Villa Juana Holidays from £1,138

Better dinner in buffet, more organization for wait staff.

Went with my family for Easter/spring break week! The staff was super friendly, the food was delicious (definitely better than the all inclusives we’ve gone to). And although it was on the smaller side, it made the experience more intimate/lowkey (which we enjoyed)!

Excellent experience—I can't wait to go back! Comfortable, cool, and of good quality—plus, the service was excellent.

This resort stands out as the premier budget-friendly option in the Cibao zone, particularly for families. While it offers high-end dining and exceptional staff service, the aging accommodations are a notable contrast to the high quality of the amenities. Key Highlights: Family & Kids: The resort excels with a dedicated kids' club featuring GPS safety trackers and a passionate staff. The water park and pool "bubble parties" are major highlights, though management should consider adding safety barriers on curved slides and a snack station near the gym area. Dining: Food quality is impressive for the price point. The buffet is well-organized, and the à la carte options—specifically the Greek and Rodizio restaurants—provide a high-end culinary experience. Amenities & Staff: The staff across all departments (drivers, servers, and entertainment) are supportive and professional. The beach at Portillo remains a top-tier feature for its calm, pristine waters. Areas for Improvement: The rooms are the primary drawback; they are functional (hot water and comfortable beds) but look dated and are prone to maintenance issues like AC leaks. Additionally, guests should be aware that on-site convenience stores carry high markups. Verdict: Highly recommended for families or groups seeking a cost-effective, high-service escape in Samaná, provided you prioritize amenities and location over modern room decor.

The resort is beautiful and the staff professional and attentive. Compliments to the chef for the amazing food selections and the team for such amazing service. The view from my room was breathtaking. Will definitely recommend and visit again!