Ratings based on 1,168 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Best hotel in Victoria

Posted 09-Jan-2017
We have stayed here before and we will always use this hotel !!
5out of 5
Recommended
for Everyone
by A verified traveller from vancouver

nice hotel by the water

Posted 29-Dec-2016
Very good location! Close to everything and had breakfast with a view!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2016
Pros: Location, location and location
Great location with waterfront view. Short walk to downtown, shops, restaurants and everywhere else. Really enjoyed staying the hotel and they are flexible on your check-out time too.
5out of 5
Recommended
for Everyone
by A verified traveller

Very friendly staff

Posted 21-Dec-2016
Have never stayed at this hotel before but upon arrival got upgraded to suite without asking. Staff very knowledgeable and friendly.
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful view...nice suite

Posted 15-Dec-2016
We arrived at the hotel and were told immediately that we had received an upgrade. We ended up with a very large suite:) it was bigger than a lot of condos here in Vancouver. When we opened the blinds we saw an amazing water front view of the inner harbour. The parliament building were lit up for Christmas. Also, great staff!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2016
Excellent location and very nice for an overnight stay. Would definitely stay here again.
5out of 5
Recommended
for Everyone
by A verified traveller from oregon

Great location

Posted 10-Dec-2016
The location was excellent for walking around town. The view of the harbor was fantastic and the lights at night on parliament and other buildings were magical.
5out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Centrally located, friendly staff, great BF buffet

Posted 21-Nov-2016
Pros: Clean, centrally located, eco-friendly, great BF buffet, bottled water at no charge, excellent WiFi connection, shampoo & conditioner dispensers.
Location: Close to Government Road, Parliament Building, Bay Shopping Centre, Inner harbour with many great restaurants nearby.
Great location, with very clean rooms and an excellent breakfast buffet with a variety of hot and cold choice items. We really enjoyed our breakfast and looked forward to our friendly host Shannon. Overall the staff were courteous, friendly and went out of their way to help whenever needed. The convenient underground parking was a bonus. Thanks for making our stay memorable! We will most certainly be back. :)
4out of 5
Recommended
for Everyone
by A verified traveller from Canadian prairies

Great Downtown Location

Posted 16-Nov-2016
Pros: Close to great restaurants, shopping and tourist sights. Great view if you have a harbour view. Our one bedroom suite was very spacious. A very quiet hotel as it is back from the street.
Cons: I liked the hotel, the room was a bit dated but still very nice.
5out of 5
Recommended
for Everyone
by A verified traveller from Langley

Pleasantly surprized

Posted 02-Nov-2016
Pros: I only booked the night prior to arrival and got a really good non refundable rate. Found out the following morning that reno's were taking place so probably the reason for the lower than normal rate. Since I couldn't cancel I was very apprehensive but when we checked in we received a very welcome upgrade and really enjoyed our stay.
Cons: Can't think of anything we didn't like. Everything was great.
Location: Water view, near great restaurants and venues - all in walking distance.