Breakfast and lunch served, Regional cuisine
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Reviews of Hotel Hispano

3 out of 5
Hotel Hispano
Eduardo Grove 391, Vina del Mar

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 13 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

NADIA

Cozy
It was good. The hotel was old , but the bed was very comfortable and the best coffee at breakfast.
Stayed 1 night in Aug 2018

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Nice little hotel in a good location. The bus station is a few minutes walk as are the shops and restaurants. There's a pleasant park across the street too. Probably the best asset is the staff. They are young and so nice and helpful. Hispano is very clean and my bed was very comfortable and plenty of TV channels. Negatives. My bedroom was a bit shabby and the woodwork is in need of repainting. Breakfast is not great. Toast, cheese and ham plus jam and dulce de leche. There's 2 choices of cereal and some fruit. Adequate but that's all. There's a nice coffee shop tho I never saw it very busy however I did visit out of season.
Stayed 4 nights in Oct 2017

6/10 Okay

Pat, Arizona, USA

Liked: Staff & service
Disliked: Room comfort
Cute Hotel
The staff was fabulous but unfortunately we had a disappointing room. It was extremely cold; terribly cold. We were given extra blankets and slept good but we weren't comfortable to hang out it room since heater put out a negligible amount of heat. Room was also damp. The bathroom was shockingly small; a large person could not have taken a shower in space provided. The bathroom was also so damp and wet there were snail like insects living in it.
Stayed 2 nights in Aug 2017

4/10 Poor

SG, New york NY

Disliked: Staff & service, property conditions & facilities, room comfort
This is a 3 star hotel and it shows it.
Staff not helpful, unsure about accepting credit card than did. Breakfast supposedly included coffee and a small dried pastry. Room crowded with extra bed bathroom facilities ok. Location out of the way right next to multiple bus stops. Vina del Mar has lost whatever charm it once had go somewhere else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location.
Nice, older hotel with a lot of character. Room was comfortable and clean and the staff was very helpful. We were told that weekends through the summer, they have concerts nearby which attract some big North American names. (We were there Tuesday and Wednesday).

8/10 Good

Claire

Check and reception were amazing. Breakfast is excellent. The pool and outdoor bar are nice but the service is lacking. The room needs updating and the air conditioner is so loud you cannot talk or sleep.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint hotel in viña with a very friendly staff.
Response from General Manager on 15 Jan 2017
Thank you for your positive rate.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel. Center location, easy acces to subway or bus.
Response from Gerente on 24 Jul 2016
Thank you very much for your comment. This help us to be better each day.

8/10 Good

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tim, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to everything
Hispano was an ideal spot for us to check out Vina Del Mar and Valprasio from. We could walk to the beach, shops, plenty of food and the subway station was only a block away. The staff were amazingly friendly and helpful to us and the attached cafe was great for a nice coffee. The room was nice and clean and had everything we needed. We would happily stay there again :-)
Thank you very much for your positive comment. We hope to see you again.

8/10 Good

Moisés

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aconchegante e estrategicamente localizado!
A equipe do hotel é muito atenciosa e educada! A cidade é uma maravilha. Vale passeios a pé por Vina del Mar e, depois, ir de carro para passear por Val Paraíso. O café Turri em Val Paraiso é imperdível: cozinha excelente e vista maravilhosa! Voltando ao hotel, quero reiterar o carinho e atenção prestadas pelos seus funcionários. Além disso o quarto/apartamento que fiquei era bastante confortável e limpo. A localização do hotel ajuda muito, pois pode-se visitar os pontos turísticos a pé. Dois dias inteiros são a exata medida para realizar passeios por Vina del Mar e Val Paraíso!

8/10 Good

Lalo, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel cerca de todo
El hotel es cómodo y de fácil acceso, cercano a varios lugares de interés en la ciudad. Limpio, ordenado y con el personal con muy buena disposición. Lo malo es que no tiene estacionamiento dentro del hotel.

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel limpio, comodo y empleados muy amables
Muy amables todos, apesar de no estar la habitacion que reservamos nos dieron 2 por el mismo precio, una de ellas la 44 necesita cambio de la ducha y el agua sale demaciado caliente que es dificil de regular por lo demas todo bien lo recomendaria.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapada de fin de semana a un hotel familiar
La estadía estuvo muy agradable. No es un hotel nuevo, pero es acogedor, cómodo, muy limpio y tiene una excelente ubicación. Además, está al lado del Parque de la Quinta Vergara.Tiene muy buena relación precio-calidad. No es un lugar pretencioso y las personas que lo atienden, son muy cercanas. A mis niños les gustó mucho, así es que volveremos de todas maneras.

8/10 Good

Augusto, augusto de Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente semana en Viña !
en pleno centro de Viña, un lugar sencillo pero cómodo y con todo lo necesario. la gerente Hilda mu atenta en todo. muy fácil para moverse en Viña y alrededores !
Muchas gracias por su positivo comentario. Esperamos contar con su cálida visita nuevamente.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom.
Foi muito boa, tudo deu certo e o hotel serviu aos nossos propósitos.
Moito obrigado.

10/10 Excellent

diego, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente atención y ubicación
una experiencia inolvidable super recomendable la atención de la gente es maravillosa nos hicieron pasar unos días bellísimos muy calido, el desayuno muy abundante y la atención del comedor maravillosa, al igual que el almuerzo que a pesar de no estar incluido es recomendable y económico, ya volveremos el año que viene por mas días.
Muchas gracias por su positivo comentario. Esperamos contar con su cálida visita nuevamente.

6/10 Okay

carlo, sao paulo

Liked: Staff & service
Disliked: Room comfort
O hotel eh bem.localizado
Hotel bem simples. Qusrto pequeno sem mordomia. Cama mole. Cafe da manha tipo de pensao. Se nao tiver grana eh uma boa opcao apesar so preco
Muchas gracias por su comentario. Esperamos contar con su cálida visita nuevamente.

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Xavier, Vincennes

Disliked: Room comfort
Sympatoche
Petit hôtel familial un peu vieillot. Très bon accueil.

8/10 Good

David, Colombia

Liked: Cleanliness, staff & service
Estuvo Bien
Estuvo muy bien. Buen desayuno, buena atención. Las instalaciones son un poco descuidadas y por el precio se debería tener el hotel en una mejor condición. El internet nunca nos funcionó en ninguna ubicación del hotel, a mejorar también. Ubicación justo a un costado de la Quinta Vergara. Volveríamos a quedarnos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très chalereux et excellent service. Près de tout
Très agréable expérience. Le personnel et attentieux et chalereux. L'hotel se trouve tout près des principaux attraits et du transport. J'ai énormément apprécié l'expérience.

10/10 Excellent

jorge, argentina

Liked: Cleanliness, staff & service, room comfort
Lindo hotel
Muy buen hotel ubicado cerca del centro y de varios comercios importantes, muy buena predisposición de los empleados, excelente atención. Muy recomendable..
Muchas gracias por su positivo comentario. Esperamos contar con su cálida visita nuevamente.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
O hotel tem excelente localização. Os funcionários são muito gentis e prestativos. Os novos proprietários estão, aos poucos, reformando o prédio antigo, mas ainda há muitos problemas, como as instalações hidráulicas que fazem do banho uma experiência complicada pela oscilação da temperatura da água de muito fria a muito quente em segundos. O café da manhã é muito simples, abaixo do que se espera de um hotel nessa categoria.
Muchas gracias por su positivo comentario. Esperamos contar con su cálida visita nuevamente.

6/10 Okay

Jorge, Santiago

La reserva
El gran conflicto es que no se hizo la reserva en el hotel, afortunadamente quedaba una pieza y yo estuve que pagarla, hay una gran amabilidad de parte del personal pero evidentemente hay que hacer muchos arreglos, la ducha del baño pésima. una gran virtud es la ubicación
Muchas gracias por su comentario. Esto nos ayuda en mejorar cada día más.