Villa Bertelli

Honest review. The pros, the hotel location is great, near the station and all the attractions, the staff were super helpful and friendly, our room was on the small side but the bed was comfy and the bathroom nice. The breakfast was OK. The main con for us and I will qualify it by saying that we were at the hotel during a heat was that the aircon in our room wasn't great, only touched the edges of reducing the temperature and was noisy. There was also some noise from within the hotel. Overall a good hotel though and we enjoyed our stay.

Room was clean and bed was comfortable however windows weren't soundproof. Location is fantastic. Fire alarm went off multiple times during my stay including once in the middle of the night. Breakfast was very basic.

This charming room in Vernazza was a special space for our family of 3 for the couple days we explored Cinque Terra. Like most places in these villages, one had to climb through the narrow, winding walkways and stairs to access the room, but this made it more magical for us once we checked-in and could store our rolling luggage. It was like climbing up into a castle room. While we didn't have much communication with the hosts in the days prior (despite having left a couple messages through the Expedia app as suggested), in the hour before our arrival, we had great WhatsApp comms with the host who sent an excellent video showing the path to take to the apartment allowing us to check in early using the keypad to the building entrance, and then to meet them at a different location for final check-in. While small, the room was perfect for our visit (with good airconditioning and wifi). We would stay here again! Vernazza was well positioned to explore the other villages by walking paths and trains.