Waukau Holidays from £809

Nice breakfast, vey clean and new.

Door didn’t lock, hot tub was dirty and staff were not helpful

Hotel is clean and pool is a lot of fun. We return yearly for birthday celebrations. Restaurant is excellent and lots of games and pickleball outside.

When we went to the room they gave us we realized that someone else was already in the room. We had to go back to the counter and ask for a new room. Kind of inconvenient especially after a long day of travel. I have no idea if we got the type of room that we paid for, but it was relatively clean. Bath stopper didn’t really work properly, and the pool seemed nice but needed to be repainted. Overall we are likely not to stay here again. The price was right, and was a relatively comfortable room, but things here should be updated and kept a little better in order to receive a 3-star review.

I was dissatisfied with the service. I was booked for five days but didn't need all the days. I understand I booked through a third party expidia. I still feel like the hotel is not returning communication from expidia when they reach out. The young lady athe front desk wouldn't even give me any kid of documentation that I checked out. We had a fire evacuation in the middle of the night we waited outside for two hours, the next morning I asked if I could check out late the same young lady told me that they don't allow late check out. I didn't feel like they had good customer service in general.