Ventas de Alcolea Holidays from £188

Awesome room and staff

Wry friendly receptionist ,quite and big room but very poor room services and old shower

The apartment itself was great, very neat and clean and modern which we liked. The area is great as well. We stayed for 2 weeks and have to say we expected higher level of service. There was no cleaning half way through which was suprising and we had issues with toaster that did not work and missing a duvet and that took 3 days to sort out with contact daily. Lastly, they wrote us 48hour before arrival which was great to sort out deposit and taxi pick up at airport but they did not bother sending us the check in information with codes etc so we had to call them when thentaci dropped us as there is no reception. So overall we were not impressed with the service but apartment facilities were great.

The property itself isn’t bad considering is a very old building, everything was clean and we liked that, however the musty smell coming out from the kitchen’s faucet was really bad!! Contaminated the whole apartment plus the humidity is not a good match, the a/c (split) it doesn’t help at all, I think it needs a new filter or at least some repair because after we turned on I started sneezing like crazy… Overall is not that bad if you planned stay for a day (like we did) but for longer than that I’m not sure if you gonna enjoy your stay, without mention there’s not elevator and the stairs are really dark. Good thing you have a very close parking spot just crossing the street at the arenas hotel and the view from the balcony to the beach is really nice we loved that