Title: NH Canciller Ayala Vitoria Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=523279&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Canciller Ayala Vitoria Pet-friendly hotel connected to a shopping centre in Vitoria-Gasteiz with a restaurant ## Photo gallery for NH Canciller Ayala Vitoria ![Lunch and dinner served, international cuisine - NH Canciller Ayala Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/e9b73ed2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - NH Canciller Ayala Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/da9d3bdd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains - NH Canciller Ayala Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/55acec6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - NH Canciller Ayala Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/2a2707a6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - NH Canciller Ayala Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/dd2ed1e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Canciller Ayala Vitoria, in Lovaina's heart, offers international dishes at Quejana restaurant and drinks at the bar. Guests explore the area with the hotel's bike rentals. High-speed WiFi and 24/7 attentive staff ensure a comfortable, memorable stay. ## Reviews 8.6 Excellent ## Popular amenities - Bar - Pet-friendly - Room service - Parking available - Breakfast available - Housekeeping £60 includes taxes & fees 8 Jan - 9 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ### View all photos for Standard Room ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/2ee006ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 23 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Superior Room ![Superior Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/3f162e80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.8 Excellent 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries - 301 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Room (Extra Bed 2 adults + 1 child) ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/2ee006ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Extra Bed 2 adults + 1 child) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Standard Room (Extra Bed 3 adults) ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/2ee006ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Extra Bed 3 adults) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Family Room (Adjoining Room, 2AD+2CH) ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/2ee006ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Adjoining Room, 2AD+2CH) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 484 sq ft - Sleeps 4 - 4 Single Beds ### View all photos for Family Room (Adjoining Room, 3AD+1CH) ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/2ee006ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Adjoining Room, 3AD+1CH) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 484 sq ft - Sleeps 4 - 4 Single Beds ### View all photos for Standard Room (View) ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/0557ccbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (View) 8.2 Very good 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Standard Room (View, Extra Bed 2 Adults + 1 Child) ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/0557ccbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (View, Extra Bed 2 Adults + 1 Child) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Standard Room (View, Extra Bed 3 Adults) ![Room amenity](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/0557ccbb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (View, Extra Bed 3 Adults) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Superior Room (New Style) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (New Style) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 237 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room (View, New Style) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (View, New Style) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 161 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 161 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Room (View, New Style Extra Bed 3 Ad) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (View, New Style Extra Bed 3 Ad) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 161 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Room (New Style) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (New Style) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 151 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Standard Room (New Style Extra Bed 3 Adults) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (New Style Extra Bed 3 Adults) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 161 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Suite, Terrace (View, New Style) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Terrace (View, New Style) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Blackout curtains - 291 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite, Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Blackout curtains - 269 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Standard Room (New Style Extra Bed 2 Ad + 1 Ch) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (New Style Extra Bed 2 Ad + 1 Ch) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Blackout curtains Eco-friendly toiletries Private bathroom - 161 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/ea5f25a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds TV Separate bedroom Blackout curtains - 269 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVitoria-Gasteiz-Hotels-NH-Canciller-Ayala-Vitoria.h523279.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVitoria-Gasteiz-Hotels-NH-Canciller-Ayala-Vitoria.h523279.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.84347%2C-2.67674&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Om4qfbAs_HkrrZ1cdlKRv-jpuBU=) Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007 #### What's nearby - Virgen Blanca Square \- 5 min walk \- 0.3 miles - Armory Museum of Alava \- 5 min walk \- 0.3 miles - Plaza de Espana \- 6 min walk \- 0.4 miles - University of the Basque Country \- 6 min walk \- 0.4 miles - Cathedral of Santa Maria de Vitoria \- 11 min walk \- 0.6 miles #### Getting around - Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk - Vitoria (VIT) - 11 min drive #### Restaurants - ‪Silken Ciudad de Vitoria - ‬4 min walk - ‪Sidrería Sagartoki - ‬5 min walk - ‪Xixilu - ‬4 min walk - ‪PerretxiCo - ‬5 min walk - ‪Restaurante El Parlamento - ‬5 min walk ## About this property ### NH Canciller Ayala Vitoria Upscale hotel located in Lovaina Consider a stay at NH Canciller Ayala Vitoria and take advantage of laundry facilities, car hire on-site and a bar. The on-site international cuisine restaurant, Quejana, offers lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A bike on-site, babysitting (surcharge) and a front desk safe - A lift, a banquet hall and a 24-hour front desk Room features All 174 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and baths - TVs with cable channels - Wardrobes/cupboards, eco-friendly cleaning products and free infant beds ### Awards and affiliations Eco-certified property This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/907457d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Silken Ciudad de Vitoria Lovaina - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 648 reviews £54 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193250/ff2db17a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sercotel Boulevard Vitoria Arriaga-Lakua - 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Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 79 reviews £75 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=17167432&PinnedHotelID=17167432&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio | Desk, laptop workspace, soundproofing, free cots/infant beds](https://images.trvl-media.com/lodging/59000000/58040000/58035100/58035083/6a8592d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Libere Vitoria Lovaina - Kitchen - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 204 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=58035083&PinnedHotelID=58035083&HadPinnedHotel=true®ionId=-1&adults=2) ![One-Bedroom Apartment with terrace | Living area | 50-inch TV with satellite channels](https://images.trvl-media.com/lodging/102000000/101010000/101000800/101000777/8e90ef03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Limehome Vitoria Palacio Álava-Velasco Vitoria-Gasteiz Old Town - Kitchen - Washer - Free WiFi - Air conditioning 8.4 Very good 51 reviews £51 includes taxes & fees 15 Jan - 16 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=101000777&PinnedHotelID=101000777&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/5000000/4550000/4546600/4546557/84312a7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio de Elorriaga Elorriaga - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 107 reviews £69 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=4546557&PinnedHotelID=4546557&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784192/39cbc9f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Vitoria by IHG Vitoria-Gasteiz - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 695 reviews £54 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=2784192&PinnedHotelID=2784192&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/570000/560400/560385/72a7f097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Abba Jazz Hotel Ensanche - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 7.8 Good 104 reviews £50 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=560385&PinnedHotelID=560385&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 19 per night) ### Food and drink - Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 15 to 16 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Quejana ### Things to do - Bicycle storage - Bicycles ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 5,630 square feet of conference space - Business centre - Meeting room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 10 floors - 100% renewable energy - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 15 to 16 per person - Self-parking fee: EUR 19 per night - Pet fee: EUR 25 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Canciller Canciller Ayala NH Ayala NH Canciller NH Canciller Ayala NH Canciller Ayala Hotel NH Canciller Ayala Hotel Vitoria NH Canciller Ayala Vitoria NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz NH Canciller Ayala Vitoria Vitoria-Gasteiz NH Canciller Ayala Vitoria Hotel Nh Hotels Vitoria Gasteiz NH Canciller Ayala Vitoria Hotel NH Canciller Ayala Vitoria Vitoria-Gasteiz NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz ## Frequently asked questions ### Is NH Canciller Ayala Vitoria pet-friendly? ### How much does it cost to stay at NH Canciller Ayala Vitoria? ### How much is parking at NH Canciller Ayala Vitoria? ### What time is check-in at NH Canciller Ayala Vitoria? ### What time is check-out at NH Canciller Ayala Vitoria? ### Where is NH Canciller Ayala Vitoria located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## NH Canciller Ayala Vitoria Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 310 8 - Good 250 6 - Okay 61 4 - Poor 16 2 - Terrible 10 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 8/10 Good #### Hilary 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was very good ##### Hilary Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kevin 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and accommodating! The room was nice as well! ##### Kevin Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Roger 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, easy accessible by public tram, and easy walk to old town, with good restaurants and good sightseeing. The Florida park across for hotel added benefit. The hotel staff were friendly and extremely helpful in assisting with the planning of our daily activities. Would definitely return. ##### Roger Stayed 2 nights in Jul 2025 ### 8/10 Good #### Darren 19 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel just on the edge of the old town ##### Darren Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Geoffrey 20 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, very modern, great staff, excellent bar and morning buffet. ##### Geoffrey Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Jason 8 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities ##### Jason Stayed 2 nights in Nov 2024 ### 8/10 Good #### Craig 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent check in. Polite and professional staff in the restaurant. Food was ok. No view from the window of room 119 ##### Craig Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rommel 8 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient, clean and good location. ##### Rommel Stayed 5 nights in Mar 2024 ### 8/10 Good #### Jason 14 Jul 2022 Liked: Staff & service, property conditions & facilities Vitoria is a fantastic town and the property is in the perfect location ##### Jason Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Nelson 7 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In general a very good hotel located in the hart of the city ##### Nelson Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### Andrew 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing atmosphere Amazing city celebrating the main fiesta with the locals ##### Andrew Stayed 1 night in Aug 2024 ### 8/10 Good #### moris 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Great place but few services ##### moris Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Damian 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reception staff was so helpful and accommodating. ##### Damian Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Alfredo 22 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely weekend trip Great place, great view. Clean and good class people ##### Alfredo Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Wendy 4 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely view, great location Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town. ##### Wendy Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Santiago 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities No breakfast, no parking. Nothing that they said was included ##### Santiago Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Alex 31 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding location Great view. Outstanding location. Friendly staff. - too much noise from the upper floors ![](https://a.travel-assets.com/ugc/hotel-reviews/51904002652F235B0C73044E93FB7E494B4E9B4A1722429072065.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alex Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Melanie 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot. ##### Melanie Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jazmin 4 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities Excellent ##### Jazmin Stayed 1 night in Mar 2024 ### 8/10 Good #### Diana 20 Oct 2023 Liked: Staff & service, amenities, property conditions & facilities The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean. ##### Diana Stayed 2 nights in Oct 2023 ### 8/10 Good #### Jochen 9 Nov 2024 Liked: Cleanliness, staff & service Nice place but walls are super thin. You hear everything if you have a room next to elevator, your neighbours or if there is someone talking on the floor The view outside my room was amazing though ##### Jochen Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Laure 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### On our way from Lisbon to Cannes stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city ##### Laure Stayed 1 night in May 2024 ### 8/10 Good #### David 17 Mar 2024 Liked: Property conditions & facilities, room comfort #### Nice hotel, staff a little too regimented Nice hotel in a nice spot. Staff were ok but very regimented. Breakfast at 8 do not show up 5 minutes earlier that sort of thing. Could have been a little bit more accommodating in this modern age. ##### David Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Pascal 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ok ##### Pascal Stayed 1 night in Aug 2024 ### 4/10 Poor #### Martyn 24 Sept 2024 Liked: Cleanliness, room comfort Disliked: Staff & service The bathroom was very small and dated. The service in the cafeteria was terrible. Every time you wanted a drink or some thing, You had to go down to reception and ask for someone to serve us. Overall not a good visit. We have stayed in NH Hotels many times and this was not up to their usual standards Nice view from the bedroom though ![](https://a.travel-assets.com/ugc/hotel-reviews/8532E7D322BE0983203CDCC9CD1ED9E7A817DDDC1727188129845.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martyn Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Marisol Self Check-in Guesthouse](https://www.expedia.co.uk/San-Sebastian-Hotels-Marisol-Guesthouse.h68110954.Hotel-Information) > > [Parador de Hondarribia](https://www.expedia.co.uk/San-Sebastian-Hotels-Parador-De-Hondarribia.h1133313.Hotel-Information) > > [Catalonia Gran Vía Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Catalonia-Gran-Via-Bilbao.h65380281.Hotel-Information) > > [Occidental Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Occidental-Bilbao.h542156.Hotel-Information) > > [Casa Nicolasa](https://www.expedia.co.uk/San-Sebastian-Hotels-Pension-Casa-Nicolasa.h10625417.Hotel-Information) > > [Hotel Sercotel Coliseo](https://www.expedia.co.uk/Bilbao-Hotels-Hotel-Sercotel-Coliseo.h4071592.Hotel-Information) > > [Lasala Plaza Hotel - Adults only](https://www.expedia.co.uk/San-Sebastian-Hotels-Lasala-Plaza-Hotel.h23467248.Hotel-Information) > > [Mercure Bilbao Jardines De Albia](https://www.expedia.co.uk/Bilbao-Hotels-Mercure-Bilbao-Jardines-De-Albia.h891192.Hotel-Information) > > [Hotel de Londres y de Inglaterra](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-De-Londres-Y-De-Inglaterra.h8328.Hotel-Information) > > [Hotel Arbaso](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arbaso.h38912994.Hotel-Information) > > [NYX Hotel Bilbao by Leonardo Hotels](https://www.expedia.co.uk/Bilbao-Hotels-NYX-Hotel-Bilbao-By-Leonardo-Hotels.h34963374.Hotel-Information) > > [Hotel Melia Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Hotel-Melia-Bilbao.h974122.Hotel-Information) > > [Hotel ILUNION San Sebastian](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-ILUNION-San-Sebastian.h430.Hotel-Information) > > [Hotel Villa Favorita](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Favorita.h41525074.Hotel-Information) > > [Hotel Arrizul Catedral](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arrizul-Catedral.h89590302.Hotel-Information) > > [Axel Hotel San Sebastián - Adults Only](https://www.expedia.co.uk/San-Sebastian-Hotels-Axel-Hotel-San-Sebastian-Adults-Only.h41927949.Hotel-Information) > > [Catalonia Donosti](https://www.expedia.co.uk/San-Sebastian-Hotels-Catalonia-Donosti.h53479227.Hotel-Information) > > [Radisson Collection Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Radisson-Collection-Bilbao.h69382203.Hotel-Information) > > [Mercure San Sebastian Monte Igueldo](https://www.expedia.co.uk/San-Sebastian-Hotels-Mercure-San-Sebastian-Monte-Igueldo.h20020562.Hotel-Information) > > [Akelarre - Relais & Châteaux](https://www.expedia.co.uk/San-Sebastian-Hotels-Akelarre-Relais-Chateaux.h17945691.Hotel-Information) > > [Hotel Parma](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Parma.h17375796.Hotel-Information) > > [Barceló Costa Vasca](https://www.expedia.co.uk/San-Sebastian-Hotels-Barcelo-Costa-Vasca.h10765.Hotel-Information) > > [Hotel Maria Cristina, a Luxury Collection Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Maria-Cristina.h1967.Hotel-Information) > > [Barceló Bilbao Nervión](https://www.expedia.co.uk/Bilbao-Hotels-Barcelo-Bilbao-Nervion.h527408.Hotel-Information) > > [Hotel Villa Eugenia](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Eugenia.h46105666.Hotel-Information) > > [Hotel Zenit Convento San Martín](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-Convento-San-Martin.h45118036.Hotel-Information) > > [Intelier Villa Katalina Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Katalina-By-Intur.h68167565.Hotel-Information) > > [voco Bilbao City by IHG](https://www.expedia.co.uk/Bilbao-Hotels-Voco-Bilbao-City-By-IHG.h67113839.Hotel-Information) > > [Abba San Sebastián Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Abba-Hotel-San-Sebastian.h48526364.Hotel-Information)