The homes are pretty nice, and they served our group well. The electric bikes were pretty cool, although two of them were broken. The trip out to the Washington Rec. Center wasn't too bad, and the kids really enjoyed it, even if it wasn't ideal. The parking situation in our part of the park wasn't terrific, but we made due. In a busier week it would have been annoying.
The ice maker didn't work, all week. The staff reached out to ask if there's anything they could do and I replied "Yeah, bring over a bag of ice" and they said no. They eventually sent a guy who spent 5 minutes, and didn't fix it.
Even in a house that sleeps 12, we didn't have enough pickleball equipment to play 2 vs 2. I'm sure that stuff walks off, but it was disappointing considering it was the only onsite amenity.
Some of the design of the house was odd. Folding chairs for the kitchen table threw off the upscale home feel. We rented 4 houses, all sleeping more than a dozen people. Two of the homes had seating for 5 in the largest room. Furniture situation could have been better, for sure. We had to use an air mattress that they provided, only to find it had a hole in it.
My biggest gripe was working with the office staff, unfortunately. Communication seemed to be very difficult. Even after being very clear, there were still mishaps. We've rented through Red Sands three times, and I think next year we'll look someplace else. It is a nice property, but it was far from a perfect experience.