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Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
226 W 5th St, Waterloo, IA

Reviews

5.8
Rating 10 - Excellent. 38 out of 250 reviews" "
Rating 8 - Good. 49 out of 250 reviews" "
Rating 6 - Okay. 49 out of 250 reviews" "
Rating 4 - Poor. 60 out of 250 reviews" "
Rating 2 - Terrible. 54 out of 250 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Staff & service
Called in to informed them that Doctor's appt. at Iowa City was cancelled and they said ok. Very understanding about situation. Thank you.
Stayed 1 night in Apr 2024

6/10 Okay

Eugene

Liked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have no sense of security and when there are homeless people sleeping under the benches and drug addicts hanging around the building it makes it a little uncomfortable to come and go. We found a crack pipe under the couch the first night of our stay. The last night of our stay the bathroom light was out so we had to shower in the dark. They only had one elevator working, and its been that way for years. We did not get house keeping until 3 days in. The place is WAY too expensive for what you are getting or do I say not getting.
Stayed 5 nights in Feb 2024

2/10 Terrible

Alisha

Travelled with family, Business traveller
Disliked: Amenities
Bedbugs
Stayed 1 night in Feb 2024

10/10 Excellent

Belinda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Partially renovated. Could do with fresh paint and carpets in hallways.
Stayed 1 night in Jan 2024

10/10 Excellent

mike

Friendlyand professional staff.
Stayed 1 night in Jan 2024

10/10 Excellent

ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Simon

Stayed 2 nights in Jan 2024

10/10 Excellent

Julia

Stayed 1 night in Dec 2023

8/10 Good

Derrick

Stayed 1 night in Nov 2023

6/10 Okay

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Robert, RIPON

Stayed 1 night in Dec 2023

4/10 Poor

Emily

Travelled with group
Disliked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Matthew

Stayed 1 night in Dec 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
If $'s are all that matters, this is it
The breakfast was essentially a waffle maker. Very little else to choose from. Location is worn and walking down the hallways smelled like cigarette smoke. The mattress had to be somewhat old... noticeable indention from years of use. Furniture- assuming old, or broken, piled up in the parking lot. If money is all that matters, the rate is very good compared to paying well over $100 elsewhere... just understand, you get what you pay for.
Stayed 1 night in Dec 2023

6/10 Okay

Joyce

Disliked: Amenities
It was a very basic room for the price not even a chair to sit in
Stayed 3 nights in Dec 2023

4/10 Poor

Valerie

Stayed 1 night in Dec 2023

6/10 Okay

Leon

Business traveller
Growth Within Waterloo
Getting in a little late, I was tired and still had to wait on my SO. There were obvious signs of neglect, however, there were also signs of growth. Waterloo, and the Econo, are showing signs of growth, and I like it. Yes, they need support and I am here to offer mine.
Stayed 1 night in Nov 2023

4/10 Poor

TIFFANY

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Sub-par
The hallways smelled vaguely of body odor, and the rooms smelled like a mixture of salami and canned air freshener. My companions and I felt that the breakfast options were lacking as well
Stayed 1 night in Nov 2023

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was well maintained and with great internet signal .
Stayed 1 night in Oct 2023

2/10 Terrible

Heather

Travelled with partner
Had no clue how bad this hotel location was/is! Horrible area of dwntwn Waterloo! The staff was awful…rude and did not care about guests at all! Were more concerned about their phones or talking to eCh other in their native tongue…again was rude bc the guests should be showed that they were glad to have us. Not that we were bothering them. Had a room issue, but they ignored request to fix it. Whole place wreaked of smoking when description said non smoking hotel. Rooms were a nice size, but not clean…would not take my sandals off anywhere…including the shower! Only ‘good thing’ was that the bed was comfy and smelled/looked clean. Nothing else redeemable about this Econo lodge .
Stayed 2 nights in Oct 2023

8/10 Good

Jeremy

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2023

8/10 Good

Michael, Waterloo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Observation Before Conversation great customer service
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Oct 2023

6/10 Okay

Clinton

Business traveller
Disliked: Staff & service
Horrible internet service
Stayed 5 nights in Oct 2023

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. It was a property for prostitutes to take their client. You should be ashamed for charging me a hundred dollars cause they were charging 40 when we got there. You should give us credit for such a scary place
Stayed 1 night in Oct 2023

6/10 Okay

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Leon

Travelled with group
Disliked: Staff & service, property conditions & facilities
Wasn't the cleanest room. Service for towels and other amenities was decent. Had to plug up and/or set, clock and lamps.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stay here all the time with the family
Stayed 1 night in Sep 2023

2/10 Terrible

madilynn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Kimberly

Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Suite and great Customer Service, Thanks!
Stayed 3 nights in Sep 2023

6/10 Okay

Andre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jacob

Travelled with partner
Liked: Staff & service
I like how no one was in my business. It was quiet and in a way felt secluded from the rest of the hotel (in a good way).
Stayed 1 night in Aug 2023

8/10 Good

Jeff

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Liked: Staff & service
Mildew smell dirty carpets
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my choice when staying in Waterloo!
Always my choice when staying in Waterloo! They have made a lot of improvements over the last couple of years! It is half the price of the hotel next door! Give it a try if you want to save money! Thanks!
Stayed 1 night in Jul 2023

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice and respectful to their customers.
Stayed 1 night in Aug 2023

10/10 Excellent

ati

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Read some other poorly rated reviews and have concluded they are likely competitors who never stayed there and are trying to lower their rating score, especially reviews with no comments. I stayed there one night and arrived on August 10th at 10 pm. The building is a modern 5 story in the middle of the city. There were are people sitting on the benches outside smoking but assume they were guests with no smoking rooms. I made a reservation and got the $45 single rate so $50 with tax. You can't beat that at any chain motel these days. The room was clean and looked fairly updated with a flat screen, microwave, fridge and nice bathroom. If you just need a place to stay for the night without spending $70 or $80 at 3 star place, don't hesitate to come here.
Stayed 1 night in Aug 2023

8/10 Good

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Cassie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not happy with my service at the motel
Stayed 1 night in Aug 2023

2/10 Terrible

Andre

Stayed 1 night in Jul 2023

8/10 Good

Erika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have updated this place a lot. Very clean and affordable. I would recommend to anyone even if you've had bad experience in the past, this place has slowly changed for the better this year.
Stayed 2 nights in Jul 2023

4/10 Poor

Sarah

Stayed 1 night in Jul 2023