Search Hotels by Accor Hotels in Waterloo

"We had a wonderful time. Everything was clean and comfortable. Whatever problem we thought we had was solved with a video. Found some good restaurants to eat at in the area. Would have liked more coat/ towel hooks and a sink in the bathroom. This is not a deal breaker. Just would have made things easier. Next time we will have the hot tub heated prior to our arrival."

"Sheldon is an extremely good hospitality team member. Friendly, knowledgeable of the property and of Auburn, very helpful without you needing to ask. Facilities are functional for short term stays. Everything is reasonably clean. Eatery on premises produces better than expected food at competitive prices. Staff is very helpful, friendly & efficient. "

"Nice comfortable very relaxing "

"Conveniently located. Very roomy and modern room. Great continental breakfast."

"This hotel hosts travel sports teams. We were unfortunately there during a soccer tournament. The parents all hung out in the breakfast area and didn’t supervise their kids. So the boys were running all over the hotel causing chaos. They were knocking on doors at 10pm and then running and hiding in the stairway. They were reported to the front desk that did absolutely nothing to stop it. Then around midnight all the drunk parents came up and were talking loudly throughout the hallway. I understand hotels are not quiet but kids were out of control while the parents hung out and got drunk. It was not a good weekend and I will not be returning to this hotel."

"Parking ok"

"Things were great"

"My husband and I enjoyed our stay here. We loved everything about it. This will be a definite repeat. Thank you to everyone who made it great for us."

"Staff is amazing"