All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 470 out of 662 reviews" "
10 - Excellent
470
Rating 8 - Good. 114 out of 662 reviews" "
8 - Good
114
Rating 6 - Okay. 31 out of 662 reviews" "
6 - Okay
31
Rating 4 - Poor. 25 out of 662 reviews" "
4 - Poor
25
Rating 2 - Terrible. 22 out of 662 reviews" "
2 - Terrible
22
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
r
Travelled with family
22 May 2024
The staff were all feet friendly and personable. The room was immaculate and the restaurant food was spectacular. We already booked another stay.
r
Stayed 1 night in May 2024
Response from Jon on 24 May 2024
Thank you for choosing us and the great review! That makes us happy! Looking forward to serving you soon!
Absolutely gorgeous location. Unfortunately, we had booked during a prom night and a wedding venue, and as such had noise until 11 at night from the procession. Otherwise, I strongly suggest this location for any occasion.
Christopher
Stayed 2 nights in May 2024
Response from Jon on 20 May 2024
Thank you for choosing us and leaving a great review! We look forward to seeing you again!
Called prior to check in to request first floor room, spoke to Erin. She was helpful and put a first floor room on hold for me. Check in was easy, quick and friendly with Jon.
Heather
Stayed 1 night in May 2024
Response from Jon on 19 May 2024
Thank you for choosing us and leaving an amazing review! I will Erin know she was mentioned as she is a superstar on our team!
6/10 Okay
Scott, Littleton
18 May 2024
Liked: Cleanliness
Only dining option is a “sports bar” but the bartender couldn’t find and wasn’t very interested in finding, the only playoff game being played. Breakfast buffet is nothing special but $18. Room was clean and quiet but bathroom is small.
Thank you for choosing us and leaving an awesome review. We look forward to seeing you soon!
8/10 Good
Alexsis
Travelled with partner
14 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
After calling several times to have our toilet fixed we were forced to request a room change after over 12hours without a working toilet . At checkout there was no mention of a courtesy credit for our inconvenience, will not be booking with Crowne Plaza Again.
Alexsis
Stayed 3 nights in Apr 2024
Response from Jon on 16 May 2024
I apologize for the inconvenience experienced during your stay. We hope you give us another chance to make it right
Great hotel gave stayed many times. Night prior and night ending our vacations! I did miss the 24 hour room service which is perfect for 6am and midnight flights. Still, nice rooms, great sleeping and transport to and from airport!
Gail
Stayed 1 night in Mar 2024
Response from Jon on 16 May 2024
Thank you for choosing us and leaving an awesome review. We look forward to seeing you soon!
My wife and I have stayed here many times, their hospitality is always great and the bartenders are always very nicely and have great attitudes even when the place is packed. We will continue to use this hotel as our quick getaway.
David
Stayed 1 night in Mar 2024
Response from Jon on 16 May 2024
Thank you for choosing us and leaving an awesome review. We look forward to seeing you soon!
10/10 Excellent
Theresa
Travelled with family
24 Mar 2024
Liked: Cleanliness, staff & service, amenities
Customer service was outstanding! I would stay there again.
Theresa
Stayed 1 night in Mar 2024
Response from Jon on 16 May 2024
Thank you for choosing us and leaving an awesome review. We look forward to seeing you soon!
2/10 Terrible
Rajeev, Melville
24 Mar 2024
Rajeev
Stayed 1 night in Feb 2024
Response from Jon on 19 May 2024
Sorry to hear your stay was not good. Please give us another chance to make it better
I was looking forward to the pool. Unfortunately it was quite small and a bit cold for winter. The restaurant was nice, rooms were great, and staff were friendly. Shuttle to airport was great. I hope they can expand the pool and gym area in the future.