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This is a very cool place to stay in Victoria and a perfect location. The staff were very friendly and everything was clean. We would suggest this place to anyone going to Victoria.
Cameron
Stayed 2 nights in Apr 2024
Response from rwhitney on 23 Apr 2024
Thank you Cameron for the recommendation and for sharing your kind words. It was a pleasure having you as our guest and we hope to see you again. Cheers
An older but very well maintained character property that is excellent value for money in a great neighbourhood
Jennifer
Stayed 1 night in Apr 2024
Response from rwhitney on 22 Apr 2024
Hi Jennifer! Thank you for sharing your experience while being our guest. It was a pleasure having you as our guest and we hope to see you again soon. Cheers
An absolute gem in the heart of James Bay with amazing hosts who are kind, friendly and sweet.
Madelaine
Stayed 1 night in Apr 2024
Response from rwhitney on 18 Apr 2024
Oh Madelaine,We absolutey your review. Such a pleasure to have you as our guest and thank you for leaving this very kind review. It would be our pleasure have you visit again.Cheers
This was my first time staying at James Bay Inn and I loved it! The staff treat you so well and are genuine. I love that the place has the artwork (reproductions) of Emily Carr's paintings on the wall which makes sense since the Inn is a few houses away from Emily Carr's residence. The Inn has an old world charm. The beds in the room were comfortable and I slept well.
Jasmine
Stayed 1 night in Apr 2024
Response from rwhitney on 16 Apr 2024
Happy Day to you Jasmine! We appreciate your kind words and would like to thank you for being our guest. It was a pleasure and we hope that you will visit us again soon.Cheers
Very nice staff. Large comfortable rooms. Great location. Excellent value. We will stay again
Kent
Stayed 1 night in Apr 2024
Response from rwhitney on 15 Apr 2024
Wow Dave, thank you for your kind words. We are so pleased to hear that you enjoyed your stay as much as we enjoyed having you as our guest. We hope to see you again soon. Cheers
6/10 Okay
Nanci
15 Apr 2024
Liked: Cleanliness
Room was cold and no way to adjust heat. No hair dryer in room. Remote control for tv needed batteries. Staff at chech in not pleasant.
Nanci
Stayed 1 night in Apr 2024
Response from rwhitney on 16 Apr 2024
Hi Nanci, we are sorry that things did not go as expected. On a side note, a quick visit to our very friendly front desk team would have solved all of your concerns. 1. Hair dryers are kept at the front desk and available upon request. This information is available on our website.2. Remote control was not the issue. The issue was that the previous guest placed a different device on the t.v. . A quick mention to the front desk, would have fixed it in a jiff.3. Portable heaters are available again at the front desk.In regards to checking in. You believed that your room was paid in advance. But in fact it was not. We showed you the screen to show that no payment was made, but you continued to insist that it was. In addition you questioned about the incidental deposit. Incidental deposits are standard across Canada and the U.S. It gives us great joy knowing that our staff member followed protocol and pre-authorized your stay and incidentals before checking you in. Thank you for choosing to stay at the James Bay Inn.
Quiet neighborhood, very walkable. Friendly, helpful staff. Only negative for me , bed very firm
Melinda
Stayed 1 night in Apr 2024
Response from rwhitney on 11 Apr 2024
Thank you so much for sharing your feedback. We will have a look at the bed that you had to see if there is anything we can do to help for next time. Have a wonderful rest of your spring season. Cheers
JBI is an older place with great character.
The building has settled over the years so the floors are not exactly level but it ads to the charm. Clean. Restaurant is good and the pub is active without being noisy. Great location!
Kirk
Stayed 1 night in Apr 2024
Response from rwhitney on 8 Apr 2024
Hi Kirk! We are pleased to hear that you enjoyed your visit as much as we enjoyed having you. We hope to have the pleasure again sometime. Cheers
Great price-value relationship. Affordable, parking included, very central but quiet location; very friendly staff, very clean...obviously, as mentioned hotel is old/dated/quirky, so rather different from modern hotels.
Diana
Stayed 1 night in Mar 2024
Response from rwhitney on 2 Apr 2024
We are so pleased to read that you enjoyed your stay while being our guest. Thank you for your kind words! Please cone back and visit us again. Cheers
Awesome hotel in the heart of James Bay. Historic building was super cool with nooks and crannies and lounging places on every floor. The floors were not totally level, which was charming. The bathroom shower was super small and not a great shower head. Loved having a fridge in the room. Visited with 3 small children and had a blast!!
Laura-Lee
Stayed 5 nights in Mar 2024
Response from rwhitney on 2 Apr 2024
Hi Laura-Lee! We really enjoyed having you and your three adorable children stay with us. Thank you for sharing your experience. Hopefully you all will come back again. Cheers
10/10 Excellent
Ross
2 Apr 2024
Liked: Property conditions & facilities
Lots of character
Ross
Stayed 1 night in Apr 2024
Response from rwhitney on 2 Apr 2024
Thank you so much Ross for being our guest. It was a pleasure and we hope to see you again. Have a wonderful spring season. Cheers
Absolutely in love with James Bay Inn - is now our go-to hotel when visiting Victoria. The staff are kind and personable, the hotel is exceptionally clean, Jas convenient and free parking and wifi, and walking distance to all major attractions. This is truly a gem!
vanja
Stayed 1 night in Mar 2024
Response from rwhitney on 28 Mar 2024
Hi vanja! Thank you so much for sharing so much for us. We appreciate the feedback and can't wait to see you again. Cheers
The location is great---near the Museum, the harbour, shopping, in a very historic part of Victoria. The hotel itself, its restaurant an oub are all warm throwbacks to an earlier era. The food in the pub and dining room is excellent. The staff are very accomodating.
Mary
Stayed 2 nights in Mar 2024
Response from rwhitney on 28 Mar 2024
Hi Mary! We are so pleased to hear that you enjoyed your stay as much as we enjoyed having you. Thank you for sharing your kind words. We hope to see you again. Cheers
Love this charming heritage Inn. The staff take such pride in their work and make you feel like family. They remembered us from a previous visit… it was delightful. We will be back.
Andrea
Stayed 1 night in Mar 2024
Response from rwhitney on 27 Mar 2024
Awe shucks Andrea, it is an absolute pleasure to have you as our guest. Thank you for sharing your kind words and we will see you next time. Cheers
10/10 Excellent
martin
27 Mar 2024
martin
Stayed 1 night in Mar 2024
Response from rwhitney on 16 Apr 2024
Thank you Martin for the 5 star review. Come back anytime. Cheers
8/10 Good
Clare
Travelled with partner
25 Mar 2024
Liked: Cleanliness, staff & service, amenities
It was clean, very convenient, and excellent staff support.
Clare
Stayed 2 nights in Mar 2024
Response from rwhitney on 25 Mar 2024
You were such an amazing guest Clare! Thank you so much for choosing to stay at the James Bay Inn. Enjoy the rest of your spring season. Cheers
Thank you Xinjing for being our guest. Have a wonderful spring season. Cheers
10/10 Excellent
Laura-Lee
Travelled with family, Travelled with family and small children
22 Mar 2024
Liked: Cleanliness, staff & service
Quaint hotel in the heart of James Bay. Historic building with character.
No elevator, steep stairs
Rooms are quirky and not totally level, but it adds to the charm
Wonderful staff
Laura-Lee
Stayed 1 night in Mar 2024
Response from rwhitney on 22 Mar 2024
Amazing review Laura-Lee! Thank you so much for being our guest. The pleasure was all ours, please c9mw back and visit. Cheers
This is the second time I’ve stayed here and I always feel welcome and like I’m visiting friends. Highly recommend JBI. It’s quirky and interesting and full of charm.
Lisa
Stayed 3 nights in Mar 2024
Response from rwhitney on 19 Mar 2024
Awe shucks Lisa, we love having you as our guest. You are family We can't wait to see you again. Cheers
Pleasure was all ours Stephen! Please come back again soon! Cheers
10/10 Excellent
Charmaine
16 Mar 2024
Really fantastic front desk staff
Charmaine
Stayed 2 nights in Mar 2024
Response from rwhitney on 16 Mar 2024
Thank you so much Charmaine! Please come back again soon.Cheers
4/10 Poor
Earl
13 Mar 2024
Earl
Stayed 1 night in Mar 2024
Response from rwhitney on 2 Apr 2024
Oh no Earl, 2 stars is not what we expect to earn. We would love it if you could share more details of where we went wrong so we can learn of areas where we can improve. Have a super April. Cheers
A real gem, part of a vanishing breed of affordable, character-full accommodations at a reasonable price. And you simply can’t beat the location!
David
Stayed 3 nights in Mar 2024
Response from rwhitney on 13 Mar 2024
Wow! Thank you so much for sharing your kind words David! We loved having you as our guest and hope you will come back again. Cheers
10/10 Excellent
Renee
Business traveller
12 Mar 2024
Staff were friendly. The room was extremely clean and the area was quiet. I got a great night sleep!
Renee
Stayed 1 night in Mar 2024
Response from rwhitney on 13 Mar 2024
Thank you Renee for being our guest and for sharing your experience. We hope to see you again soon. Cheers
8/10 Good
Susan
Travelled with partner
12 Mar 2024
Liked: Cleanliness, staff & service
Clean, comfortable, convenient. Room is small-ish for 2 people and warm, but good bed and both pub and restaurant are good choices.
Susan
Stayed 1 night in Mar 2024
Response from rwhitney on 12 Mar 2024
Happy day to you Susan and thank you for being such an amazing guest. It was a pleasure having you as our guest and we hope to see you again soon. Cheers