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Tower Hotel and Leisure Centre

Property class: 3

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The Tower Hotel & Leisure Centre offers a modern retreat with a sauna and steam room. Join fitness classes to stay active or relax at the bar. Practical amenities include dry cleaning and luggage storage. Previous guests highlight the quality babysitting services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available
  • Business services

About the area

Map
The Mall, Waterford, Waterford

Restaurants

  • The Reg
    1 min walk
  • The Gingerman
    7 min walk
  • Caffè Nero
    6 min walk
  • Berkana Bakery
    7 min walk
  • O'sullivan's Bar & Kitchen Waterford
    1 min walk

About this property

Tower Hotel and Leisure Centre

Property highlights
At Tower Hotel and Leisure Centre, you can look forward to a terrace, dry cleaning/laundry services and car hire on-site. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast and dinner. Fitness classes are offered at the gym; the property also has a bar, a business centre and babysitting.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Self-parking (surcharge), express check-out and express check-in
  • Concierge services, smoke-free property and a front desk safe
  • A lift, free newspapers and luggage storage

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Property amenities

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Adelphi Riverside Bar
  • The Bistro

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Tower Hotel & Leisure Centre
Tower Hotel & Leisure Centre Waterford
Tower Hotel Leisure Centre
Tower Leisure Centre
Tower Leisure Centre Waterford
Tower Hotel Leisure Centre Waterford
Tower & Leisure Waterford
Tower Hotel & Leisure Centre Hotel
Tower Hotel & Leisure Centre Waterford
Tower Hotel & Leisure Centre Hotel Waterford

Frequently asked questions

Does Tower Hotel and Leisure Centre have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking at Tower Hotel and Leisure Centre?

Self-parking is available for a fee.

What time is check-in at Tower Hotel and Leisure Centre?

Check-in begins at 3 PM.

Can I cancel my reservation for free at Tower Hotel and Leisure Centre and receive a full refund?

Yes, Tower Hotel and Leisure Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Tower Hotel and Leisure Centre cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tower Hotel and Leisure Centre Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 30 out of 102 reviews
Rating 8 - Good. 34 out of 102 reviews
Rating 6 - Okay. 25 out of 102 reviews
Rating 4 - Poor. 9 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort

Close to Waterford Crystal

Absolutely fantastic hotel staff. We arrived late into the night after the M was shut down because of a bad car crash. They happily opened the kitchen to fix us sandwiches since we were on the road all day Sunday and food was not easy to find after 6 pm. The major issue was the room itself. The furnishings need to be updated. The bed was hard as a rock with little padding and low to the floor. The pillows were thin and provided little support. The towels left lint all over your wet body like they were either brand new and had not been washed or they were falling apart.
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Are stay was for only one night. The hotel was very busy food was lovely atmosphere was great and the kids had a ball .
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and fab hotel

Family stay for Winterval Festival, great location and great hotel
Verified

6/10 Okay

Roige

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Well located hotel

The public areas of the hotel are excellent. Very good bar food with excellent service. Was disappointed with our room. Furnishing was barely adequate. Bed was hard. No air con in the room, but there were noisy air conditioners on the roof right outside. On the other hand it was very well priced.
Verified

8/10 Good

donie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very beautiful stay,very friendly stall ,great food
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Found the family room very small, our room was above a function room where there was a party and very loud with 2 children in the room. The mug in the room had lipstick stains on it. The staff however were very friendly and courteous.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A most welcoming hotel

Had a great stay here with my wife and 3 young children. Every single member of staff we encountered were so friendly. It was an extremely warm weekend,so it would have been nice if the room had air con. I also had to leave my car outside of the hotel car park as it was full.
Verified

6/10 Okay

kenneth

Disliked: Cleanliness, room comfort
Kids running around at 3.am
Verified

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely 5 day stay at this hotel. I selected this hotel because of its pool. My son certainly enjoyed swimming there in the mornings. All the staff were very helpful, nothing was ever too much trouble. Reception Staff, Leisure Facility Staff and Breakfast Room Staff..........in fact no matter whom we encountered working in the hotel, they always had a smile and a 'hello' for us. We had a very minor issue with the radiator in our room which was resolved by reception on the same day I spoke to them about it.........they even put an additional heater in our room should we require it. Food, room and hotel in general were all very good. We were very happy we booked to stay here and will return.
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Was ok, my husband wasn't happy wit da pillows on da bed , didn't sleep great, bath wasn't cleaned properly, ad 2 clean it b4 got a shower, we couldn't get Wifi on r phones
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were lovely shower was v poor an hand basin was the smallest one that I ever saw!
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

No wow!

Lacks a wow factor. The ceilings, walls, skirting, architraves, dado rails and some doors in the long corridors are all painted grey and the carpet is....... gray. Wall art or photographs are very scarce on corridors and non existent in our bedroom. Room was very comfortable
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Just ok

Ok
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bar menu needs options

Bar menu is a joke, very little choice other than soup and sandwiches. Car park jammed every day...other than that nice clear hotel with good staff and service right on the quayside and a quick walk into town
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel excellent value for money

Great hotel, big but not impersonal
Verified

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back

Great except for being awoken at 6AM by delivery people
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel not at it's best for our visit

Unfortunately we did not experience the hotel at it's best - it was a Saturday when the hotel was fully booked. A noisy wedding reception was being held at the hotel - some guests not returning to their rooms until 4.30 am - slamming doors and talking loudly. The hotel would benefit from a refurbishment - breakfast was fine. Hotel very close to the Waterford Crystal Centre.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Tower hotel is well situated for traveling around Waterford. The rooms are comfortable, clean and well furnished. The breakfasts are great and the waitress serving them went out of her way to be pleasant and helpful. Unfortunately, the weekend that we were there, there were weddings on both evenings. A number of the guests arrived on the first floor and shouted and banged doors until after 5:00 am making sleep impossible for us. Requests to be quiet were ignored and they lounged about, sitting on the floor and on the table on the first floor. Although we did not call reception, we were surprised that no hotel staff either heard or intervened. We asked reception to try to move us, but they were unhelpful. I'd like to say that I would stay there again, but if outside guests are welcome to wander around the corridors, making a great deal of noise, I'd have to reconsider. We asked for a porter to help us carry our bags - he was sweeping at the time - we were told that when he was done, he would help. We did it ourselves. Easier than having someone do us a favor.
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tower of delight

great hotel great food could not find any bad points.
Verified

6/10 Okay

Liam

Liked: Staff & service
Disliked: Property conditions & facilities

Excellent location but tired hotel

Firstly the location is excellent and the staff could not have been better. I had a very friendly lady at the reception desk. I only stayed one night but the rooms are looking a bit tired and need some freshning up. It is a standard 3* hotel in Ireland. The bed was big and comfortable but a new coat of paint would work wonders for the room. Breakfast was excellent so much choice and very tasty. Overall I would stay again when I factor in the value for money and location.
Verified

2/10 Terrible

Niall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty sheets, smelly room

Dirty bed sheets and stuffy smelly room very disapointing
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel across from Port of Waterford

There was no air conditioning, even with the window open and two broken fans provided by management, hotel room was hot and stuffy. There were no plugs near the bed, they were all across the room. Hotel was able to provide an extension cord so my breathing equipment could be used during the night.
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely night away with my family, including 18month old, enjoyed the bistro and swimming pool and right in the centre of Waterford.
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, close to the city centre.

Overall very good, the room was very warm though; even with the heating off and window open.
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort

Disappointing Leisure Facilities

Hotel is good overall, with good service, good size and well equipped room. Only had breakfast which was good. However, we booked with the view to using the hotel's leisure facilities. These facilities (or lack of?!) were very disappointing. The sauna was out of order (which were not informed of at anytime, until we had changed and tried to use. The jacuzzi had virtually no bubbles. The steam room was just a few green garden chairs thrown into a tiled small tiled room, which had virtually no steam. The changing rooms were very small and cramped. The showers only worked for a few seconds then switched off. The hand basins didnt work. However, the swimming pool was fine.