Wacken Holidays from £208

The hotel met an important locational need and is convenient for the Stadtpark (which is well worth visiting at any time of year but especially in the autumn) as well as a U-bahn station to get into the City Centre. The rooms are good, clean and tidy and the breakfasts are very good indeed, staff have always been friendly (I have stayed there a number of times now). Underground parking is worth paying for as there are little or no spaces on-street. The street itself is quiet.

I checked in on 4/26/26 ( Saturday ) my room was never cleaned until 5/2/26 ( Sunday) as I questioned the front desk why on 5/1 /26. I was told the “ apartment” is scheduled to be cleaned twice a week on Tuesday and Friday . First I was told 5/1 was public holiday, cleaning service was off. But I was cleaning lady was cleaning the room cross hallway from me and another leaning lady was cleaning a room in another section of the hallway. Another thing when I came back on 5/1 evening, my room light were on which I turned off when I left in the morning.

This hotel is definitely not a 4-star property—more like 2.5 stars. The staff were great and the rooms were clean, but it’s definitely better advertised than it actually is. Also, one floor seemed to be used for long-term housing to immigrants, which made it unclear what type of place it really is.

Very good property. The rooms are great. The location is exceptional. Maybe the only complaint is that breakfast was very crowded at 9:00 AM. That said, this would be my go to hotel in Hamburg every time.

Love breakfast. Perfect for my finicky 13 year old daughter. Tasted amazing!, especially after 28 hours of travel. Loved swimming too. Service was amazing and so helpful with anything we asked for help with. Came from Idaho and loved every minute. Beautiful inside and outside.