Title: Capital CityCenter Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Capital CityCenter Hotel Travelers find a refreshing urban escape at this downtown hotel where they can cool off in the seasonal pool or savor fresh cuisine at Scallywags Eatery ## Photo gallery for Capital CityCenter Hotel ![Lobby sitting area - Capital CityCenter Hotel (Victoria)](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/f2938ca4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; American cuisine, pool views - Capital CityCenter Hotel (Victoria)](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/c432e28f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 Bedroom, Kitchenette | Living area | 32-inch flat-screen TV with digital channels, TV - Capital CityCenter Hotel (Victoria)](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/e4b2f76c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas - Capital CityCenter Hotel (Victoria)](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/ef9126bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 Bedroom, Kitchenette | Living room | 32-inch flat-screen TV with digital channels, TV - Capital CityCenter Hotel (Victoria)](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/6b7bb0d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Victoria Harbour, Capital CityCenter Hotel offers a convenient base with American dining at Scallywags Eatery. Guests can take advantage of the seasonal outdoor pool, enjoy meals on the sunny terrace, or visit the on-site cafe for a quick pick-me-up. ## Reviews 8.2 Very good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 King Bed, Kitchenette ![Fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/1f8d0a63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Kitchenette ### Highlights Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV Pillow-top bed Blackout curtains Premium bedding - 248 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds, Kitchenette ![Fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/1f8d0a63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, Kitchenette ### Highlights Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV Blackout curtains Pillow-top bed Premium bedding - City view - 300 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Suite, 1 Bedroom, Kitchenette ![Deluxe Suite, 1 Bedroom, Kitchenette | Living area | 32-inch flat-screen TV with digital channels, TV](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/8142f966.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Bedroom, Kitchenette ### Highlights Air conditioning Free cots/infant beds Kitchenette Fridge Flat-screen TV Pillow-top bed Separate bedroom Blackout curtains - 495 sq ft - 1 bedroom - Sleeps 6 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Studio Suite, Courtyard View, Courtyard Area ![Deluxe Studio Suite, Courtyard View, Courtyard Area | Private kitchenette | Fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/6a7975ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Courtyard View, Courtyard Area ### Highlights Air conditioning Free cots/infant beds Fridge Flat-screen TV Premium bedding Sofa bed Pillow-top bed Blackout curtains - 355 sq ft - Sleeps 5 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/0fb01acd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Shower/bath combination - 247 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave ![Standard Room, 1 King Bed, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/3d39473f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Refrigerator & Microwave ### Highlights Air conditioning Free cots/infant beds Fridge Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Ceiling fan - 248 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Standard Double Room, 2 Double Beds ![Standard Double Room, 2 Double Beds | Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/130000/126200/126163/a8ec4dff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Air conditioning Free cots/infant beds Fridge Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Shower/bath combination - 290 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/3800/3794/c775d487_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Victoria Regent Waterfront Hotel & Suites Downtown Victoria - Parking included - Free Wi-Fi - Business services - Laundry room 9.6 Exceptional 1,169 reviews £113 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Victoria-Hotels-Victoria-Regent-Waterfront-Hotel-Suites.h3794.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=4138&destination=Victoria&destType=MARKET&latLong=48.428421,-123.365646&searchId=7239a906-f9b4-4fcf-9ff9-23c4063408c9&top_cur=GBP) Ad ![Superior Room, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3010000/3007400/3007314/005457bf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Rialto Downtown Victoria - Pet-friendly - Free Wi-Fi - Restaurant - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVictoria-Hotels-Capital-CityCenter-Hotel.h126163.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVictoria-Hotels-Capital-CityCenter-Hotel.h126163.Hotel-Information) ## About the area Located in Downtown Victoria, a neighbourhood in Victoria, Capital CityCenter Hotel is in the entertainment district. Butchart Gardens is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Crystal Pool and Fitness Centre and Victoria Bug Zoo are also worth visiting. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with ecotours and skydiving. [Visit our Victoria travel guide](https://www.expedia.co.uk/Victoria.dx4138) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.43178%2C-123.36423&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BdrwWt14nny5KwEe2q1N6O9wR-U=) 1961 Douglas St, Victoria, BC, V8T4K7 ### What's nearby - ![Government Street featuring street scenes, a small town or village and a house](https://images.trvl-media.com/place/6253629/30fb57ed-e3df-4562-98e8-71eaf694ccd8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Government Street 1 min walk \- 0.1 miles - ![Victoria which includes a statue or sculpture and outdoor art](https://images.trvl-media.com/place/553248621562267871/bf4d8a90-1907-45f8-b4ac-e16e1db0285a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chinatown 4 min walk \- 0.3 miles - ![Victoria_SaveOnFoodsMemorialCentre_6129145-5](https://images.trvl-media.com/place/6129145/5b357735-aa8e-4a1d-af54-50e6ca449590.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Save-On-Foods Memorial Centre 4 min walk \- 0.3 miles - ![Lower Johnson Street](https://images.trvl-media.com/place/553248634345958937/82e87a82-1b81-4071-a091-be4e6967ca69.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lower Johnson Street 6 min walk \- 0.4 miles - The McPherson Playhouse 6 min walk \- 0.4 miles ### Getting around - Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) 5 min drive ### Restaurants - Phillips Brewing Co Ltd 3 min walk - Rabbit Rabbit 3 min walk - Castello Coffee 3 min walk - Toratiki 6 min walk - Golden City Restaurant 4 min walk ## About this property ### Capital CityCenter Hotel Hotel near Victoria Harbour Near Victoria Clipper Ferry Terminal, Capital CityCenter Hotel provides a poolside bar, a terrace and a coffee shop/cafe. The on-site American cuisine restaurant, Scallywags Eatery, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. Additional perks include: - A seasonal outdoor pool, along with pool umbrellas - Free self-parking - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, a computer station and concierge services - Guest reviews speak well of the overall condition Room features All 94 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi. Extra conveniences in all rooms include: - Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - 32-inch flat-screen TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Interior](https://images.trvl-media.com/lodging/62000000/61510000/61505200/61505161/a2e85b0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uptown Oasis-Spacious 2 BR Suite outside of Downtown but Close to So Much Saanich West - Kitchen - Washing machine - Dryer - Outdoor space [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=61505161&PinnedHotelID=61505161&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, fireplace, DVD player, music library](https://images.trvl-media.com/lodging/34000000/33730000/33728500/33728469/ac04fb4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious Splendour-Panoramic Views from 12th Floor Luxury Condo, AC, Pool and Parking Downtown Victoria - 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Hot tub - Kitchen - Washing machine - Dryer 10 Exceptional 19 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=92345630&PinnedHotelID=92345630&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=126163&PinnedHotelID=126163&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=126163,61505161,33728469,65301382,116765213) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: CAD 6 to 15 for adults and CAD 6 to 15 for children - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Scallywags Eatery - Splash Lounge ### Things to do - Outdoor pool ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 4 floors - Built in 1961 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium digital channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 19 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 15, per pet, per day, plus a deposit of CAD 100.00 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 10 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.00 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately CAD 6 to 15 for adults and CAD 6 to 15 for children - Pet deposit: CAD 100.00 per stay - Pet fee: CAD 15 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: CAD 15.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to September Only registered guests are allowed in the guestrooms ### Property is also known as Capital CityCenter Capital CityCenter Hotel Capital CityCenter Hotel Victoria Capital CityCenter Victoria Capital CityCenter Hotel Hotel Capital CityCenter Hotel Victoria Capital CityCenter Hotel Hotel Victoria ## Frequently asked questions ### Does Capital CityCenter Hotel have a pool? ### Is Capital CityCenter Hotel pet-friendly? ### How much is parking at Capital CityCenter Hotel? ### What time is check-in at Capital CityCenter Hotel? ### What time is check-out at Capital CityCenter Hotel? ### Does Capital CityCenter Hotel provide a shuttle to the airport? ### Where is Capital CityCenter Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Capital CityCenter Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 328 8 - Good 474 6 - Okay 127 4 - Poor 53 2 - Terrible 18 ## Reviews ### 8/10 Good #### Edward 6 Aug 2020 Liked: Cleanliness, staff & service, room comfort #### Good value for money Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown. ##### Edward Stayed 3 nights in Aug 2020 ### 10/10 Excellent #### Verified traveller 22 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it was very quiet at the hotel. Staff friendly. Very close to everything I needed. ##### Verified traveller Stayed 7 nights in Mar 2020 ### 8/10 Good #### Verified traveller 19 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good stay with a parking spot ! Also closer to many attractions in victoria ! ##### Verified traveller Stayed 1 night in Mar 2020 ### 6/10 Okay #### Verified traveller 17 Mar 2020 Liked: Staff & service Room was a bit smoky and the overall condition of things was pretty run down. ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### kc, vancouver 17 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, quiet and spacious room. The bed was clean and comfy ##### kc Stayed 1 night in Mar 2020 ### 6/10 Okay #### Verified traveller 16 Mar 2020 Liked: Cleanliness I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared ##### Verified traveller Stayed 2 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 14 Mar 2020 Liked: Cleanliness Excellwnt value for location. Batheoom has a batural flow vent which means,cold outsode, cold inside bsthroom. Very very very good value for Vicotora ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 9 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities Good value for money and excellent location.clise to downtown and events at the Save On Foods Centre. ##### Verified traveller Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Kay, Toronto 6 Mar 2020 Liked: Staff & service Disliked: Cleanliness, amenities The property was outdated and the room wasn't clean. Overall i'd give this motel a 2 star but again it is a motel so lower your expectations. The man at check in was very nice and friendly making it a pleasnt check in experience. The area is probably better in peak season, I was told to be mindful of my car and belongings and to beware or certain areas due to lots of homeless and drug addicts, that made me very uneasy. I only stayed for 1 night and thats all I would recommend especially if you're travelling alone. Might be a better option for peak summer months when there are lots of tourists and other people around. ##### Kay Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 4 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The service was very bad. Actually there was almost no device or help available at all. Receptionist at check in was incredibly rude, no help with bags, no room service or wifi (is there any hotel that doesn’t have wifi now?!). I expected waaaaaay more for the price I paid. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Shane 2 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Upgraded our room and had amazing service. Will definitely return and reccomend this hotel. ##### Shane Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 29 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice staff, clean rooms, but paper-thin walls Nice staff. Centrally located with clean rooms. The shower temperature was not well regulated (from scalding to cold) at 6 am. The walls were paper thin! Our neighbour was chatting in a moderate tone until 2 am, and we could hear their entire conversation (while trying to sleep). Not sure I will stay again if I have a work engagement in the morning. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Victoria 28 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend! Comfy bed!! Nice staff, quiet rooms! ##### Victoria Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 27 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was nice and clean, the only minor issue was that the heater made quite a bit of noise ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Taona 27 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Very nice and affordable! Best omette ever at the onsite restaurant ##### Taona Stayed 2 nights in Feb 2020 ### 8/10 Good #### Cynthia 25 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Nice room but uncomfortable bed We like the room for the space but unfortunately the bed was super uncomfortable which is unusual for this hotel given it was one of their best rooms. ##### Cynthia Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 25 Feb 2020 Liked: Cleanliness, staff & service Priced well, stayed 5 days. Staff helpful, parking is decent, wifi works well. Beds comfortable ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Verified traveller 22 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is walking distance to downtown, there is free parking across the street, good bed, the heater is hard to control , with a set point of 70 the room still over heated to what felt like 80 and it did run most of the night until I turned it of. Overall good for the price , but there were numerous large dogs in the hallways, so if you have allergies I would not stay here. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Coffee in the room is very good. The air-conditioner is a little bit too noisy. ##### Verified traveller Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 21 Feb 2020 Disliked: Staff & service, amenities, property conditions & facilities Not the best hotel. Good for the price but bed was very uncomfortable. Will not go back. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Debbiegal, Comox 21 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk staff are always friendly and accomadating. The restaurant and pub are always good and the service is fast and friendly. ##### Debbiegal Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a clean, centrally located hotel but they requite a $200 deposit which is not stated when booking. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 20 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really liked this hotel. I had a car and they had free parking across the street in a small parking lot which was a huge bonus. I’ve stayed closer to downtown before and paid a lot for parking. The room was clean and spacious. When I had a problem with the phone not working the fixed it straight away. The staff very friendly. The bar was super friendly and the lady who worked there plus the locals who also visit made me very welcome as I was traveling alone. The menu in the restaurant for breakfast was great and again the staff were super helpful and friendly. I would stay here if I were to visit Victoria again. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 10/10 Excellent #### Karen 18 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, clean newly renovated room for a great price ##### Karen Stayed 2 nights in Feb 2020 ### 4/10 Poor #### kate 17 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Not a good time this time Was in cor a surgwry from out of town and needed a room that was easily accessible. It was a great room but my family and I wanted a tub as opposed to a wheelchair shower (which was lovely to be sure). Was however moved to a room that had a dirty, very yellow tub in it. There was very poor access to outlets, and when I moved the bedside table a little to get to one, there was a used tampon applicator and other disgusting items there. Worse was that it was so far from the elevator or exit that O could.not get out. I got faint and had to be assisted back. There was no wheelchair or even a luggage trolly so had to be pulled back on trash bags. Luckily they were at least clean. This led to having to stay another night as I could not .ake it out the door. I loved my previous stays but don't see myself doing it again, though some of your staff are very good. ##### kate Stayed 2 nights in Jan 2020 ---