Terrace/patio

Reviews of Cambria Hotel Washington, D.C. Convention Center

3 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 74 out of 1003 reviews" "
Rating 2 - Terrible. 73 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in room 916, room was awesome, 2 beds and a sofa. 2 TVs and a decent view. Hotel has a valet like most hotels in DC. Sign says 45 dollars but it’s taxed so it’s 53 dollars. Kinda false advertising but it is what it is.
Stayed 1 night in Apr 2024
Response from GM on 3 May 2024
Dear Tyler, While it was not perfect, I am happy to see that your stay was pleasant and worthy of five stars. Thank you so much for your valuable feedback and for choosing our Cambria. We hope to welcome you back for an even better experience in the future. Best, Aaron Caple, GM

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

2/10 Terrible

Rasheedat

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy at all with the service. Was there for 16hours and left the next day. They charged me on Thursday and again Sunday. Paid over $900 for staying 16hours had to call to get the charges put back into my account. No one communicates. How do you charge me an additionally $700 on Sunday, when I checked in on Thursday afternoon and left Friday morning at 10am. Makes no sense. I travel 5-6 times a year and never had any issues. First and last time for me.
Stayed 3 nights in Apr 2024
Response from GM on 1 May 2024
Dear Rasheedat, Thank you for your time in reviewing our hotel. I'm sorry for any confusion regarding your bill. We are always at your service for any additional explanations or corrections needed regarding your charges. Your feedback helps us improve our communications, so we hope to host you again. Sincerely, Aaron Caple, GM

6/10 Okay

Igor

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We are family of 5-3 kids and 2 adults. Key point of stay in the hotel was an option for breakfast. In deacription it says that breakfast provided for extra charge, it is buffet style. 1st day it wasnt buffet and we had to wait for an hour when meals wills will be ready. Food wasnt good-cold and tasteless. When we aked for manager, person never come after 15 minutes we waited. Next 2 times it was buffet, but you need to ask for clean plate and plastic utencils!!!! Plastic utencils for $18 breakfast!!! This is absolutelly no for me and my family. One day it was also plastic plates and paper cups. Customer service horrible at the hotel. Amenities, rooms and surroundings are okay but management seems like doesn’t care mich about customers and good experience. Never again. Don’t recommend.
Stayed 4 nights in Mar 2024
Response from GM on 28 Apr 2024
Dear Igor, We're happy to hear from you. While I'm happy to know you enjoyed our rooms and convenient location, I'm sorry we fell short of meeting your expectations at breakfast. It is feedback like yours which allows us to improve our guest experience. Thank you for staying with us. Sincerely, Aaron Caple, GM

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great "home base" area for a DC college tour visit, with wonderful staff and comfortable lounge area.
Stayed 2 nights in Apr 2024
Response from GM on 28 Apr 2024
Dear Bonnie, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Thank you for staying with us, and we look forward to your return. Best, Aaron Caple, GM

10/10 Excellent

Jani

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 2 nights in Apr 2024
Response from GM on 27 Apr 2024
Dear Jani, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Aaron Caple, GM

8/10 Good

Norda Munoz

Liked: Cleanliness, staff & service
Pros: In a good part of town; transportation easily available; loved the makeup removal towels; large room; bar available; friendly staff. Cons: limited snacks in "store"room a bit dusty/musty leading to allergy flare ups; no coffee cups available (but great keurig machine); elevator a bit scary with loud mechanical noise
Stayed 4 nights in Apr 2024
Response from Oshan on 25 Apr 2024
Hi Norda! We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip!

6/10 Okay

Jillian, Indian Orchard

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I have mixed feelings about this property. The pros, the beds were comfortable, the shower was hot and had good water pressure. The front desk staff were fantastic. They allowed for a late checkout with no extra charge which was extremely helpful. The building felt secure and it is in a nice location. The cons, our room did not have an exhaust fan in the bathroom. All the dresser drawers and the closet doors were were miss aligned and did not close properly. The breakfast Buffett is overpriced and low quality. You had to ask for paper plates, plastic utensils, they expected you to bring same used plate back up to the Buffett which is a health code violation. The breakfast staff were meh. I felt like I was inconveniencing them. Go to the unconventional diner 2 blocks down. Same price but I incredible food. They charge 3$ for a coffee in the lobby. Should be free for hotel guests. The hotel does not have a rooftop deck with fire pit and no pool yet the photos online show both. I would not return to this location. Lots of other options in DC.
Stayed 3 nights in Apr 2024
Response from GM on 21 Apr 2024
Dear Jillian, We strive to provide top-notch service and a great overall experience at Cambria. I apologize that we let you down and you didn't feel like you got your money's worth on this trip. We genuinely hope to welcome you back for a better stay in the future. Sincerely, Aaron Caple, GM

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location, paid self-parking next door through a parking app or you can do valet. Nice rooms. The only issue we had was the water in the shower getting cold while mid shower and taking a while for it to warm up again. When I brought this up with the front desk, they said this is the first time they’ve heard of it that day. If you read other reviews, other customers have complained of the same. But they could be right that I was the first to mention it THAT day
Stayed 2 nights in Apr 2024
Response from GM on 21 Apr 2024
Dear Olga, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Aaron Caple, GM

10/10 Excellent

Tanya, Rydalmere

Liked: Cleanliness, staff & service, property conditions & facilities
Big room Clean and quiet hotel, walkable to all attractions or an under $10ride.
Stayed 4 nights in Apr 2024
Response from GM on 19 Apr 2024
Dear Tanya, Thank you! It is rewarding to hear that our spacious, comfy accommodations and walkable location were perfect for your stay. Hosting you was our pleasure and we hope you come back again someday. Best, Tyler Smith, GM

10/10 Excellent

Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location!!!!
Stayed 1 night in Apr 2024
Response from GM on 16 Apr 2024
Dear Angel, I am glad our Cambria provided you with a five-star experience while visiting Washington, D.C. Thank you for your business and for sharing your review. We hope to see you again soon. Best, Aaron Caple, GM

8/10 Good

Yesenia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Oshan on 25 Apr 2024
Hi Yesenia! Thank you so much for your review.

10/10 Excellent

Andriy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to all of the monuments and museums. Rooms were spacious and clean. Self parking was right underneath the hotel.
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
Dear Andriy, Thank you for your compliments and for choosing our Cambria Hotel for your stay in Washington. It is rewarding to hear that our beautiful location and comfortable accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Aaron Caple, GM

6/10 Okay

Nirmala

Stayed 2 nights in Apr 2024
Response from GM on 13 Apr 2024
Dear Nirmala, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Aaron Caple, GM

8/10 Good

Judith

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Valet parking is excellent. Showers are wonderful. Bed is not the most comfortable. Check-in was easy but check-in staff isn’t the friendliest. Location is convenient and feels safe.
Stayed 2 nights in Apr 2024
Response from GM on 8 Apr 2024
Dear Judith, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall, and I appreciate your feedback on how we can be better next time. Thank you for your business and please come again. Best, Aaron Caple, GM

10/10 Excellent

Jazlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not gonna lie i was impressed, the rooms were spotless and had a unique vibe to them. They have a full bar restaurant inside and was not a far drive from where we needed to be! The valet price was ridiculous so PLEASE opt for other parking , there are alot of street parking options nearby with just a short walk. We did street parking Sunday and it was free so save those coins! All in all, next time were in town we’ll definitely be staying here!
Stayed 1 night in Mar 2024
Response from GM on 6 Apr 2024
Dear Jazlyn, We appreciate your honesty and your five-star review! Thank you for sharing your thoughts and informing the staff that our rooms were clean and beautiful. Hosting you was our pleasure and we hope to do so again sooner rather than later! Best, Aaron Caple, GM

6/10 Okay

Anton

Business traveller
Liked: Cleanliness
Room design is good. Check out was weird- no receipt by print or email. Hope they won’t charge something extra.
Stayed 3 nights in Apr 2024
Response from GM on 5 Apr 2024
Dear Anton, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Aaron Caple, GM

10/10 Excellent

TANYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars!!! Very happy with our stay. The staff was excellent and went out of their way to accommodate us with a wheelchair. Would definitely return and recommend.
Stayed 5 nights in Mar 2024
Response from GM on 3 Apr 2024
Dear TANYA, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Sincerely, Aaron Caple, GM

6/10 Okay

Jacquelina

Travelled with family and small children
Liked: Cleanliness
Property was in a very nice location, walkable from the metro station so we were able to go to lots of place! Lots of space and nice hotel. Staff seemed a little reluctant to help and was rude every time we requested something. Other than that, we enjoyed our stay.
Stayed 2 nights in Mar 2024
Response from GM on 2 Apr 2024
Dear Jacquelina, Thank you for taking the time to share your feedback and for being our valued Guest. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Aaron Caple, GM

10/10 Excellent

mercedes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the rooftop.
Stayed 2 nights in Mar 2024
Response from GM on 2 Apr 2024
Dear mercedes, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Aaron Caple, GM

6/10 Okay

Shonte

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Great location! Close to lots of restaurants, coffee shops, and bars. Only minutes away from Capitol Hill and other attractions. The hotel itself is ok. Could use a good cleaning, staff were a little unorganized, and we had to take luke warm showers the 3 nights we were there despite several attempts by their engineers to repair it. They did however take off a generous amount from our bill for the inconvenience. I would stay there again.
Stayed 3 nights in Mar 2024
Response from GM on 29 Mar 2024
Dear Shonte, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. We look forward to your return trip to provide you with a better experience. Sincerely, Aaron Caple, GM

6/10 Okay

Savannah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location and fine for a cheap stay, but definitely was a bit worn out on the interior.
Stayed 1 night in Mar 2024
Response from GM on 29 Mar 2024
Dear Savannah, Thank you for staying with us and sharing your review via Expedia.com. I am sorry that your stay was only average, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar experience we strive for on a return visit. Sincerely, Aaron Caple, GM

6/10 Okay

PAUL, Hurt

Stayed 2 nights in Mar 2024
Response from GM on 27 Mar 2024
Dear PAUL, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Aaron Caple, GM

10/10 Excellent

Rueben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to everything, bus, metro, walking distance to numerous things. I liked the staff were accommodating and friendly. The rooms were comfortable and very nice inside. Only bad review I have is the shower, low water pressure and took long to get hot water, either showering in really cold or really hot. Other than that, great place and I would stay again, highly recommend!
Stayed 4 nights in Mar 2024
Response from GM on 26 Mar 2024
Dear Rueben, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Washington, and our guests help us achieve that goal by sharing their thoughts about our Cambria. Please find a reason to visit again soon. Best, Aaron Caple, GM

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient parking (cheaper with ParkHero) and the Washington Convention Center is only a block away. Definitely try Union Kitchen (one black away) for breakfast/lunch or amazing coffee. Those folks are some of the friendliest in DC!
Stayed 1 night in Mar 2024
Response from GM on 26 Mar 2024
Dear Kimberly, What a fantastic review! It is rewarding to see that we provided you with a five-star experience and we are proud to have done so. Thank you for being our guest and we will see you the next time you visit Washington. Best, Aaron Caple, GM

8/10 Good

Allison

Was great that the parking garage was literally next to the hotel. Pricey but at least it was there and didn’t have to walk far because I left very early in the morning and was nervous to be out by myself
Stayed 1 night in Mar 2024
Response from GM on 24 Mar 2024
Dear Allison, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Aaron Caple GM

10/10 Excellent

Deitra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Dear Deitra, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Cambria and for taking time out of your day to let us know that you enjoyed your time with us. Please come back anytime. Best, Aaron Caple, GM

2/10 Terrible

MIKKO ALJEN

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear MIKKO ALJEN, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Aaron Caple, GM

10/10 Excellent

Nathan

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the convention center while still being far enough away not to have the chaos.
Stayed 3 nights in Mar 2024
Response from GM on 15 Mar 2024
Dear Nathan, It warms my heart to hear that you had an excellent stay. Thank you for your compliments on our location and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Washington. Best, Aaron Caple, GM

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms.
Stayed 3 nights in Mar 2024
Response from GM on 13 Mar 2024
Dear Michelle, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Aaron Caple, GM

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great location!! Only thing cold shower
Stayed 2 nights in Mar 2024
Response from GM on 8 Mar 2024
Dear Sean, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, areas for improvement, and for choosing our hotel. Please visit us again soon. Best, Aaron CapleGM

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from GM on 7 Mar 2024
Dear Amanda, Thank you for your time in sharing your kind review, and please visit us again. Best, Aaron Caple, GM

2/10 Terrible

DANIELA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the room with two queens and a sofa bed. For starters i was mislead by the pictures it showed a renovated/ modern bathroom shower. Hardly the case it was a tub bathroom and it felt very dirty like you can tell they only change the towels and restock the bathrooms. Whats worse is the A/C vents let out a foul smell everytime the air would circulate. We just went ahead and turned it off. And to top it all off I saw a baby mouse running across the bar area. Would not recommend this hotel.
Response from GM on 3 Mar 2024
Dear DANIELA, We try to be as transparent as possible regarding our accommodations, so I'm very sorry that you did not find our photos to be a good representation. We take any issues of pests extremely seriously. We contract with a vendor for preventative pest control monthly, as well as have random inspections provided by the Health Department on a semi-annual basis to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Aaron Caple GM

8/10 Good

Joseph

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Oshan on 7 Mar 2024
Hi Joseph! Thank you for your review.

2/10 Terrible

Maria, Baldwin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like how close it is to downtown Washington. I didnt like how the hotel didnt honored my rate for the second night I stayed.
Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Dear Maria, I'm very sorry for your frustrating experience. Rates frequently change due to demand, and our inventory is constantly changing. When guests extend their stay, it is never guaranteed that we can match the initial rate they stayed at. I'm sorry for any misunderstanding and hope we have the chance to host you again someday. Sincerely, Aaron Caple, GM

6/10 Okay

Lea

Travelled with partner
Disliked: Property conditions & facilities
Handicapped accessible but the shower rail is broken. I went to grab the bar and almost fell
Stayed 1 night in Feb 2024
Response from GM on 15 Feb 2024
Dear Lea, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issue you experienced during your stay. I appreciate you bringing this issue to our attention, and I apologize for the frustration it caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us. Sincerely, Aaron Caple, GM

4/10 Poor

Alisha

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My colleague and I are here on a work trip. This is our second stay at this hotel because the FIRST stay was a wonderful experience. We work at a methadone company and wake up at 2:30am to make it to work by 4:30am. The ONE night we had to sleep a little later due to our plane not leaving u til 10am, we were kept awake ALL night by the base from the music coming from the next room shaking our walls. I went to the front desk and security came up twice on 2nd shift and I reported it twice on third shift. Their response was to MOVE US rather than the people blasting the music. I have videos of our walls literally shaking. Their solution, to offer to move US. Unbelievable.
Stayed 4 nights in Dec 2023
Response from GM on 10 Feb 2024
Dear Alisha, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Sincerely, Aaron Caple, GM

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Response from GM on 9 Feb 2024
Dear Paula,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Aaron CapleGeneral Manager

6/10 Okay

Brian

Travelled with partner
Liked: Staff & service, amenities
The overall stay was good until a mouse was seen in my room. The staff did everything they could to correct but a mouse is an unwanted visitor.
Stayed 3 nights in Feb 2024
Response from GM on 6 Feb 2024
Dear Brian, We are very sorry for your experience at our hotel; please forgive us. We do contract with a pest control company for preventative maintenance. Your experience is not indicative of our norm, so we hope to see you again. Once again, on behalf of our entire team, I offer our apologies. Sincerely, Aaron Caple, GM

10/10 Excellent

Delfina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about the Cambria hotel, was the stuff very helpful the guy from receptionist & because itfeel it so comfortable and familiar.
Stayed 1 night in Jan 2024
Response from GM on 2 Feb 2024
Dear Delfina, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Aaron Caple, GM

8/10 Good

Jesus

Stayed 1 night in Jan 2024
Response from GM on 23 Mar 2024
Dear Jesus, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Aaron Caple, GM

10/10 Excellent

shaneisha

Stayed 2 nights in Jan 2024
Response from Oshan on 31 Jan 2024
Hi Shaneisha! We appreciate your feedback and we hope to welcome you back on a future visit.

10/10 Excellent

Michaella, Winter Garden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and professional
Stayed 5 nights in Dec 2023
Response from GM on 26 Jan 2024
Dear Michaella, I may be biased, but I truly believe that our team here in Washington is the best. Thank you so much for taking the time to rate your experience and compliment our staff. We really enjoyed having you here and we hope to see you again soon. Best, Aaron Caple, GM

8/10 Good

Arsham

Travelled with family
Liked: Amenities
The rooms in this establishment could benefit from a bit more attention. Although they do send you a text asking if you need anything, it seems that they often fail to follow through with your requests. On a positive note, the front desk staff is exceptionally friendly and helpful. However, it is worth noting that the valet parking service provided by the hotel is quite costly.
Stayed 5 nights in Jan 2024
Response from GM on 22 Jan 2024
Dear Arsham,We take pride in providing the best accommodations and service, so I'm very sorry that we disappointed you. I have noted your recommendations regarding follow-through. Thank you for taking the time to review our hotel, and we hope to see you again for a flawless experience.Sincerely,Aaron CapleGeneral Manager

6/10 Okay

quinten, Charlotte

Liked: Cleanliness, staff & service
The parking here was high, $30 per nite if self pay and $53 if valet parking. The heater in the room as pretty noisy as well. The staff was courteous and helpful.
Stayed 2 nights in Jan 2024
Response from Oshan on 23 Jan 2024
Dear Quinten, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. We enjoy hearing that you found our service friendly and accommodations well-appointed and comfortable. We appreciate your sincere feedback, including opportunities for us to serve you better. On behalf of the entire team, thank you for choosing us and please find a reason to visit again soon.

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Oshan on 22 Jan 2024
Hi Kayla! Thank you so much for your feedback. We're glad you enjoyed your stay with us and we welcome you back on a future visit.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
The room was a 10/10 for me, I loved that the pictures matches exactly how the room looked. The room was very clean. The staff was very helpful. The bartender even was excellent and made us great drinks. I will definitely be booking again!
Stayed 1 night in Dec 2023
Response from GM on 17 Jan 2024
Dear Christopher,On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best,Aaron CapleGeneral Manager

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from GM on 18 Jan 2024
Dear tiffany, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Aaron Caple, GM

10/10 Excellent

Jenniffer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Families
The room space was perfect for our fam of 6. The staff was friendly and helpful. The location is about 40min walk to the White House or a Uber 10min.
Stayed 3 nights in Jan 2024
Response from GM on 16 Jan 2024
Dear Jenniffer, We're happy to hear from you and glad you enjoyed your visit. We appreciate your family choosing our spacious accommodations while visiting the area. I'm pleased that our friendly staff and exceptional location were well-suited for your family's travels. We appreciate your feedback and hope to see you again soon. Best, Aaron Caple, GM

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Oshan on 7 Mar 2024
Hi Raul! Thank you so much for your 5 star review.