Vallehermoso Holidays from £319

Breakfast was great.

Great location, excellent customer service. Comfortable and clean room.

The hotel is in the most excellent location within the walking distance from all the major landmarks. The property is very clean and well maintained. The staff is very helpful and polite. Our room was ready well before the check in time. However the rooms are very small. There are no drawers, closets, safe boxes. If you just need a place to stay, it will be perfect.

Spatious, modern and elegant with an excellent location.

Probably the worst bed I have ever slept in — it was actually more comfortable to sleep on the floor. My whole family was surprised at how hard the beds were. Unfortunately, we also all suffered from food poisoning on the first day after eating at the restaurant and were very sick by the time we returned home. On a positive note, some of the staff were brilliant. They even sent me a piece of an amazing cheesecake for my birthday and were generally very helpful, although a couple of staff members had a poor attitude. Other than that, the hotel itself is beautiful. However, my last stay was nicer for some reason — the rooms were prettier, and the beds were better. When I asked, I was told that the beds had been changed since my last visit. The location is spectacular, and the lobby and small garden terrace are lovely. The tea and desserts are fantastic, but the main food could be better, especially for a Michelin guide restaurant.