Ratings based on 1,470 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Nice and beautiful view

Posted 18-Apr-2018
Will come back again. We have been upgraded to executive suite and the view is perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Posted 16-Apr-2018
Pleasant experience, and we would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Nanaimo BC

Good location.

Posted 15-Apr-2018
Cons: Buffet breakfast, included in room rate, could have had more choices.
Location: Lots of restaurants, shopping nearby. Scenic views
We originally booked the hotel for an earlier stay; my husband has some medical issues that required a trip to Victoria. The medical appointment had to be moved to another day and the hotel staff were excellent about changing our reservation even though we found out too late to cancel the first date. Room was comfortable. Hotel is nicely located on the harbour; nice place to walk around and enjoy the sights, and good restaurants in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice clean quiet hotel. Location excellent.

Posted 14-Apr-2018
Pros: Breakfast, room, location, cleanliness. Everything was good.
Cons: Nothing.
Location: Close to many things. Most within walking distance. Harbour, Parliament Buildings, museum, downtown, ChinaTown, all close. Best location.
Everything was good. Had a city view room, and view wasn’t the best, but so much to do in Victoria we were only in room to sleep. Hotel staff were very helpful and pleasant to talk to. Complimentary breakfast was the best I have ever had, and the view while eating of the harbour was perfect. All around our stay was excellent and would recommend this hotel.
2 out of 5
by A verified traveller from Toronto

Good location but facility issues

Posted 08-Apr-2018
Pros: Location and bed great. Staff helpful.
Cons: Parking
Location: Close to all downtown and harbor things to see and do.
The parking garage an major issue as majority of spots locked for residents. TV was a problem and internet connection was a problem. My room long but not wide with bed to work desk distance minimal.
4 out of 5
Recommended
for Everyone
by A verified traveller from regina,sask

Great location . Wonderful breakfast

Posted 07-Apr-2018
Our room faced the street and it was noisy.There was ear plugs in room so I used them!
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington State

Fantastic View of City

Posted 05-Apr-2018
Pros: Location of hotel with wonderful view of Victoria and Harbor. Very friendly staff Very comfortable room with full kitchen and great bed
Location: Restaurants, shops, Harbor
Great area for restaurants, shops and near Parliament, etc.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Great room great view

Posted 05-Apr-2018
Large room with everything we needed. Including portable fans
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Apr-2018
Located at the center of downtown, Chinatown of walkable distance. Very convenient. With varieties of cuisines, shops around the area. Don't have to worry about parking or drive after drink!
5 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Would recommend

Posted 31-Mar-2018
Cons: Parking
Great location, CLEAN!, comfortable, the breakfast was great. The staff were very accommodating.