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A bit expensive parking (130 SEK) considering the price of the room is already expensive. Pillows were too big for allowing comfortably.
Verified traveller
Stayed 1 night in Oct 2021
Response from Zandra, the reception on 16 Oct 2021
Dear guest, big thank you for your review. We will take your comments in consideration as it will help us improve ourself in the future. Hopefully we will see you soon. Warmly welcome.
Hej! Du verkar ha haft en riktigt härlig vistelse hos oss. Stort tack för att du tog dig tiden att betygsätta den, det betyder mycket för oss :) Varmt välkommen åter!
A warm friendly welcome during a difficult time for all.
Professional and personal.
R
Stayed 1 night in Dec 2020
Response from Zandra Wennberg, receptionen on 7 Dec 2020
Dear R, thank you so much for such a delight and friendly feed back. Even due to the circumstanses you seem to have had a nice stay. You are always warmly welcome back. Stay safe!
Response from Zandra Wennberg, receptionen on 3 Aug 2020
Hej Philip!
Vad härligt att du har fått en sån fin upplevelse hos oss. Tack för att du valde att bo hos oss och tog dig tid att ge oss en utvärdering. Det uppskattar vi högt. Ha en underbar dag och hjärtligt välkommen åter.
Mycket trevligt hotell. Trevlig personal som också välkomnade hundar till hotellet.
Thomas Bjorn
Stayed 2 nights in Jul 2020
Response from Zandra Wennberg, receptionen on 3 Aug 2020
Hej Thomas!
Tack för att du valde att bo hos oss och tog dig tid att ge oss en utvärdering. Det uppskattar vi högt. Vi tycker om hundar och det är roligt att höra att hundar samt deras ägare gillar det också. Ha en underbar dag och hjärtligt välkommen åter.
There was limited access for disabled persons - I use a walker and when we wanted to use the pool area there were a lot of stairs. My husband helped me down the stairs to the pool. The pool was very small and 5 feet deep.i feel that pool is very unsafe due to depth and is limited to only those who can swim. There was also NOTHING there to help someone if they ran into difficult when swimming.
The parking is very limited and expensive. The front staff would try and pass you off until you asked to speak with the manager. We travel a lot and would not recommend this hotel to friends.
The breakfast was excellent.
Response from Maria Ege, Front desk on 25 Aug 2018
Hi Jonathan! Thank you for your feedback! That means a lot to us in our work to improve us!
Best regards,
6/10 Okay
Urban
22 Jun 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
Need an upgrade.
The bed is small and I doubt that the sheets are in cotton. The shower is also very small.
Urban
Stayed 1 night in Jun 2018
Response from Maria Ege, Receptionen on 25 Jun 2018
Hi Urban! Thank you for your feedback! It is important for us in our efforts to continually improve us! I would like to mention that in the spring we renovated some of our rooms. We hope to renovate some more during the spring of 2019, but since we have 101 rooms we can not renovate all at the same time.
Best regards,
We had a very enjoyable one day stay in the hotel. The staff was extremely nice and helpful in all respects. The hotel is very well located to all amenities. Good quality breakfast was provided. Coffee and biscuits were available all day long at the lobby.
Jorge
Stayed 1 night in Jul 2017
Hello Jorge! Thank you for your feedback! I´m glad that you enjoyed your stay! We are hoping to see you here again soon! Best regards, Maria Ege, Front desk
Sängen var bra, badrummet utmärkt men, från dörren och in i rummet var väldigt smalt. Satt man sedan vid bordet så krockade man med den som kom ut från badrummet.
Bra läge i Västervik, nära till allt, vi spelade golf, vandrade ute på Gränsö naturreservat, mkt vackert.
Det bästa var ändå Gustavas bar, fantastisk mat av en fantastisk kock och fantastisk serveringspersonal, en familjär stämning.