Van Nellefabriek

I have paid one time to Expedia for booking. When I was doing online check in then hotel ask for my debit card details which I provided. While providing details they mentioned that it will be €0 charge. We are taking debit card details if in case you use something of hotel so we can deduct directly when you check out. After providing my fed it card details. I have been charged €86 on spot and when I go to hotel for entry. There was a receptionist who told me that you have to pay €100 as security deposit. Otherwise cancel your booking. He knows that I am not able to cancel it because I have paid two times first to Expedia and 2nd hotel deducted directly from my bank. So I paid €100 extra. This €100 has been refunded on check out. €86 they said they will refund it but they never. Also Expedia didn’t take responsibility of this €86. Please note that before booking I did check all the requirements there was nothing showing regarding deposits. So please prepare for this scam when booking.

The room was no clean properly

This was our first time in a citizenM hotel and we liked it. Huge bed, small room but lots of common areas to sit and relax.