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Overview of The Westin Wenzhou

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Indoor pool
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated

The Westin Wenzhou

5 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationBailuzhou Park1 min walk
    Popular LocationWenzhou Maanchi Park13 min walk
    Popular LocationWenzhou Sports Center7 min drive
    AirportWenzhou (WNZ)30 min drive

Choose dates to view prices

Renewal Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed, Non Smoking

  • 936 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Suite, 1 King Bed, Non Smoking

  • 936 sq ft
  • Sleeps 3
  • 1 King Bed

Renewal Room, 2 Double Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

About this area

Wenzhou

Located in Wenzhou, The Westin Wenzhou is in a regional park and on a river. Shoppers can check out Wuma Street, while everyone can enjoy the natural beauty of Bailuzhou Park and Wenzhou Maanchi Park.
Popular Location

What's nearby

  • Bailuzhou Park - 1 min walk
  • Wenzhou Maanchi Park - 13 min walk
  • Wenzhou Sports Center - 7 min drive
  • Wuma Street - 9 min drive
  • Wenzhou Jiushan Park - 10 min drive

Getting around

  • Wenzhou (WNZ) - 36 min drive

Restaurants

  • Seasonal Tastes — 1 min walk
  • Five Sen5es — 1 min walk
  • McDonald's - 18 min walk
  • Bami soep - 3 min drive
  • Wood smoked steak - 3 min drive

About this property

The Westin Wenzhou

Luxury Wenzhou resort in Lucheng District with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 285 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, room service and LCD TVs.
The Westin Wenzhou offers 285 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an indoor pool and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 138 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Conference space (2368 square feet)
  • Meeting rooms 10

Outdoors

  • Garden

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep-soaking bathtub
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to 无
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 327.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 3000 per night
  • Breakage deposit: CNY 3000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CNY 138 per person (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Rollaway bed fee: CNY 327.0 per day
  • Spa fee: CNY 600 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Wenzhou Hotel
Westin Wenzhou
The Westin Wenzhou
The Westin Wenzhou Resort
The Westin Wenzhou Wenzhou
The Westin Wenzhou Resort Wenzhou

Frequently asked questions

2.8
Rating 5 - Excellent. 2 out of 5 reviews
5 - Excellent 40%
Rating 4 - Good. 0 out of 5 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 5 reviews
2 - Poor 20%
Rating 1 - Terrible. 2 out of 5 reviews
1 - Terrible 40%

3.2/5

Cleanliness

3.0/5

Staff & service

3.0/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, room comfort
The worse Westin experience. Ever.
Service was quite bad. Imposible to locate anyone. I was in the lobby lounge for 1 hour trying to find someone to resolve an issue I had. The club Lounge was filled with drunk government offials which made it impossible to work in.
Stayed 2 nights in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Wengzhou
This hotel is beautiful!
Stayed 1 night in Jun 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to China 3 or 4 times each year for business. The Whenzhou Westin Hotel is new with outstanding features and amenities. The room is spacious and ultra modern. Roll up window shades, and a overhead rain-forest shower. Quiet and super clean, this hotel offers outstanding service from check-in to dinning. English is spoken in all areas. You will enjoy your stay here, and the staff will take very good care of you. It is the number one hotel in Whernzhou at a very reasonable cost per night. Well done Westin.
Stayed 1 night in May 2019

1/5 Terrible

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
我明白現在是武肺期間,所以飯店設施全部不開放,餐廳也只有早餐有開,但是整間飯店不開空調,也沒有其他的方式通風,導致室內溫度一直維持在25~27度,非常的悶熱,而且廁所味道也很重,另外,我訂非吸煙房卻給我吸煙房,房內全是煙味,雖然之後換了房間,但觀感依舊非常差,最誇張的就是,飯店明明知道有湖北人來住,卻沒任何舉措,也沒有告知其他客人,還是碰巧被我看到有人來視察才知道,這樣真的非常不好,更何況還有人沒戴口罩,這簡直是拿別人的生命開玩笑!除此之外,前台服務也不怎麼親切,問了空調的事情也只是敷衍了事,給我們送一小桶冰塊就打發我們,隔天還是我們再次詢問有沒有冷風扇才幫我們處理,且連房間的筆都不允許帶走,詢問筆能不能帶走卻回應有可能要收費。房間基本沒有什麼備品,只有牙刷,剩下的東西都要打電話去要,算是挺環保的。行政酒廊還算不錯,但隔天卻因為武肺改到35樓,也沒有另行通知,還是去前台詢問才知道的,服務很不走心,感覺是沒問沒主動要求就不予理會,很意外這系列的酒店服務會這樣,總之也許是我去的時間不對,導致了這次的體驗特別差吧!但就此次經驗而言,這間飯店除了夜景以外,真的沒有我特別推薦的地方,早餐也只是尚可的水平,熱菜不太多,水果還不錯。不過不會想再次入住就是了。
Stayed 2 nights in Jan 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019