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"AC did not work. I went to a few places and when I got back is what I realized it wasn’t working and they refused to change rooms because I had already been there checked in for three hours, although I was gone, he came in fiddled with it and could not fix it I ended up leaving at 3 o’clock in the morning because of how hot it was. The AC didn’t work in the previous room either but the lady who was working was nice and changed the rooms. They clearly need to do some upgrades with their AC. It’s a bit ridiculous to have to be hot in a room you pay for."

"My wife fell in front of the reception because someone had dropped chocolate - staff didn’t clean up what’ was in front of them till someone got hurt, minimal empathy to help , follow up . "

"Hair dryer was broken plug was cracked so wouldn't work . Shower curtain rod was pulling out of the wall . Ac was very loud and clanking. Wife asked for spare hair dryer and they didn't have one . We had this same room 13 months ago with the same issues room 207"

"Clean, great service and comfy bed!"

"All was nice the only thing was that online it said business facilities but when we arrived that was taken up by a sundry shop. However, the front desk clerk was nice enough to print my documents for our meeting."

"We loved the indoor pool and hot tub. The staff was beyond welcoming and made us feel right at home. Would definitely come back! "

"Staff was awesome. Parking could have been a problem but was able to find something fairly close"

"The room was out dated, the shower needs to be reglazed. Needs new pillows. There was a hole in the blind. Definitely could use some remodeling."

"They need to buy 2 ply toilet. And fabric softener on the sheets and towels "