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"I just finished up a stay at the DoubleTree in Palm Beach Gardens while in town for a training, and I had a really nice time. The front desk staff was absolutely fabulous and made check in an absolute breeze. One thing that really stood out was the gluten free cookie. That was such a great touch and highly appreciated! Also, I have to give a shoutout to Patti the bartender. She was so sweet and just wonderful to chat with after a long day. Overall, it is a great spot with a really excellent team. I would definitely stay here again."

"There was a review for another hotel that accidentally got posted to this hotel. Please disregard it. This hotel is clean and a great bargain. It is located in an upscale area."

"Great front desk staff"

"great"

"Overall was clean aside from the comforter having brown stains that looked like old blood stains I asked for my comforter to be changed once and even second round it was like that so I removed it from the bed and used only the sheet. Also the food at the restaurant not the best . Also when checking in girl at front doesn’t even speak doesn’t say if they r holding a security deposit nothing. Complete silence"

"Wifi access easy to connect. Room was very clean and new. Nice layout with separate bedroom and living/work area. Front desk staff and maintenance staff happy to please with a smile."

"This was a very nice stay with an excellent cleaning staff and a customer service phone staff that helped me get checked in. Checking in was a horror story as I do not have a smart phone and did not have internet available as I was travelling. NO WHERE in the emails I received at home indicated that I needed a smart phone to check-in. The reservation was made and paid in full (for a stay on 11 May 2026) in Dec 2025. The property was spectacular in every way, but the check in experience makes it highly unlikely I would stay at Jaxon again. The property lacks a front desk and requires technology expertise by the customer. As I was unloading my car another arriving guest was frustrated trying to check in even with her smart phone. Luckily Achillia the housekeeper was still there and helped her also. Please fix your check in procedures for us old flip phone users as the hotel was the nicest of all the ones we stayed in during the entire weeks' vacation."

"We came here for a short trip and it was perfect. The hotel was clean, the beach was great, the staff were friendly, and the breakfast was sufficient. We really enjoyed our stay."

"The staff was so helpful. Very kind. Very happy to help in anything you needed. Also, when we checked in they were very very kind. The place was immaculate and the staff. I can't say enough about the staff. Ballet guys were great bartender. Superb. I definitely will visit again"