Terrace/patio

Reviews of Tritoni harbour suites

3.5 out of 5
Tritoni harbour suites
48 St.Ursula Street, Valletta

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Integra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is no reception on site although in the description there says there is from 8-5 the water heater does not work, they said to turn a switch to start it but it still does not get hot the shower door is broken the toilet seat is broken there is no hand soap only soap in the shower the shower has mold in it The front door is left open during the day with trash piled in the hallway
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great building with nice view
Location: the hotel is on a residential street near the harbor. Prepare to walk up two to three blocks of steps to get to the commercial level of the island. Restaurants have tables on the steps. Suite: clean, nicely decorated, enough room for four, not luxurious but comfortable. Living room is bigger than in the picture. Hotel: prepare to walk up steps to get to the elevator. Our suite was a half flight up from the elevator. Reception desk is not always staffed. Don’t plan to take Ubers to the hotel door. Uber has pick up points a ways away from the hotel. Cabs can pick up there
Stayed 6 nights in Jan 2024
Response from Pedro on 29 Feb 2024
Dear AmyThank you for taking the time to share your feedback with us. We're pleased to hear that you found our suite clean, nicely decorated, and comfortable for your stay. It's great to know that the living room exceeded your expectations in terms of size.Your feedback is valuable to us as we continuously strive to improve the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Pedro Costa - Hotel manager

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old building in a central location. Loved our balcony overlooking the street. Yes this is an old building but the renovations have never taken the unique history away. So close to all the great locations but in a quite street. Apartment was clean and comfortable could not have wished for more
Stayed 3 nights in Nov 2023
Response from Pedro on 29 Nov 2023
Dear Carole,Thank you so much for taking the time to share your thoughts about your recent stay with us. We're thrilled to hear that you enjoyed the unique charm of our historic building and the central location. It's wonderful to know that the balcony overlooking the street added to your experience, offering a glimpse into the surrounding area.We take great pride in preserving the unique history of our building while ensuring that our accommodations meet modern comfort standards. Your appreciation for the balance between the old-world charm and the comfort of our renovated spaces means a lot to us.We're delighted that you found our location convenient for exploring the nearby attractions while still enjoying a peaceful atmosphere on our quiet street. It's our goal to provide a comfortable and clean environment for our guests, and we're pleased to learn that we met your expectations.Thank you again for your kind words and for choosing to stay with us. We hope to welcome you back for another memorable experience in the future.Best regards,Pedro Costa - Hotel manager

10/10 Excellent

Simeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, cool environment, equipped with all amenities that you will need. Had a wonderful time, recommend coming in October or November.
Stayed 3 nights in Nov 2023
Response from Pedro on 21 Nov 2023
Dear Simeon,Thank you for your fantastic review! We're thrilled to hear that you found our accommodations very spacious and enjoyed the cool environment, along with the comprehensive amenities provided. It's delightful to know that you had a wonderful time during your stay.We look forward to the pleasure of hosting you again, and if there's anything specific you'd like to highlight or suggest for future stays, please feel free to share.Warm regards,Pedro Costa - Hotel manager

8/10 Good

Victor

Liked: Property conditions & facilities, room comfort
Comfy short stay at a place with character
Beautiful old residence, all self-check-in/out. Our suite was pleasant and comfortable. Missed the soap dispenser by the sink in the bathroom (so we used the one from the shower). The place was clean, but some large dust balls ran from under the furniture when we settled. Comfortable bed, decent equipment, A/C available (but opening two widows across the flat works well).
Stayed 1 night in Nov 2023
Response from Pedro on 21 Nov 2023
Dear VictorThank you for sharing your experience with us. We're pleased to hear that you found our historic residence beautiful, and that the self-check-in/out process was convenient for you. It's great to know that your suite was pleasant and comfortable, and we appreciate your feedback regarding the soap dispenser oversight – we'll make sure to address that.We apologize for any inconvenience caused by dust balls and assure you that we'll take immediate steps to rectify this. Your insights are crucial for our ongoing efforts to enhance our guest experience.We're glad you enjoyed the comfortable bed, decent equipment, and the effective use of the windows for ventilation. We hope to have the opportunity to welcome you back and provide an even more flawless stay.Warm regards,Pedro Costa - Hotel manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a couple city getaway
Really enjoyed our stay and we will be back!
Stayed 1 night in Aug 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Professional, friendly staff. Cleaning everyday. Saffron at reception always available to help and assist.

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Valletta
Stayed 1 night in Oct 2022

8/10 Good

Jeffrey, SQUAMISH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The staff were very kind and the location was very good too.
Stayed 4 nights in Sep 2022

8/10 Good

Mihael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

EVANGELOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Sebastien

Liked: Cleanliness
Disliked: Room comfort
Belle chambre rénovée dommage qu il n y avait pas de volet et de double vitrage sur la porte d entrée ainsi que la fenetre de la chambre
Stayed 1 night in Oct 2023
Response from Pedro on 21 Nov 2023
Dear Sebastien,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the beautiful renovated room. We appreciate your observation regarding the absence of shutters and double glazing on the entrance door and bedroom window.Your input is valuable, and we'll certainly take it into consideration as we continuously strive to improve our accommodations. We hope despite this, you had a comfortable stay, and we look forward to the possibility of welcoming you back for an even more enjoyable experience in the future.Best regards,Pedro Costa - Hotel manager

6/10 Okay

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in time at 3pm and check out at 11am gives you only 20hours. Swimming pool is out of order and to get into the hotel after 6pm you have to use a system from the 90s that has no light. A shame because the location is great and the room spacious.
Stayed 1 night in Sep 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig gelegen und trotzdem zentral
Liegt sehr zentral in Valetta, dennoch sehr ruhig. Die Suites waren schön angeordnet, die Küche gut ausgestattet, einzig nur eine Steckdose um ein Gerät anzuschließen in der Küche, da muss mit Toaster, Wasserkocher und Kaffeemaschine etwas planen.
Stayed 7 nights in Dec 2022

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place in the center of Valletta, close to everything but yet quiet. I really enjoyed staying here, hope to come back again one day!

8/10 Good

Verified traveller

Liked: Cleanliness
場所は良い
スーツケースを持っての移動は大変だった。 中はとても清潔でよかった。 しかし急にお湯が出なくなり困った
Stayed 1 night in Oct 2022

8/10 Good

estelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Superbe appartement vu sur les 3 cités. Et chambres magnifiques. Très bien placé dans La Valette . Le seul point négatif à retenir et que dans le descriptif il y a une piscine mais celle ci est hors d’usage. Donc si vous voulez réserver ce logement pour sa piscine passé votre chemin 😅
Stayed 2 nights in Oct 2022

4/10 Poor

Bungo, Ota ward

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
我々が泊まった部屋は、夜遅くに天井から剥がれた小石がベッドを直撃しました。 電話で夜間対応の担当者と交渉し部屋を変えることになりましたが良い経験ではありませんでした。 そのほかサービスおよび設備は普通だったと思います。場所も良く旅慣れた人にはお勧めできますが、トラブル耐性が必要です。
Stayed 2 nights in Sep 2022

8/10 Good

LORNA

Liked: Staff & service, property conditions & facilities, room comfort
Je recommande
Très bien, Tritoni harbour suites est très bien situé, près de tout! des restaurants, du centre historique, du port
Stayed 4 nights in Sep 2022

8/10 Good

RAFFAELE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
non guasterebbe un occhio in piu' alla pulizia, il mini appartamento a noi assegnato e' risultato un po' buio perche'si affacciava all'interno di un cortile, il gestore molto cordiale si e' messo a disposizione su tutto
Stayed 5 nights in Jul 2022
Response from Pedro Costa on 15 Aug 2022
Dear Rafaele, Thanks for your message and review, certainly we going to look at your suggestions, and improve our service. Was a pleasure to have you in Tritoni Harbour suites. Best regards Pedro Costa - Hotel Manager