Vartuli Preserve

I asked to skip House keeping one day and they skipped the entire 3 day stay instead. I called and asked, they said they would send someone but it didn’t happen. Air con in rooms sounds like a freight train is coming through. Walks are thin, could hear someone’s TV blaring in another room. Food is mediocre. Rooms are cool, pool is a nice amenity but it’s not an earth shattering experience. Front desk staff was helpful with a few requests I made. Served its purpose.

The walls are paper thin, we heard every door slam shut, people in the hallways, very hard time sleeping. Housekeeping came at 9:30 am, I answered the door and the lady saw that i was half asleep and kind of walked away. Security knocked on our door to let us know if we didn’t want to be bothered, have the sign up of do not disturb. I was confused because we literally checked in the night before and didn’t expect housekeeping to come already. I also did not say one word to the housekeeping lady or caused an issue so i don’t get why security had to come and say something. We also got charged for the parking garage that we DID NOT use because it was full. We explained it at check out and they still charged us THEIR price versus the other parking garage even though the other parking garage was cheaper. We will not be staying here ever again.

Front desk clerk was very rude