West Bagborough Holidays from £196

Kitchen clean and well equipped, good condition, modern. Parking was simple to access and secure. Had to call as problem with key box lock code, but was assisted promptly and politely by Louise. 5*

The room is good and of a reasonably high standard. There are however two major challenges. The room was on the top floor which from the car park is three flights of stairs. A lot when you’re carrying several large bags and clothes for a wedding. The second big issue is the hall lights on a sensitive room sensor. There is no way to switch this off or lights off. The lights are very bright. This means you cannot leave bedroom door open at night which is difficult when it’s warm. As there’s no air conditioning this would be a major issue in hot weather. It also means trips to the bathroom at night are major issue in waking people up. As a result I would NOT recommend this room to friends and colleagues for these reasons Sorry guys but the room is excellent but the light issue is a major problem

Good all around. Cursed by Bristol council constantly digging up the road around the hotel

The location is ideal – right in the city centre. Excellent breakfast. The hotel has its own large paid parking for £17 per day. The rooms are a bit dated. Outside, it was extremely hot during our trip. The room's built-in air conditioning, despite being set to the lowest possible setting (+18°C), was blowing hot air. The windows wouldn't open, making it impossible to sleep.

Communication was excellent. Easy to access with information provided. Room was immaculate. Has everything you need and the bed was really comfortable. Would stay again as felt so relaxing.