Title: Hotel Silken Ciudad de Vitoria Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3333&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Silken Ciudad de Vitoria Guests sip coffee at the hotel's cafe, pedal through town on rental bikes, and enjoy convenient laundry services for a hassle-free visit. ## Photo gallery for Hotel Silken Ciudad de Vitoria ![Exterior - Hotel Silken Ciudad de Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/907457d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served - Hotel Silken Ciudad de Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/4f87c47f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Silken Ciudad de Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/28f5f013.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Silken Ciudad de Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/7fe803c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Silken Ciudad de Vitoria (Vitoria-Gasteiz)](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/c19ffb66.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Silken Ciudad de Vitoria in Lovaina offers dry cleaning/laundry services and bike rentals. Guests can dine at Vitoria restaurant, enjoy coffee at the cafe, or relax in the garden. Previous guests love the high-speed WiFi and attentive staff. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Business services £51 includes taxes & fees 8 Feb - 9 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 23 - Jan 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 14 of 14 rooms ### View all photos for Club Double Room (Silken Club) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/935c73d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room (Silken Club) 9.0 Wonderful 7 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Down duvet Blackout curtains Hairdryer Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room (extra bed for an adult) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/f045a5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (extra bed for an adult) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Blackout curtains Down duvet Hairdryer Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Junior Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/01d567a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.6 Good 5 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Blackout curtains Down duvet Separate bedroom Rainfall showerhead Hairdryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/f045a5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 16 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Down duvet Blackout curtains Hairdryer Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Suite, Balcony ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/b1c9174e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony ### Highlights Balcony Air conditioning Flat-screen TV Pillow menu Blackout curtains Down duvet Separate bedroom Eco-friendly toiletries - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Double Room Single Use ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/f045a5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.0 Very good 4 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Down duvet Blackout curtains Hairdryer Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 1 - 2 Single Beds ### View all photos for Club Double Room Single Use (Silken Club) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/935c73d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room Single Use (Silken Club) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Down duvet Blackout curtains Hairdryer Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 1 - 1 King Bed ### View all photos for Standard Double Room (extra bed for a child) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/5c66ddcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (extra bed for a child) 8.0 Very good 2 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Down duvet Blackout curtains Hairdryer Bidet - Sleeps 3 - 2 Single Beds ### View all photos for Double Room Single Use (Parking Included) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/0554717a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use (Parking Included) ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Down duvet Blackout curtains Hairdryer Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 1 - 2 Large Single Beds ### View all photos for Double Room (Parking Included) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/0554717a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Parking Included) 9.0 Wonderful 10 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Down duvet Blackout curtains Hairdryer Bidet Eco-friendly toiletries - 215 sq ft - Sleeps 3 - 2 Large Single Beds ### View all photos for Suite, Balcony (1 adult) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/b1c9174e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony (1 adult) ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Down duvet Blackout curtains Eco-friendly toiletries Hairdryer - 431 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed ### View all photos for Junior Suite (1 adulto) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/01d567a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (1 adulto) ### Highlights Air conditioning Flat-screen TV Separate bedroom Down duvet Blackout curtains Rainfall showerhead Hairdryer Eco-friendly toiletries - 323 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed ### View all photos for Deluxe Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/db202135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.4 Very good 6 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Down duvet Hairdryer Bidet Eco-friendly toiletries Rainfall showerhead - 248 sq ft - Sleeps 2 - 2 Large Single Beds OR 1 Queen Bed - City view ### View all photos for Deluxe Double Room Single Use ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/db202135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use ### Highlights Air conditioning Flat-screen TV Blackout curtains Down duvet Hairdryer Bidet Eco-friendly toiletries Rainfall showerhead - Sleeps 1 - 2 Large Single Beds OR 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVitoria-Gasteiz-Hotels-Hotel-Silken-Ciudad-De-Vitoria.h3333.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVitoria-Gasteiz-Hotels-Hotel-Silken-Ciudad-De-Vitoria.h3333.Hotel-Information) ## About the area Located in Lovaina, a neighbourhood in Vitoria-Gasteiz, Hotel Silken Ciudad de Vitoria is near a train station. Monumento a la Batalla de Vitoria and Basque Parliament Building are local landmarks, and some of the area's attractions include Anillo Verde and Museo de Ciencias Naturales. Looking to enjoy an event or a game while in town? See what's happening at Mendizorroza Stadium or Fernando Buesa Arena. Spend some time exploring the area's activities, including golfing. [Visit our Vitoria-Gasteiz travel guide](https://www.expedia.co.uk/Vitoria-Gasteiz.dx3709) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.84375%2C-2.67987&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ClWJrdBVvxYDQ_9BAal9aS2pY1k=) Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008 ### What's nearby - ![A view of the Virgen Blanca square in Vitoria (Alava, Spain)](https://images.trvl-media.com/place/553248621532487665/dba277a3-860c-40cc-9eec-84ad15ee7bbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Virgen Blanca Square 8 min walk \- 0.5 miles - Florida Park 2 min walk \- 0.1 miles - Armory Museum of Alava 3 min walk \- 0.2 miles - Plaza de Espana 9 min walk \- 0.5 miles - Cathedral of Santa Maria de Vitoria 13 min walk \- 0.7 miles ### Getting around - Vitoria (VIO-Vitoria-Gasteiz Train Station) 10 min walk - Vitoria (VIT) 23 min drive ### Restaurants - Café Boulevard 5 min walk - Silken Ciudad de Vitoria 1 min walk - Restaurante KoTarro 6 min walk - Gastro Bar Chancho En Piedra 5 min walk - Cervecería Alemana La Cerve 5 min walk ## About this property ### Hotel Silken Ciudad de Vitoria Upscale hotel located in Lovaina At Hotel Silken Ciudad de Vitoria, you can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site restaurant, Vitoria, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a snack bar/deli. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - An electric car charging station, laundry services and wedding services - A vegetable garden, tour/ticket information and smoke-free property - Guest reviews give top marks for the helpful staff Room features All 149 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 26-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Lunch and dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/e9b73ed2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Canciller Ayala Vitoria Lovaina - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 649 reviews £63 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=523279&PinnedHotelID=523279&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193250/ff2db17a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sercotel Boulevard Vitoria Arriaga-Lakua - Pet-friendly - Free Wi-Fi - Air-conditioning - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Covered parking on site (EUR 17 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Vitoria ### Things to do - Bicycle rentals - Piano - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Garden - Vegetable garden ### Accessibility - Hardwood flooring in room - Lift ### More - 1 building - 100% renewable energy - 4 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 26-inch flat-screen TV with satellite channels ### Food and drink - Electric kettle - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 16 per person - Covered self-parking fee: EUR 17 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property uses a grey water recycling system Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Silken Ciudad Silken Ciudad Hotel Silken Ciudad Hotel Vitoria Silken Ciudad Vitoria Silken Hotel Vitoria Gasteiz Silken Ciudad Vitoria Hotel Vitoria-Gasteiz Silken Ciudad Vitoria Hotel Hotel Silken Ciudad Vitoria Vitoria-Gasteiz Hotel Silken Ciudad Vitoria Silken Ciudad de Vitoria Silken Ciudad De Vitoria Hotel Silken Ciudad de Vitoria Hotel Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz ## Frequently asked questions ### Is Hotel Silken Ciudad de Vitoria pet-friendly? ### How much does it cost to stay at Hotel Silken Ciudad de Vitoria? ### How much is parking at Hotel Silken Ciudad de Vitoria? ### What time is check-in at Hotel Silken Ciudad de Vitoria? ### What time is check-out at Hotel Silken Ciudad de Vitoria? ### Where is Hotel Silken Ciudad de Vitoria located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Silken Ciudad de Vitoria Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 367 8 - Good 239 6 - Okay 43 4 - Poor 8 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### John 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice modern hotel near the old town Room was modern and spacious ![](https://a.travel-assets.com/ugc/hotel-reviews/d4ec8c3e-7368-4521-9d4c-a3d56d8eef2f-1760874853106.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/643b2164-f015-4872-afa2-5f26f9f170a8-1760874856491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/539b9135-eba1-4b19-b8db-317271a8608f-1760874852094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0add7ad6-a33c-47d7-b455-8f16c9e97b2f-1760874854237.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### gail 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### gail Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Cathryn 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late ##### Cathryn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Enrique 24 Jun 2025 Liked: Cleanliness, property conditions & facilities Very comfortable and well located place. ##### Enrique Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Olga 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a nice hotel right in the beginning of the center of the city. Green area! Service great. All good! Recommend. ##### Olga Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jorge 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and staff!! ##### Jorge Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Alejandra 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff. ##### Alejandra Stayed 1 night in May 2025 ### 10/10 Excellent #### Robert 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again ##### Robert Stayed 1 night in Jun 2025 ### 8/10 Good #### Adeebur 3 Oct 2025 Liked: Cleanliness Hotel stay was average. Breakfast was a little above average - decent selection with a few hot items like vegetables. Beverage/coffee/tea area was continually very congested. Though. Pros of staying here: great location, parking easy, quiet. 1 star taken off because of breakfast, staff was neutral in terms of friendliness and approachability, and room comfort (average). ##### Adeebur Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Helpful staff, free upgrade. ##### David Stayed 2 nights in Jun 2025 ### 8/10 Good #### Peter 22 Nov 2024 Liked: Cleanliness, staff & service, amenities Close to center with restaurents/tapas bar around ##### Peter Stayed 4 nights in Nov 2024 ### 8/10 Good #### john 5 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely ##### john Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Katherine 30 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk. ##### Katherine Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Verified traveller 1 Oct 2023 Liked: Cleanliness, staff & service, room comfort A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended! ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### S 29 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfort and convenience My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment. ##### S Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Leslie 25 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night stopover This is a very good hotel, fairly central with easy access to the old town. The rooms are standard with very comfortable beds. There is a very good restaurant within the hotel, although the adjoining bar has very limited tapas. We only spent one night there and on leaving we wished we had spent longer. ##### Leslie Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Julio 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellence in service, cleanliness and appearance ##### Julio Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Kathleen 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price ##### Kathleen Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Philip 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Place It was a bit hard to find. We used the directions included by the hotel, but their signage is so small that we drove around the block 3 times, then only found a small sign and revolving door, but still unsure where to park, unload etc. Eventually we figured it out, and the place is winderful. The staff very freindly and helpful. Now that we know where to park etc, it is excellent ! ##### Philip Stayed 1 night in Mar 2025 ### 8/10 Good #### Kin Chung 10 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups. ##### Kin Chung Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Juan Diego 12 May 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience. ##### Juan Diego Stayed 1 night in May 2024 ### 4/10 Poor #### Neil 31 Jan 2024 Liked: Cleanliness Disliked: Room comfort #### Repeat stay - sadly also likely our last… Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available). ##### Neil Stayed 1 night in Jan 2024 ### 8/10 Good #### Peter 11 Dec 2025 Liked: Cleanliness, staff & service, amenities Walking distance to city center, safe, quiet location, easy to park, friendly staff, good bar and restaurent ##### Peter Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Paul 6 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, stayed here before on my way from UK to Portugal. A main priority was security of the vehicle without unpacking everything. Underground garage is secure. ##### Paul Stayed 1 night in Dec 2025 ### 8/10 Good #### Alvaro 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a good hotel . 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