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"Gorgeous hotel with great amenities all up to date. Staff could not be nicer. But the third party company they contract for food and beverage is absolutely price gouging people. So food logistics become something you really have to think about as a family to go offsite for everything. $28 USD for a sparkling water and an orange juice? We will not be staying again. "

"Loved the swim out , pools, and restaurants. Staff was amazing and kind."

"My wife and I enjoyed our stay here. Our room, although not overly luxurious, was clean, well equipped, well maintained, and the bed was comfortable . The common areas are impeccable clean and nicely equipped. This resort has three pools, two more family oriented, and one adult only. All were perfectly clean, clear, and staffed with many friendly food and drink waiters. The dining options are plentiful and the quality of food was good. We participated liked the Italian and Japanese restaurants that were onsite. The buffet was a great alternative for a quick breakfast. The thing that set this resort apart from others was the professionalism and friendliness of its staff. The front desk, staffed by Hector, Bogart, and Isaac were very helpful when my wife asked to be accommodated with a room change (she wanted a better view). The concierge staff of Diana, Roberto, and Gabriel were helpful in helping facilitate our tour and suggesting options for local dining and attractions. Julian and Pedro at the Adult pool bar did a great job keeping everyone happy with their drink and food orders. Sara from the Italian restaurant was a lovely waitress and host. And Romero the bell boy did a fantastic job facilitating us checking in And checking out with our luggage and shuttle service. We look forward to returning for another stay."

"It’s clean,friendly, the pool was great, they had some fun activities. Beach party night is great"

"This our first time to stay in Hyatt Zivas. The staffs are great, they are really help us with great service, the only thing that I don’t like is that the alcohol really bad! Example is margarita tastes cheap! The foods are great, the only one bad is Dozo, where the food is bad, bad sushi, especially sashimi. Overall we had a great time. All staff’s restaurants are great, the pool is great the room is great. Can we have discount for 2nd time?😊"

"Very nice property, excellent location and great staff. "

"Staff was great, especially Betty. My only average comment is the lack of restaurants close. There are two but, after a week, it was tiresome eating at the same places."

"The breakfast menu was very satisfactory. Something for every taste. We did not go in the pool but it looked very nice. Everything was close and everyone was very friendly."

"Very clean customer service the best"