Wahlwies Holidays from £516

I booked this hotel expecting basic amenities, especially a hot shower and a comfortable night’s sleep. Unfortunately, there was no hot water during my stay, making it impossible to shower. This completely defeated one of the main reasons I booked the hotel. I informed the front desk, but the issue was not resolved in a timely manner, and there was no compensation offered. A functioning hot water system is a basic expectation for any hotel, and not having it significantly impacted my stay.

Parking was right at the hotel. Large rooms with large balconies that gave us a great view of the valley. Staff was very attentive, even had room service. There were two fans we could use as there was no a/c. Unfortunately our neighbors sat on their balcony laughing a drinking till at least midnight so we couldn’t keep our windows open. The room was a bit too warm. Everything was spotless and the breakfast had many different options. Very tasty. We would stay here agin in the future.

The hotel has great air conditioning! I was there during a heat wave & the room temperature could be adjusted unlike some other nearby hotels. The staff was polite and helpful. The tram is right outside the front door and only 3 stops to the train station. My only suggestion is to have a mini fridge. It would have been helpful for cold drinks and snacks during the heat wave.

Lovely hotel, very well situated with great views of the lake. Very friendly staff, nice spa, and great breakfast.

The entire experience was terrible. The staff wasn't pleasant or willing to help or assist. The rooms were old and tired and smelled like a care center. Only a few of the outlets worked. Our rooms were never cleaned during out stay. We requested an iron and the front office staff was really put out with the request. The hotel has nice amenities are but not available for the guest. I would never stay at this hotel again.