Search Hotels Near Waverly Mansion, West Point

"Breakfast was very good. The room was very clean and beds very comfortable. Would stay again."

"Good place to stay"

"Yes"

"The staff at check-in and check-out were friendly and helpful. Check-in was slow but it appeared to be complicated software. The room and bathroom were clean. Third floor elevator request button would not light so I could never be sure the elevator was coming. The bed was comfortable but I really wish hotels would provide a few pillows with volume as opposed to puffy pillows that flatten as soon as they are put to use."

"Towels were dirty even clean once they replaced were stained bad and dirty. "

"The handicap shower holder was busted in on the wall. "

"Listen, this was the best hotel I have stayed in recently (and I've stayed in several from California to New York). My husband and I were visiting for one night. Antais checked us in. He is the perfect person for this job. He was professional and personable with such a refreshing attitude and genuine smile. Our room was clean and very comfortable & quiet. We enjoyed the breakfast the next morning. The entire setup was absolutely terrific as were the employees. When trying to open our door for the first time after checking in, it didn't take right away. A house keeper standing nearby asked "Ya got it?" and once we did, she just smiled and wished us a good evening ~ so kind. When getting a second cup of coffee at breakfast, the employee stated a fresh batch was brewing and it'll be out in 4 minutes which was perfect. Upon checking out, the lady was so kind and professional. We truly felt welcomed and so comfortable during our stay. We will be back, there's no doubt about it! Thank you for renewing my faith in the service industry with people who exemplify quality, character, and kindness. Kudos to all!! You made our weekend super special."

"Filthy hot tub, floors, no hot breakfast like advertised, no one at front desk. When they did come, rude and unfriendly. We ordered a king suite, got a king room with a crappy hot tub, no bars to get in/ out off it. Paid price of a suite not room. Need a partial refund...."

"Great staff"