Exterior
Check availability

Reviews of Days Inn by Wyndham Surrey

2 out of 5
Days Inn by Wyndham Surrey
13373 King George Blvd, Surrey, BC

Reviews

7.0

Good

Rating 10 - Excellent. 221 out of 892 reviews" "
Rating 8 - Good. 264 out of 892 reviews" "
Rating 6 - Okay. 196 out of 892 reviews" "
Rating 4 - Poor. 111 out of 892 reviews" "
Rating 2 - Terrible. 100 out of 892 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Karandeep

Liked: Cleanliness, staff & service
It was conjusted i mean there washroom were half size and room was very small
Stayed 1 night in Apr 2024
Response from Sam on 2 May 2024
Hello Karandeep,Thank you for your honest review. We will do our best to sort out this problem, your feedback helps us improve. Looking forward to hosting you again.SamDays Inn Surrey

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and building and property are both clean and quite. Great place for solo travelers or a family.
Stayed 2 nights in Apr 2024
Response from Sam on 30 Apr 2024
Hello Aleksander,Thank you so much for your honest review. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Friendly Staff. Parking a little cramped, overall very good
Stayed 1 night in Apr 2024
Response from Sam on 30 Apr 2024
Hello James,Thank you so much for your honest review. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey

4/10 Poor

Leaha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on 30 Apr 2024
Hello Leaha,We are sorry that the hotel was not up to your standards. Your valuable feedback helps us improve. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey

8/10 Good

Deanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, basic. Beds were comfy.
Stayed 1 night in Apr 2024
Response from Sam on 30 Apr 2024
Hello Deanne,Thank you so much for your honest review. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey

8/10 Good

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Sam on 30 Apr 2024
Hello Jose,Thank you so much for your honest review. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey

6/10 Okay

Terry

Travelled with partner
Liked: Staff & service
Too expensive for the area. If the nghtly rate was $100 or less I would have rated a bit higher. I would expect bed sheets to be clean but they were stained and from how crinkled the sheets were they looked like they were not changed from the previous persons stay. The sink was stained making it look dirty. Shower and tub clean and bright.
Stayed 1 night in Apr 2024
Response from Sam on 30 Apr 2024
Hello Terry,We are sorry that the hotel was not up to your standards. Your valuable feedback helps us improve. We look forward to hosting you again soon.SamFront DeskDays Inn Surrey

10/10 Excellent

Dorothy, Dawson Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk clerk! Very helpful, polite, and pleasant!
Stayed 1 night in Apr 2024
Response from Sam on 22 Apr 2024
Hey Dorothy,Thank you so much for your honest review. Looking forward to hosting you again.SamDays Inn Surrey

4/10 Poor

Michael, La Grande

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Zero customer service at checkin. The gentleman was borderline rude in how he spoke with me. No effort to present a welcoming atmosphere. Other staff were also not engaging or asking if we need anything.
Stayed 2 nights in Apr 2024
Response from Sam on 22 Apr 2024
Hello Michael,We are extremely sorry, that you felt uncomfortable during the check-in procedure. We will look into the matter and ensure, that this never happens again.SamDays Inn Surrey

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service
Check in went well.
Stayed 1 night in Apr 2024
Response from Sam on 22 Apr 2024
Hey Jeanette,Thank you so much for your honest review. Looking forward to hosting you again.SamDays Inn Surrey

10/10 Excellent

Komalpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience must visit
Stayed 1 night in Apr 2024
Response from Sam on 22 Apr 2024
Hey Komal,Thank you so much for your honest review. Looking forward to hosting you again.SamDays Inn Surrey

10/10 Excellent

Khushwant

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is perfect
Stayed 2 nights in Apr 2024
Response from Sam on 14 Apr 2024
Hey Khushwant,Thank you so much for your honest review. Looking forward to hosting you again.SamFront DeskDays Inn Surrey

2/10 Terrible

Satwinder

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sam on 22 Apr 2024
Hello Satwinder,Please let us know what went wrong during your stay. so that we can improve, and the same problem does not occur to other guests.SamDays Inn Surrey

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was a good price for a well-maintained and clean stay!
Stayed 2 nights in Apr 2024
Response from Sam on 14 Apr 2024
Hey Vanessa,Thank you so much for your honest review. Looking forward to hosting you again.SamFront DeskDays Inn Surrey

10/10 Excellent

Bandana

Stayed 1 night in Apr 2024
Response from Sam on 14 Apr 2024
Hey Bandana,Thank you so much for your honest review. Looking forward to hosting you again.SamFront DeskDays Inn Surrey

10/10 Excellent

Harmandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Sam on 14 Apr 2024
Hey Harmandeep,Thank you so much for your honest review. Looking forward to hosting you again.SamFront DeskDays Inn Surrey

10/10 Excellent

Mahesh

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, with a great breakfast.
Stayed 1 night in Apr 2024
Response from Paul on 9 Apr 2024
Hello Mahesh, Thank you for your feedback. We are glad you liked your stay. We look forward to welcome you again.

8/10 Good

Tejinder Pal

Liked: Cleanliness, staff & service, property conditions & facilities
Its gud
Stayed 1 night in Mar 2024
Response from Front Desk team on 31 Mar 2024
Hello Tejinder,Welcome your stay at our property.Appreciate your feedback.Hope to see you again in our property.Have a wonderful day.

2/10 Terrible

Jody

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Mar 2024
Response from Front Desk team on 29 Mar 2024
Hello Jody,Thank you for staying in our property.Your reviews helps us to improve on areas where attention is needed.We would like to see our guests are comfortable.We will take steps to improve our services.Have a good day.

4/10 Poor

Anmolpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk team on 29 Mar 2024
Hello Anmolpreet,Thank you for staying in our property.Would like to see you again.Have a wonderful day.

2/10 Terrible

Rajdeep singh

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
My two friends stay there for 2 nights i was going to meet there and receptionist said that if u stay here more than 30 minutes u have to pay extra money 😳
Stayed 1 night in Mar 2024
Response from Sam on 21 Mar 2024
Dear Rajdeep,The booking is initially under Ms.Gangtora. My heartiest condolences for the inconvenience caused. Unfortunately as per hotel policy we only allow guests to visit during the day hours. We look forward to hosting you again.SamFront DeskDays Inn Surrey

8/10 Good

johan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The property is clean; friendly staff but the area around the hotel needs some cleanup.
Stayed 1 night in Mar 2024
Response from Sam on 20 Mar 2024
Hey Johan,Thank you for your honest review, Looking forward to hosting you again soon.Days Inn Surrey Front DeskSam

10/10 Excellent

Sachiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful people at the front.
Stayed 2 nights in Mar 2024
Response from Sam on 20 Mar 2024
Hey Sachiko,Thank you for your honest review, Looking forward to hosting you again soon.Days Inn Surrey Front DeskSam

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sam on 17 Mar 2024
Hello Orlando,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
My room was very cozy and comfortable. Shower had great water pressure and the continental breakfast was great.
Stayed 1 night in Mar 2024
Response from Paul on 13 Mar 2024
Thank you grace for your feedback. We are glad you enjoyed your stay. We look forward to welcome you again in future

8/10 Good

SHAILESHKUMAR

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2024
Response from Paul on 13 Mar 2024
Thank you Shaileshkumar for your feedback. We look forward to welcome you again.

8/10 Good

Jay

Business traveller
Liked: Cleanliness, staff & service
The furnitures looked old
Stayed 1 night in Mar 2024
Response from Sam on 17 Mar 2024
Hello Jay,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays

8/10 Good

Tar

Stayed 1 night in Mar 2024
Response from Front Desk team on 31 Mar 2024
Hello Tar,Would like to thank you for choosing Days Inn Surrey.Appreciate your feedback and would like like see you again in our property.Have a wonderful day.

10/10 Excellent

jasmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2024
Response from Sam on 17 Mar 2024
Hello Jasmeet,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays

10/10 Excellent

Ernie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Contenatial Breakfast was very well done!
Stayed 2 nights in Feb 2024
Response from Sam on 17 Mar 2024
Hello Ernie,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays

6/10 Okay

Parminder

Stayed 1 night in Mar 2024
Response from Sam on 17 Mar 2024
Hello Parminder,Thank you so much for your honest review. Please let us know how we can improve your experience. Looking forward to hosting you again.Sam Front DeskDays Inn Surrey

6/10 Okay

Mario

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
They give you an excellent breakfast with lots of choices.
Stayed 1 night in Feb 2024
Response from Paul on 28 Feb 2024
Thank you Mario for your feedback. We are glad you liked the breakfast spread. We are constantly taking feedback from our guests and working to update our services. Thank you again and we look forward to welcome you again whenever you are in Surrey.

2/10 Terrible

Harit

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pathetic service and room is like hell
Stayed 1 night in Feb 2024
Response from Paul on 28 Feb 2024
Hello Harit, Thank you for the feedback. Your feedback is noted and being discussed with the team. I would be glad to speak with you and discuss the matter whenever it is convenient to you and resolve your concern.

2/10 Terrible

NavJot

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafff behaviour is too bad and room dirty
Stayed 2 nights in Feb 2024
Response from Paul on 28 Feb 2024
Hello Navjot, Thank you for your feedback. We are committed to providing our customers with a great experience. It appears we fell short this time. Our team did inform you about the limited housekeeping being available after hours and additional person fees and upgraded room type at check in. I would be glad to speak with you and discuss your concern when it is convenient to you.

8/10 Good

Melissa

Liked: Cleanliness
Response from Sam on 3 Mar 2024
Hello Melissa,Thank you so much for your review. We look forward to hosting you again.

8/10 Good

navjot

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 5 nights in Feb 2024
Response from Sam on 3 Mar 2024
Hello Navjot,Thank you for your review. We look forward to hosting you again.

6/10 Okay

Eric bentley

Liked: Cleanliness, staff & service, property conditions & facilities
The TV didnt work!
Stayed 1 night in Jan 2024
Response from Sam on 3 Mar 2024
Hello Eric,We are extremely sorry, that you faced this issue during your stay. We will make sure, this does not happen again.

8/10 Good

Vanson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sam on 3 Mar 2024
Hello Vansen,Thank you so much for your review. We hope to host you again soon.

10/10 Excellent

Rajveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a descent accommodation for staying in very good location in Vancouver.” “Great location, helpful friendly staff, lovely room, reasonable prices even in busy season.” “Wonderful place to stay!”
Stayed 3 nights in Dec 2023
Response from Sam on 17 Mar 2024
Hello Rajveer,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays

2/10 Terrible

Donald

Disliked: Staff & service, property conditions & facilities
Carpets were dirty, bathroom had a mouldy mildew smell and the parking lot was almost undrivable due to the fact the did not bother to remove the snow from the snow storm earlier in the week, making the parking lot hard to maneuver with only a single path to get in & out of the lot. I had to help 2 people push their cars out, the snow was extremely heavy.
Stayed 3 nights in Jan 2024
Response from Sam on 17 Mar 2024
Hello Donald,Thank you so much for your honest review. We have noted all the problems that you faced and will do our best to rectify them. Looking forward to hosting you again.Sam Front DeskDays Inn Surrey

6/10 Okay

AMANDEEP

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Others are good but they dont give breakfast and it is included in pay
Stayed 1 night in Jan 2024
Response from Sam on 17 Mar 2024
Hello Amandeep,Thank you so much for your honest review. Please let us know how we can improve your experience. Looking forward to hosting you again.Sam Front DeskDays

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location for taking sky train to Rogers Arena
Stayed 1 night in Jan 2024
Response from Sam on 17 Mar 2024
Hello Raymond,Thank you so much for your honest review. Looking forward to hosting you again.Sam Front DeskDays

6/10 Okay

Lloyd

Travelled with family
Acceptable
Hotel was acceptable for a two day stay. The elevator was not working one evening and morning so it was a chore getting up and down the multilevelled stairs to the third floor. Not appreciated when the door card not work once you returned to the room.
Stayed 2 nights in Jan 2024
Response from Sam on 17 Mar 2024
Hello Orlando,Thank you so much for your honest review. I understand that you faced inconvenience during your stay. We will make sure this does not happen again. And for the key problem, Please avoid keeping the key near your mobile phones as it can deactivate the key. Looking forward to hosting you again.Sam Front DeskDays

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sukirat

Stayed 1 night in Jan 2024

10/10 Excellent

Nitin

Stayed 2 nights in Dec 2023
Response from Sam on 3 Mar 2024
Hello Nitin,Thank you so much for your honest review. Hoping to host you again soon.

10/10 Excellent

Harmanpal Singh

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Rupinderjeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 1 night in Dec 2023
Response from Front Desk Staff on 25 Dec 2023
Hello Rupinderjeet,Welcome your feedback and greatly appreciated.Would like to see you again at our property.Have a wonderful day

10/10 Excellent

Jo

Stayed 1 night in Dec 2023
Response from Front Desk Staff on 25 Dec 2023
Hello there,Thank you for your feedback.Appreciate it very much.

2/10 Terrible

Bonny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam on 17 Mar 2024
Hello Bonny,Thank you so much for your honest review. Please let us know how we can improve your experience. Looking forward to hosting you again.Sam Front DeskDays