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Reviews of Island Travel Inn

2 out of 5
Island Travel Inn
1850 Douglas St, Victoria, BC

Reviews

6.0
Rating 10 - Excellent. 128 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 239 out of 1000 reviews" "
Rating 4 - Poor. 180 out of 1000 reviews" "
Rating 2 - Terrible. 192 out of 1000 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Regan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs to be overhauled. It’s an absolute dump.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 2 nights in Apr 2024

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

FANTAO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Got a hot, dirty room The manager replaced us a cleaner one
Stayed 1 night in Mar 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Basic accommodations near to Victoria Central. Good sized room but fairly dated and cleanliness a bit lacking. Staff friendly and helpful.
Stayed 2 nights in Apr 2024

8/10 Good

Devanjon

Stayed 3 nights in Mar 2024

2/10 Terrible

Chanci

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

JAVIER

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the staff very friendly and everything was great and pretty close to downtown
Stayed 2 nights in Mar 2024

8/10 Good

a.c.

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

axl

Disliked: Staff & service
The manager wouldnt let me check in and didnt refund full amount.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
all heaters were borken
Stayed 1 night in Mar 2024

6/10 Okay

Samantha

Travelled with family, Travelled with family and small children
It was convenient and walking distance to where i needed to go
Stayed 2 nights in Mar 2024

4/10 Poor

Raquel

Business traveller, Travelled with partner
Disliked: Amenities
Poor internet access and tv(channels) not properly working during our stay.Location wise is good.
Stayed 2 nights in Mar 2024

2/10 Terrible

Devam

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The commode in the toilet was moving. The shower knob was out of adjustment. The water was either super cold or super hot. Hot side of the knob threw cold water and the cold side threw hot. Missed getting my skin burn by seconds. Pathetic on cleanliness. Wifi wasn't working. Staff too was helpless because of poor management. They tried to help but were clueless. Worst experience till date.
Stayed 1 night in Mar 2024

8/10 Good

alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
there is a lot of sirens around this area. a lot of homeless hanging around. the hotel itself is quite nice though
Stayed 1 night in Mar 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, property conditions & facilities
Unfortunately extremely noisy, especially at night. Blanket and pillow covers had random blood spots.
Stayed 2 nights in Feb 2024

6/10 Okay

Joseph

Stayed 7 nights in Feb 2024

4/10 Poor

Luis

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Darby

Travelled with partner
Liked: Cleanliness, staff & service
Great value for money. Just what we were looking for in terms of location, value, and free parking!
Stayed 1 night in Feb 2024

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Waled

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Noele Lou

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Prasanna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
The room door did not have the standard inside lock to prevent someone from entering when you’re inside. The elevator allowed access to rooms directly from underground garage (unsafe). The facilities were not very clean. There was not top sheet on the bed, just a comforter. Given the level of cleanliness of the facilities, I was left to wonder if the duvet had been washed between lodgers. I would not stay here again.
Stayed 3 nights in Dec 2023

2/10 Terrible

Kali Maria

Stayed 3 nights in Dec 2023

2/10 Terrible

Brian

Stayed 1 night in Dec 2023

2/10 Terrible

Kali Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was treated worse than a prostitute in this hotel. I'm an absolutely clean, discreet, and good-natured person. But this hotel I've even stayed at before has a very poorly prepared team to deal with customers, a lot of lack of respect. I hope I never come back to this place again! I believe that everything we do should be with dedication, something that these people don't have for those who are paying for the room. Consideration and respect! They're terrible.!
Stayed 1 night in Dec 2023

2/10 Terrible

Noah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean, hair left in hair dryer, garbage in our can, mold in the shower, dust on majority of shelves, tv remotes didnt work, Vending machines took my money and didnt work, staff told us to bad when complaining about clenlyness
Stayed 1 night in Dec 2023

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s probably one of the worst place I been don’t ever go there
Stayed 4 nights in Nov 2023

6/10 Okay

Ryo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Since the price is cheap and maybe I need to accept it but there are are points that I didn’t like about this hotel. Cleaning for the bath was horrible. The drain for bath tub was covered with previous guest’s hair and it took long time to finish draining the water. The foot towel and bath towel were dirty and were torn also. The TV was old and there were many noises while watching it.
Stayed 1 night in Nov 2023

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

6/10 Okay

Nabin

Travelled with partner
Disliked: Cleanliness
Everythings is good except the cleanliness of the room. Staffs were friendly
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

6/10 Okay

anick

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stat if toi gave a low budget
Employes are helpfull and do their best, bed clean, needs lots of love
Stayed 3 nights in Oct 2023

6/10 Okay

Neil

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Condition & facilities are too old and noisy , dust around everywhere.
Stayed 1 night in Oct 2023

6/10 Okay

Judith

Travelled with partner
Disliked: Cleanliness, staff & service
Just needs a good scrubbing
Stayed 1 night in Oct 2023

6/10 Okay

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room was great but the bathroom was unclean and the tv didn’t work.
Stayed 2 nights in Oct 2023

2/10 Terrible

Sukhwinder KAUR

Stayed 1 night in Oct 2023

10/10 Excellent

Dilpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Loan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay 3 night we request to have more towels but they don’t give to us, next day we like to clean the room they don’t do it.at night we saw the rats running in us room. We never stay any bắt hotel like that. The room to not clean,everything so old.we not happy at all.
Stayed 3 nights in Sep 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Linton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the king beds. Price and the old school feel
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away, choose somewhere else
We pulled to 3 homeless people smoking crack just outside the driveway enterance. At 4 in the aftern. The desk clerk was npt friendly or welcoming at all. He gave off "I would rather be anywhere else but here " vibs. Parkeing was a open gatted underground parking area, not secure at all, into a room where both bed were noticeably sagged in the middle, bathroom shower full of mould and nasty stain behind the toilet. When I tried to turn on the fan/ac, the batteries were missing. We tried to find a different place to stay in town with no luck. When I went to the desk clerk for batteries the clerk stated the dont have AAA because most remotes use AA. Not a me problem. Eventually two where found in another remote and provided to me. Needless to say i got 2 hrs sleep sleeping sideways on the bed due to the sagging. Had a cool shower in a moldy bathroom and left ASAP. Positive note, I didn't get bit by bedbugs and the car was undamaged in the underground "secure" parking.
Moldy Shower
Moldy Shower
Lovely tub
Stayed 1 night in Sep 2023

8/10 Good

Karen

Travelled with family, Business traveller
Disliked: Property conditions & facilities
the place was dirty, gross bathroom, the room reeked of a flowery air spray took hours to air the room out and the internet did not work will not stay there again nor recommend anyone stay there
Stayed 1 night in Sep 2023

4/10 Poor

Allain J.R.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Jessica

Stayed 1 night in Sep 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt unsafe. Windows so dirty Bathtub moldy
Stayed 4 nights in Sep 2023

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities
My room was close but not right beside Douglas. Very busy street. Lots of emergency vehicles. City busses start early
Stayed 7 nights in Sep 2023

2/10 Terrible

gail

Stayed 3 nights in Sep 2023