All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Limited parking. When we needed towels we have to go to the front desk for they don’t have employees in the afternoon after 5pm. The A/C is so loud you can’t sleep.
Mariarocelis
Stayed 1 night in May 2024
Response from Sam on 21 May 2024
Hello Mariarocelis,Thank you for your inputs. We will look into it and make sure no one else faces the same problem. Looking forward to hosting you again.SamFront DeskDays Inn Surrey
Hello Terri,Thank you for your honest reviews. Your feedback helps us improve. Looking forward to hosting you again soon.SamFront DeskDays Inn Surrey
8/10 Good
Ramandeep
8 May 2024
Disliked: Property conditions & facilities
Ramandeep
Stayed 1 night in May 2024
Response from Sam on 14 May 2024
Hello Ramandeep,Thank you for your honest reviews. Your feedback helps us improve. Looking forward to hosting you again soon.SamFront DeskDays Inn Surrey
Hey Marte,Thanks you so much for your honest feedback. Looking forward to hosting you again.ThanksSamFront DeskDays Inn Surrey
6/10 Okay
Karandeep
1 May 2024
Liked: Cleanliness, staff & service
It was conjusted i mean there washroom were half size and room was very small
Karandeep
Stayed 1 night in Apr 2024
Response from Sam on 2 May 2024
Hello Karandeep,Thank you for your honest review. We will do our best to sort out this problem, your feedback helps us improve. Looking forward to hosting you again.SamDays Inn Surrey
Hello Leaha,We are sorry that the hotel was not up to your standards. Your valuable feedback helps us improve. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey
Hello Jose,Thank you so much for your honest review. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey
6/10 Okay
Terry
Travelled with partner
23 Apr 2024
Liked: Staff & service
Too expensive for the area. If the nghtly rate was $100 or less I would have rated a bit higher. I would expect bed sheets to be clean but they were stained and from how crinkled the sheets were they looked like they were not changed from the previous persons stay. The sink was stained making it look dirty. Shower and tub clean and bright.
Terry
Stayed 1 night in Apr 2024
Response from Sam on 30 Apr 2024
Hello Terry,We are sorry that the hotel was not up to your standards. Your valuable feedback helps us improve. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey
Zero customer service at checkin. The gentleman was borderline rude in how he spoke with me. No effort to present a welcoming atmosphere. Other staff were also not engaging or asking if we need anything.
Michael
Stayed 2 nights in Apr 2024
Response from Sam on 22 Apr 2024
Hello Michael,We are extremely sorry, that you felt uncomfortable during the check-in procedure. We will look into the matter and ensure, that this never happens again.SamDays Inn Surrey
10/10 Excellent
Jeanette
18 Apr 2024
Liked: Cleanliness, staff & service
Check in went well.
Jeanette
Stayed 1 night in Apr 2024
Response from Sam on 22 Apr 2024
Hey Jeanette,Thank you so much for your honest review. Looking forward to hosting you again.SamDays Inn Surrey
Hello Satwinder,Please let us know what went wrong during your stay. so that we can improve, and the same problem does not occur to other guests.SamDays Inn Surrey
Hello Jody,Thank you for staying in our property.Your reviews helps us to improve on areas where attention is needed.We would like to see our guests are comfortable.We will take steps to improve our services.Have a good day.
My two friends stay there for 2 nights i was going to meet there and receptionist said that if u stay here more than 30 minutes u have to pay extra money 😳
Rajdeep singh
Stayed 1 night in Mar 2024
Response from Sam on 21 Mar 2024
Dear Rajdeep,The booking is initially under Ms.Gangtora. My heartiest condolences for the inconvenience caused. Unfortunately as per hotel policy we only allow guests to visit during the day hours. We look forward to hosting you again.SamFront DeskDays Inn Surrey
Thank you Shaileshkumar for your feedback. We look forward to welcome you again.
8/10 Good
Jay
Business traveller
12 Mar 2024
Liked: Cleanliness, staff & service
The furnitures looked old
Jay
Stayed 1 night in Mar 2024
Response from Sam on 17 Mar 2024
Hello Jay,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays
8/10 Good
Tar
9 Mar 2024
Tar
Stayed 1 night in Mar 2024
Response from Front Desk team on 31 Mar 2024
Hello Tar,Would like to thank you for choosing Days Inn Surrey.Appreciate your feedback and would like like see you again in our property.Have a wonderful day.
Hello Ernie,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays
6/10 Okay
Parminder
6 Mar 2024
Parminder
Stayed 1 night in Mar 2024
Response from Sam on 17 Mar 2024
Hello Parminder,Thank you so much for your honest review. Please let us know how we can improve your experience. Looking forward to hosting you again.Sam Front DeskDays Inn Surrey
6/10 Okay
Mario
Travelled with family, Travelled with partner
27 Feb 2024
Liked: Cleanliness, staff & service, amenities
They give you an excellent breakfast with lots of choices.
Mario
Stayed 1 night in Feb 2024
Response from Paul on 28 Feb 2024
Thank you Mario for your feedback. We are glad you liked the breakfast spread. We are constantly taking feedback from our guests and working to update our services. Thank you again and we look forward to welcome you again whenever you are in Surrey.
Hello Harit, Thank you for the feedback. Your feedback is noted and being discussed with the team. I would be glad to speak with you and discuss the matter whenever it is convenient to you and resolve your concern.
Hello Navjot, Thank you for your feedback. We are committed to providing our customers with a great experience. It appears we fell short this time. Our team did inform you about the limited housekeeping being available after hours and additional person fees and upgraded room type at check in. I would be glad to speak with you and discuss your concern when it is convenient to you.
8/10 Good
Melissa
24 Feb 2024
Liked: Cleanliness
Melissa
Response from Sam on 3 Mar 2024
Hello Melissa,Thank you so much for your review. We look forward to hosting you again.
It is a descent accommodation for staying in very good location in Vancouver.”
“Great location, helpful friendly staff, lovely room, reasonable prices even in busy season.”
“Wonderful place to stay!”
Rajveer
Stayed 3 nights in Dec 2023
Response from Sam on 17 Mar 2024
Hello Rajveer,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays