Venere Castle

As soon as you walk in you step back into the 80s. This place needs a facelift and everything else included ASAP. The rooms are ok, the beds are hard! Cold tile flooring everywhere. The ALL INCLUSIVE is the biggest rip off EVER! The food is complete garbage and they only serve pasta and fish so if you don’t eat that you are screwed. If you want something to drink you have to walk from where you are eating and grabbing food to across the hotels lobby and to the bar. The only alcoholic drinks are some cheap wines they have. There are no towels at the pool. Theres a train that takes you to a beautiful beach and honestly that was the only thing making us happy until it broke down and we had to walk back with our 3 yr old twins. The staff at the buffet will watch you like hawks and correct you if you do something they dont approve of. Sicilians are just a whole different breed, I swear. Almost no one here at the hotel speaks English.

Great

The hotel has a great location, but bad management. The place is wrecked, everything is rusted and VERY old. The double beds are actually 2 single mattresses, so if you are a couple prepare to fall between the gap. There is no Wi-Fi in rooms or anywhere near them. You have to go to reception, and it's limited even at hours with no one around. Took me 15 mins each time to download emails. The staff are all really unfriendly/not helpful even if you speak Italian. You can't pay with cash but you have to top-up your room code to use in the facilities and it's NOT REFUNDABLE!!! Because there's in no place to eat in a 6km radius they charge you 15 euro for lunch or dinner and It's horrible.