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Hotel Silken Ciudad de Vitoria

Photo gallery for Hotel Silken Ciudad de Vitoria

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Room amenity
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk
Down duvets, minibar, in-room safe, desk

Overview of Hotel Silken Ciudad de Vitoria

VIP Access

Hotel Silken Ciudad de Vitoria

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008

Explore the area

  • Popular LocationStatue of The Wayfarer10 min walk
  • Popular LocationChurch of San Miguel10 min walk
  • Popular LocationCasa del Cordon13 min walk
  • AirportVitoria (VIT)22 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria is located in Lovaina, a neighbourhood in Vitoria-Gasteiz, and is near a train station. The area's natural beauty can be seen at Florida Park and Salburua, while Armory Museum of Alava and Bellas Artes Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mendizorroza Stadium or Fernando Buesa Arena. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Florida Park - 3 min walk
  • Palace of Ajuria Enea - 6 min walk
  • Statue of The Wayfarer - 10 min walk
  • Church of San Miguel - 10 min walk
  • Casa del Cordon - 13 min walk

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 28 min drive

Restaurants

  • La Mafia - 3 min walk
  • Japonés - 3 min walk
  • Restaurante Chino City Oro - 4 min walk
  • Los Guaranis - 5 min walk
  • Dolomiti - 5 min walk

About this property

Hotel Silken Ciudad de Vitoria

4-star Vitoria-Gasteiz hotel in Lovaina with 24-hour front desk
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning.
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and a safe. Beds feature down duvets. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 15.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Vitoria

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Lovaina
Hotel
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Family-friendly
Family-friendly
Washer and dryer
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Guest rating 4+
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4 star
4 star

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self-parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 172 out of 348 reviews
5 - Excellent 49%
Rating 4 - Good. 148 out of 348 reviews
4 - Good 43%
Rating 3 - Okay. 22 out of 348 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 348 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 348 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous building. Our room was of a good size with a decent bathroom. Check the garden on the first floor. At the time of our visit the piano bar was closed but there is an adjoining cafe, bar restaurant which was available. The hotel is ideally situated for a short walk through Florida Park to the old quarter of Vitoria. Overall, faultless.
Stayed 2 nights in Jun 2022

1/5 Terrible

Stayed 2 nights in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good location, comfortable room for a good price. We would come again
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable hotel
We've had a very pleasant stay at this hotel. Nice lobby and nicely decorated rooms. The beds are comfortable. The airco is not very cold and could use an upgrade for the hottest days. Having said that putting it very low was sufficient to have a comfortable night The breakfast was fine too. All in all a highly recommended hotel.
Stayed 2 nights in Jul 2021