Title: Hotel Silken Ciudad de Vitoria Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Silken Ciudad de Vitoria Hotel in Vitoria-Gasteiz with 24-hour front desk and coffee shop/cafe ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/907457d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/83fee315.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/d986696b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/833bcac3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/300e06bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Silken Ciudad de Vitoria in Lovaina offers dry cleaning/laundry services and bike rentals. Guests can dine at Vitoria restaurant, enjoy coffee at the cafe, or relax in the garden. Previous guests love the high-speed WiFi and attentive staff. VIP Access 9.0 Wonderful ## Popular amenities - - - Room service - Housekeeping - Air conditioning - 24/7 front desk £57 includes taxes & fees 16 Nov - 17 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3333&PinnedHotelID=3333&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/935c73d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room (Silken Club) 8.8 Excellent 5 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Blackout curtains Down duvet Rainfall showerhead Hairdryer - 215 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/f045a5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (extra bed for an adult) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Blackout curtains Separate bedroom Down duvet Eco-friendly toiletries Rainfall showerhead - 215 sq ft - Sleeps 3 - 3 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/01d567a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.6 Good 4 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Blackout curtains Down duvet Separate bedroom Eco-friendly toiletries Rainfall showerhead - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/f045a5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 14 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Down duvet Rainfall showerhead Hairdryer - 215 sq ft - Sleeps 3 - 2 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/b1c9174e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony ### Highlights Balcony Air conditioning Flat-screen TV Pillow menu Blackout curtains Down duvet Separate bedroom Bidet - 431 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/f045a5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.0 Very good 4 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Down duvet Rainfall showerhead Hairdryer - 215 sq ft - Sleeps 1 - 2 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/935c73d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Double Room Single Use (Silken Club) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Blackout curtains Down duvet Rainfall showerhead Hairdryer - 215 sq ft - Sleeps 1 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/f045a5b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room (extra bed for a child) 8.0 Very good 2 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Down duvet Rainfall showerhead - Sleeps 3 - 2 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/0554717a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use (Parking Included) ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Down duvet Rainfall showerhead Hairdryer - 215 sq ft - Sleeps 1 - 2 Large Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/0554717a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Parking Included) 8.8 Excellent 8 reviews ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Down duvet Rainfall showerhead Hairdryer - 215 sq ft - Sleeps 3 - 2 Large Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/b1c9174e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony (1 adult) ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Blackout curtains Down duvet Bidet Separate bath and shower - 431 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/01d567a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (1 adulto) ### Highlights Air conditioning Flat-screen TV Separate bedroom Blackout curtains Down duvet Eco-friendly toiletries Rainfall showerhead Bathrobes - 323 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/db202135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.4 Very good 6 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Separate bedroom Down duvet Eco-friendly toiletries Rainfall showerhead Hairdryer - 248 sq ft - City view - Sleeps 2 - 2 Large Single Beds OR 1 Queen Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/3400/3333/db202135.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room Single Use ### Highlights Air conditioning Flat-screen TV Blackout curtains Separate bedroom Down duvet Eco-friendly toiletries Rainfall showerhead Hairdryer - Sleeps 1 - 2 Large Single Beds OR 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVitoria-Gasteiz-Hotels-Hotel-Silken-Ciudad-De-Vitoria.h3333.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVitoria-Gasteiz-Hotels-Hotel-Silken-Ciudad-De-Vitoria.h3333.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.84372%2C-2.68020&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IaWuGS-yuyZByC4rleKi4U94JZI=) Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008 #### What's nearby - Armory Museum of Alava - 3 min walk - 0.2 miles - Virgen Blanca Square - 8 min walk - 0.5 miles - Plaza de Espana - 9 min walk - 0.5 miles - Mendizorroza Stadium - 13 min walk - 0.7 miles - Cathedral of Santa Maria de Vitoria - 13 min walk - 0.7 miles #### Getting around - Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk - Vitoria (VIT) - 20 min drive #### Restaurants - ‪Café Boulevard - ‬5 min walk - ‪Silken Ciudad de Vitoria - ‬1 min walk - ‪Restaurante KoTarro - ‬7 min walk - ‪Bertiz Avenida - ‬6 min walk - ‪Cervecería Alemana La Cerve - ‬4 min walk ## About this property ### Hotel Silken Ciudad de Vitoria Upscale hotel located in Lovaina At Hotel Silken Ciudad de Vitoria, you can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services. The on-site restaurant, Vitoria, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a snack bar/deli. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - An electric car charging station, a 24-hour front desk and multilingual staff - Meeting rooms, a vegetable garden and smoke-free property - Guest reviews give top marks for the helpful staff Room features All 149 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 26-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Hallway](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193250/5a76e550.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sercotel Boulevard Vitoria Arriaga-Lakua - Pet-friendly - Free WiFi - Air conditioning - Gym 8.4 Very good 468 reviews £55 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=2193250&PinnedHotelID=2193250&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/1000000/530000/523300/523279/0111fe7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Canciller Ayala Vitoria Lovaina - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 642 reviews £66 includes taxes & fees 1 Dec - 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1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=105518511&PinnedHotelID=105518511&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2790000/2784200/2784192/39cbc9f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Vitoria by IHG Vitoria-Gasteiz - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 692 reviews £59 includes taxes & fees 21 Nov - 22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2784192&PinnedHotelID=2784192&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96870000/96861900/96861807/6b56df1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Budget Vitoria Gasteiz Sansomendi - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 129 reviews £39 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=96861807&PinnedHotelID=96861807&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/3000000/3000000/2994100/2994026/e25e3314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jardines de Uleta Suites Mendizorrotza - 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Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 107 reviews £73 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=4546557&PinnedHotelID=4546557&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 17 per day) ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Vitoria ### Things to do - Bicycle rentals - Piano - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Garden - Vegetable garden ### Accessibility - Hardwood flooring in room - No lift ### More - 1 building - 100% renewable energy - 4 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 26-inch flat-screen TV with satellite channels ### Food and drink - Electric kettle - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 16 per person - Self-parking fee: EUR 17 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property uses a grey water recycling system Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Silken Ciudad Silken Ciudad Hotel Silken Ciudad Hotel Vitoria Silken Ciudad Vitoria Silken Hotel Vitoria Gasteiz Silken Ciudad Vitoria Hotel Vitoria-Gasteiz Silken Ciudad Vitoria Hotel Hotel Silken Ciudad Vitoria Vitoria-Gasteiz Hotel Silken Ciudad Vitoria Silken Ciudad de Vitoria Silken Ciudad De Vitoria Hotel Silken Ciudad de Vitoria Hotel Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz ## Frequently asked questions ### Is Hotel Silken Ciudad de Vitoria pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Silken Ciudad de Vitoria? > As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on 16 Nov 2025 start from £56.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Vitoria-Gasteiz-Hotels-Hotel-Silken-Ciudad-De-Vitoria.h3333.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Silken Ciudad de Vitoria? > Self-parking is available for EUR 17 per day. ### What time is check-in at Hotel Silken Ciudad de Vitoria? > Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Silken Ciudad de Vitoria? > Checkout is at noon. ### Where is Hotel Silken Ciudad de Vitoria located? > Located in Lovaina, this hotel is within a 10-minute walk of Florida Park, Cathedral of Mary Immaculate and Basque Parliament Building. Armory Museum of Alava and Convent of San Antonio are also within 10 minutes. Vitoria (VIO-Vitoria-Gasteiz Train Station) is 10 minutes by foot and Vitoria-Gasteiz Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Silken Ciudad de Vitoria Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 349 8 - Good 231 6 - Okay 42 4 - Poor 8 2 - Terrible 6 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### Alvaro 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a good hotel . Convenient parking ##### Alvaro Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Alejandra 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff. ##### Alejandra Stayed 1 night in May 2025 ### 10/10 Excellent #### Robert 23 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again ##### Robert Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sergei 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and well cared for, 10 minute walk to the historic central areas… if you are looking for late night ways it won’t be a big dinner, most places fill up at 8, and it’s just sandwiches (tostadas) in northern Spain. Easy to get your 10.000 steps per day. ![](https://a.travel-assets.com/ugc/hotel-reviews/b72a913b-9753-44f5-8027-fd0c1d6f264b-1759429369475.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6bb42919-33c1-4ed2-9eea-acab5ba523ae-1759429370262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08dd65e1-884d-4ce3-b26e-4183bb52a415-1759429372414.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c248d9f4-baba-4fb6-b04e-3f415e345cb3-1759429368196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sergei Stayed 1 night in Sep 2025 ### 8/10 Good #### Paul 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great one night stop in Vitoria Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!! ##### Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### David 20 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Helpful staff, free upgrade. ##### David Stayed 2 nights in Jun 2025 ### 8/10 Good #### Kerstin 20 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Kerstin Stayed 2 nights in Jun 2025 ### 8/10 Good #### Peter 22 Nov 2024 Liked: Cleanliness, staff & service, amenities Close to center with restaurents/tapas bar around ##### Peter Stayed 4 nights in Nov 2024 ### 8/10 Good #### john 5 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel poorly sign posted when driving.. excellent food and bar. Pintxos lovely ##### john Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Kathleen 24 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price ##### Kathleen Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Julio 16 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellence in service, cleanliness and appearance ##### Julio Stayed 1 night in Aug 2023 ### 8/10 Good #### BIBI 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal amable ##### BIBI Stayed 1 night in May 2024 ### 6/10 Okay #### Juan Diego 12 May 2024 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience. ##### Juan Diego Stayed 1 night in May 2024 ### 10/10 Excellent #### Anthony 13 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location. Poor restaurant. The hotel was in a good location. The room was good. Coffee machine no tea. Silly cups . Tiny.. no glasses just paper cup in the bathroom. Breakfast was excellent. Good choices at buffet. Evening meal was poor. Very limited menu and poor food quality. The steak was 50% grisle and fat. Very tough.. My pork rib was tiny and very tough and full of tiny bones. ![Internal view](https://a.travel-assets.com/ugc/hotel-reviews/7D39B847DE4C6E8E9890B7D65543EF5065394B481660392252565.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Clear tiny cups next to our own mugs.](https://a.travel-assets.com/ugc/hotel-reviews/E8556D3EAC92B3634694F495DBE68B6E482CC3541660392252562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lounge area](https://a.travel-assets.com/ugc/hotel-reviews/AB600CF1FDF12DA783CA9D635AC718C71DA67E621660392253610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lounge area](https://a.travel-assets.com/ugc/hotel-reviews/59AC2673B9591F9C42184AECDE1E5066D4378EBA1660392253574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Neil 31 Jan 2024 Liked: Cleanliness Disliked: Room comfort #### Repeat stay - sadly also likely our last… Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available). ##### Neil Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Idah Knowles 16 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes ##### Idah Knowles Stayed 7 nights in Oct 2025 ### 8/10 Good #### Adeebur 3 Oct 2025 Liked: Cleanliness Hotel stay was average. Breakfast was a little above average - decent selection with a few hot items like vegetables. Beverage/coffee/tea area was continually very congested. Though. Pros of staying here: great location, parking easy, quiet. 1 star taken off because of breakfast, staff was neutral in terms of friendliness and approachability, and room comfort (average). ##### Adeebur Stayed 1 night in Sep 2025 ### 10/10 Excellent #### James 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities N/A ##### James Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### gail 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### gail Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Marie José 13 Sept 2025 L’emplacement ##### Marie José Stayed 1 night in Aug 2025 ### 10/10 Excellent #### HELENE 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities On apprécie le calme de cet hôtel bien qu’il soit situé en ville . Le restaurant /bar attenant est bien pratique aussi. ##### HELENE Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Carlos 2 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy cerca del centro histórico ##### Carlos Stayed 1 night in Sep 2025 ### 10/10 Excellent #### HELENE 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super hôtel très bien situé en ville mais calme. ##### HELENE Stayed 1 night in Aug 2025 ### 8/10 Good #### Beatriz 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Camas cómodas, habitación silenciosa, buen desayuno y muy buena sitiacion ##### Beatriz Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Para volver Muy buena eleccion, cerca del centro y de fácil acceso, con posibilidad de estacionar en la via pública. ##### Verified traveller Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Room Mate Collection Gorka, San Sebastián](https://www.expedia.co.uk/San-Sebastian-Hotels-Room-Mate-Gorka.h25104193.Hotel-Information) > > [Marisol Self Check-in Guesthouse](https://www.expedia.co.uk/San-Sebastian-Hotels-Marisol-Guesthouse.h68110954.Hotel-Information) > > [Parador de Hondarribia](https://www.expedia.co.uk/San-Sebastian-Hotels-Parador-De-Hondarribia.h1133313.Hotel-Information) > > [Catalonia Gran Vía Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Catalonia-Gran-Via-Bilbao.h65380281.Hotel-Information) > > [Occidental Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Occidental-Bilbao.h542156.Hotel-Information) > > [Casa Nicolasa](https://www.expedia.co.uk/San-Sebastian-Hotels-Pension-Casa-Nicolasa.h10625417.Hotel-Information) > > [Hotel Sercotel Coliseo](https://www.expedia.co.uk/Bilbao-Hotels-Hotel-Sercotel-Coliseo.h4071592.Hotel-Information) > > [Lasala Plaza Hotel - Adults only](https://www.expedia.co.uk/San-Sebastian-Hotels-Lasala-Plaza-Hotel.h23467248.Hotel-Information) > > [Mercure Bilbao Jardines De Albia](https://www.expedia.co.uk/Bilbao-Hotels-Mercure-Bilbao-Jardines-De-Albia.h891192.Hotel-Information) > > [Hotel de Londres y de Inglaterra](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-De-Londres-Y-De-Inglaterra.h8328.Hotel-Information) > > [Hotel Arbaso](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arbaso.h38912994.Hotel-Information) > > [NYX Hotel Bilbao by Leonardo Hotels](https://www.expedia.co.uk/Bilbao-Hotels-NYX-Hotel-Bilbao-By-Leonardo-Hotels.h34963374.Hotel-Information) > > [Hotel Melia Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Hotel-Melia-Bilbao.h974122.Hotel-Information) > > [Hotel ILUNION San Sebastian](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-ILUNION-San-Sebastian.h430.Hotel-Information) > > [Hotel Villa Favorita](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Favorita.h41525074.Hotel-Information) > > [Hotel Arrizul Catedral](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arrizul-Catedral.h89590302.Hotel-Information) > > [Axel Hotel San Sebastián - Adults Only](https://www.expedia.co.uk/San-Sebastian-Hotels-Axel-Hotel-San-Sebastian-Adults-Only.h41927949.Hotel-Information) > > [Catalonia Donosti](https://www.expedia.co.uk/San-Sebastian-Hotels-Catalonia-Donosti.h53479227.Hotel-Information) > > [Radisson Collection Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Radisson-Collection-Bilbao.h69382203.Hotel-Information) > > [Mercure San Sebastian Monte Igueldo](https://www.expedia.co.uk/San-Sebastian-Hotels-Mercure-San-Sebastian-Monte-Igueldo.h20020562.Hotel-Information) > > [Akelarre - Relais & Châteaux](https://www.expedia.co.uk/San-Sebastian-Hotels-Akelarre-Relais-Chateaux.h17945691.Hotel-Information) > > [Hotel Parma](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Parma.h17375796.Hotel-Information) > > [Barceló Costa Vasca](https://www.expedia.co.uk/San-Sebastian-Hotels-Barcelo-Costa-Vasca.h10765.Hotel-Information) > > [Hotel Maria Cristina, a Luxury Collection Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Maria-Cristina.h1967.Hotel-Information) > > [Barceló Bilbao Nervión](https://www.expedia.co.uk/Bilbao-Hotels-Barcelo-Bilbao-Nervion.h527408.Hotel-Information) > > [Hotel Villa Eugenia](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Eugenia.h46105666.Hotel-Information) > > [Hotel Zenit Convento San Martín](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-Convento-San-Martin.h45118036.Hotel-Information) > > [Intelier Villa Katalina Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Katalina-By-Intur.h68167565.Hotel-Information) > > [voco Bilbao City by IHG](https://www.expedia.co.uk/Bilbao-Hotels-Voco-Bilbao-City-By-IHG.h67113839.Hotel-Information) > > [Abba San Sebastián Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Abba-Hotel-San-Sebastian.h48526364.Hotel-Information)