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Reviews of Robson Suites

2.5 out of 5
Robson Suites
777 Bidwell Street, Vancouver, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 231 reviews" "
Rating 8 - Good. 91 out of 231 reviews" "
Rating 6 - Okay. 17 out of 231 reviews" "
Rating 4 - Poor. 3 out of 231 reviews" "
Rating 2 - Terrible. 1 out of 231 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

RPL, Surrey, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the area.
The hotel is very quiet but still close enough to the hustle and bustle of downtown Vancouver. The Safeway, CIBC, liquor store and dining choices were around the corner and across the street. Would have loved to stay again but, unfortunately, is becoming rental suites in 2018.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Robson Suites
Great place to stay for the price
Stayed 1 night in Dec 2017

10/10 Excellent

Steve, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Good location. Suites comfortable. Sorry to hear it is closing in the new year.
Stayed 6 nights in Dec 2017

10/10 Excellent

Bradyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great location near both the shopping and restaurant areas but also super close to Stanley Park for activities. Great front desk staff.
Stayed 2 nights in Dec 2017

10/10 Excellent

jy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean sunny spacious comfortable
Booked 2 nights and stayed for 4. Right near Stanley park. Shuttle or 8 min walk to centre of city. Up to date and comfortable. Great staff. Secure. Truly recommend
Stayed 2 nights in Nov 2017

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robsons Sweets
Staff was gret and apartment was very comfortable and spacious.
Stayed 4 nights in Nov 2017

2/10 Terrible

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
VERY disappointed
Choose this specific location because it had an 8.9 out of 10 rating. I would be very generous to give it a 3. Couch appeared to be picked up off the street.........lumpy, old, dirty. Kitchen dishes were dirty. Bed was only a double. Getting in and out of hotel was like in/ out of a prison.......lock after lock after lock after lock.
Stayed 3 nights in Nov 2017

10/10 Excellent

Ashley, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, wonderful stay
I booked this hotel several months in advance and didn't think much about what the weather would be like for traveling to the coast. The day of we called to make sure everything would be ok for a later check in as the highways weren't the best and a normal 4 hour drive was likely to be more like 7. The staff member we spoke to was wonderful, helpful and friendly. She put us completely at ease and gave us all the details we would need for check in right then to make it smoother. We arrived and the staff member at the desk was again great, friendly and helpful. The room was prefect, more then I had expected. Clean and had everything we needed. Location was amazing. And the downtown shuttle was prefect. 5 minute ride to the convention center and a 20 minute bus back, can't beat that. Through out our staff where always welcoming. Makes you feel at home. Thank you all. The only thing we are disappointed is finding out that the hotel will become an apartment as of next year and we can't stay there for our next trip to Vancouver.
Stayed 4 nights in Nov 2017

8/10 Good

Tat Kow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location at Robson suites
This is my second time stayed at Robson suites. It is not a fancy hotel and is old (They are doing renovation now). The service was good, the employee were very friendly, specially the lady called Reiko working at front desk, she was very helpful. The hotel included kitchen, washer and dryer, I felt like being at home. It's located in central of Vancouver, very closed to Stanley park, Canada place, Gas town.... Also, the hotel provided shuttle bus to China town, sky train station....... I would definitely stay here again.
Stayed 6 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, reasonable price, spacious, clean and very pleasant staff.
Stayed 4 nights in Nov 2017

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
I came to Vancouver to attend a conference and I chose to stay at the Robson Suites instead of the Westin where the conference was being held to save a little money. It was a very comfortable and convenient hotel with excellent customer service. It was convenient to everything I needed - grocery stores, restaurants, Stanley Park. My colleague stayed at another hotel on the other end of Denman St and said he would definitely stay at Robson Suites next time because of the convenience and free parking.
Stayed 4 nights in Nov 2017

10/10 Excellent

J, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great food, and free parking!
I had my work week in the interior of BC and had only 24 hours to enjoy Vancouver before my flight home. This hotel was perfect for me. Great price, fully suited, free secured parking, and laundry. The area where this hotel is has amazing Korean and Japanese food within a few steps away from the hotel. McDonalds below is convenient for a coffee or a quick breakfast. Many bike rentals nearby to make a biked circle of Stanley Park not only enjoyable, but very convenient and quick. The room was quite spacious, staff very friendly and professional but the hotel decor seems dated. I didn't mind but I can see why many others might not enjoy this hotel. I was able to do my laundry before my flight home which was a huge plus. The only drawback and not because of the hotel is that there are a lot of street bums around Vancouver, and many by the McDonalds below. I would recommend this hotel but not sure I would have my infant there for that reason.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent place to stay that was very convenient
Stayed 1 night in Aug 2017

10/10 Excellent

misssable, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home away from home
Spacious, quiet, efficient front desk help with any questions, all suite amenities around the corner for bus stops and excellent restaurants. There is a free outgoing shuttle that can be booked on the day of to a downtown location.
Stayed 4 nights in Oct 2017

8/10 Good

Rick B, Chilliwack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforts of home downtown
Everything we needed in a comfortable suite. May not stay in a larger hotel again with a wonderful suite like this. plenty of space, a kitchen and a comfy bedroom, I slept like a log the two nights we stayed.
Stayed 2 nights in Oct 2017

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a reasonable price
I was expecting a typical hotel room, and was pleasantly surprised with a full suite! Lots of good restaurants in area, in particular Banana Leaf.
Stayed 1 night in Oct 2017

8/10 Good

Louise, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay. It was close to everything without being in the middle of the city. It had a kitchen which allowed us to eat in if was wanted to. It was roomy & very clean.
Stayed 1 night in Sep 2017

10/10 Excellent

Silvia, 2009 corniche Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very confortable
It is very confortable, nice and the staff is very friendly
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort place
Clean, wide, good place to access downtown, parking
Stayed 1 night in Oct 2017

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The location was great. You can walk or rent a bicycle and get to Stanley park or Yale town. The room was spacious and clean. Two big negatives..air conditioning window unit blows in one area, the love seat. You freeze or bake in the room. The love seat is way too small, there is enough room to put in a couch.
Stayed 3 nights in Sep 2017

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

6/10 Okay

Theo, San Diego

Liked: Cleanliness, room comfort
Decent value for the location, with minor issues
Huge suite with kitchen in great West End location walking distance from Stanley Park. Clean and comfortable and quiet. However there is no reserved spot to temporarily park before obtaining the garage remote control; the front desk is not staffed 24/7; the toilet ran on and on.
Stayed 1 night in Sep 2017

10/10 Excellent

Steph, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with extras
Loved the space, walking distance to the thick of things in Vancouver, Stanley park, shopping, tourist attractions, food establishments - lovely
Stayed 1 night in Aug 2017

10/10 Excellent

michelle , abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely space and nice location!
We recently stayed and really liked the suite. It was well sized and felt like an apartments it was great! The location also was nice being a little quieter then staying on Granville like we normally do which we really enjoyed. Would stay here again and bring the kids. The size and how equipped the kitchen is would be perfect fro a full family stay.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for restaurants and shopping.
Overall very good, I wished we had more time in Vancouver. Definitely will try to stay here if we are planning to visit Vancouver.
Stayed 1 night in Aug 2017

10/10 Excellent

Todd, Surrey BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location for everything...kitchen is full stocked, I was able to cook a meal and entertain a few friends...I have already prebooked my stay in 2018..😊
Stayed 2 nights in Aug 2017

10/10 Excellent

Sheilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Robson Suites very much , the location was great, the rooms were comfortable , spacious , and clean , free parking was another great bonus! The staff was very friendly and helpful. We would definitely stay there again!
Stayed 2 nights in Aug 2017

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - Lovely acccomodation!
Excellent stay very helpful staff and great location. Very spacious. Air conditioner was noisy.
Stayed 2 nights in Jul 2017

8/10 Good

Kit, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, responsible staff.
The accommodations themselves are highly functional but not lavish. There is plenty of room, kitchen is well equipped, shower worked well, likewise A/C. The TV didn't work well, and the staff tried earnestly but vainly to fix it during the nine days of our stay. As a result, the management adjusted our final bill satisfactorily. The real asset of the Robson Suites is the location, within 5 minutes of a Safeway, an excellent bakery, a liquor store, a host of eateries, and, if necessary, pharmacy and clinic. To enter the amazing Stanley Park is a walk of 15 minutes or so. The beach at English Bay is a similar distance. Public transportation is easily accessible. Despite a McDonald's a couple of doors down, which attracts vagrants, the premises were quiet and peaceful. It was a nice place to be. We would stay there again if we're able to return to Vancouver.
Stayed 8 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We had a great stay here. Robson Suites is in a great location. Many attractions are in walking distance and there are restaurants everywhere! The staff is friendly and the room was very comfortable. I loved having the washer/dryer in the room! The free parking was definitely a plus!!!
Stayed 3 nights in Jun 2017

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice amenities. Not fancy.
It was comfortable and nice. There was a usable kitchen and washer/dryer. It wasn't the nice or fanciest place but I'd rather I have a place that I can cook, keep food/drinks the fridge and spread out a bit. It was so close to Stanley park. The location was great.
Stayed 3 nights in Jun 2017

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robson Suites Is Great!
Coco was so helpful. Loved the secure parking garage and our room 307 had a sunroom. Safeway across Robson and lots of restaurants. Walking distance to Stanley Park. 24 hour McDonald's next door.
Stayed 1 night in Jun 2017

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
I really liked the location of the hotel and the rooms were good. For the money and area it was actually really good and I would stay there again.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 2 nights in Jun 2017

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No kids for the weekend!
The hotel is well located in what seemed to be a safe neighborhood. The staff was friendly. The rooms were clean, and in good condition. The rooms are plain but comfortable. We enjoyed the "sun deck" patio thing. We also enjoyed being able to cook our breakfasts in to start the day at a leisurely pace. The kitchen was surprisingly well stocked. We loved being so close to Stanley Park. There are a handful of good restaurant nearby (shout out to the Blind Sparrow and Ritual). We will certainly stay here again!
Stayed 3 nights in May 2017

8/10 Good

Valerielloyd, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
Very enjoyable stay Excellent location Good value

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place in Lively Neighborhood
Great location near Stanley Park. Lively neighborhood. Comfortable apartment with a very friendly and helpful staff. Bedroom was small and awkward with no TV. Balcony could not be used. Bathtub was nice with a good shower. Some furnishings seemed old.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely west end space
Robson suites were in an amazing area! You can walk anywhere if you enjoy walking. Free shuttle during regular hours to anywhere downtown, tip the driver, they are great! Grocery shopping steps away! Comfortable suites, not luxurious but generally have everything you need. Clean, with washer and dryer! Excellent staff.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like apartment than hotel
This quaint little hotel is like staying in an apartment for a hotel price. It doesn't have a pool, fitness center or restaurant but each suite has a full kitchen and washer and dryer. We stayed for one night but it would be great for an extended stay. The location is around the corner from Robson Street, which is the center of shopping, restaurants and entertainment in Vancouver. There are hundreds of small, ethnic locally owned restaurants in this residential neighborhood. A grocery store is across the street and a McDonald's next door. It is less than a mile to Stanley Park. The desk clerk, Kirin, helped us tremendously. We had a great stay.

6/10 Okay

Mrs. Lee, edmonton

Liked: Cleanliness, staff & service, room comfort
Convenient downtown suite
Good location, close to lots of eateries and safeway. However, there are many homeless gathered around Macdonald which is right next to suite. Need to take extra care when you get back late, especially there's no staff on duty after 11pm. Room is spacious and clean. Staff are helpful. Free parking is attractive.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Vancouver West
Hotel is clean, nice location, and free parking. Staffing are nice and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to shopping and sightseeing. Only complaint was lack of variety on television.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to lots of shopping and food. Next to a McDonald's, saw a few homeless people next to the hotel. Safe gated parking.

10/10 Excellent

Sarah, New Westminster, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet suites
Clean and simple suites have everything you need. Quiet. Comfortable bed. Friendly and helpful staff. Excellent location. Secure parking included. Suite was too warm when we arrived and a/c was on. We turned off heat and a/c and opened a window and it cooled down. Otherwise, no issues and would stay again.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robson Suites
We had a two night stay in room 404, a one bedroom corner unit on the top floor. The unit was very clean and well stocked with everything we needed for our stay. The location was excellent for our needs; near the Stanley Park end of Robson and within walking distance of the waterfront parks. The area has numerous restaurants. If you decide to eat in, groceries are available at Whole Foods Market and Safeway. Both markets are within one block. The staff was very friendly and helpful in recommending restaurants. Free parking was a real plus for us. We parked the car and didn't use it at all during our stay.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location to all activity hubs,
great value

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay, room was very spacious

8/10 Good

jane

Liked: Cleanliness, staff & service, room comfort