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"Construction going on. Tables in makeshift breakfast room were sticky… hadn’t been cleaned. "

"Great place to stay at! It’s walking distance to downtown and the Lake is right across the street from the hotel! "

"Staff was wonderful and it’s a beautiful hotel! Rooms are updated and spacious. "

"Marijuana smell everywhere"

"We live in Georgia and come in to visit our grandchildren in Lake Geneva every few months. The last few visits we have stayed here, It has become our home away from home when traveling here. The rooms are very clean and the property provides us with amenities for our children & grandchildren to come visit and enjoy much needed family time. Highly recommend if you're visiting Lake Geneva!"

"The hotel was over all 4 of 5 cleanliness. Staff were very polite and professional. Needs new beds in rooms. Also bathtub was very slippery to step into."

"Such a great spot! Be sure to check out the brew kettles and stained glass window on the second floor. We had no issues finding parking on the street or in the nearby ramp. Highly recommend and can't wait to go back."

"This is a lovely historic hotel close to the art and theatre district. Out room was clean but really needed an update. I understand it’s historic, but there were some soft spots on the floor in a couple of spots that were uncomfortable. The water in the shower was very touchy and unpredictable between to hot and too cold. The room temp was waaay to hot and there was no way to control the temp as it’s a steam coil on the wall situation. All we could do was “turn off the steam and you’re welcome to open the window”. Only one would open and it did not cool the room off much at all. UNTIL the next day, while we were out and then it REALLY cooled it down. Then there was no way to warm it back up because by then they must have gotten enough complaints about the heat so the whole system was off! So now the room is cold and no heat to warm it back up! The staff is friendly and helpful as they can be. Parking here is expensive and perilous. For a lovely as the hotel is, I think I’d skip the stay and visit the restaurant instead to see it. "

"Spa was fabulous "