Valberg Ski Resort

Big and clean room with fridge. Air conditioning works well. Parking is great. The best is the staff: very kind and friendly so you can feel at home and enjoy the beautiful city of Torino.

First the positive. The room was clean, quiet and a short walk to the beach. Now the negative. Upon arrival there was a security gate to enter through. A numbered keypad and call button were located there. After many attempts all the call button did was ring. No one picked it up. I tried the phone number listed on the hotels.com website. That didn’t work either. Frustrated I decided to climb over the gate. The front desk person then came out. He apologized, saying he knew the call button was inoperative. Seriously? He couldn’t leave the gate unlocked? There was another secure door with a keypad at the hotel entrance. The hotel has no lift, so you have to lug your baggage in our case up stairs to the third floor. The room was obviously an attic space converted to a room. Sloping ceilings and wood beams. If you’re over 4 feet, you will hit your head getting out of bed. The A/C produced virtually nothing cold. The room was hot, at least 80 F. The front desk is unmanned after 8PM, so there’s no resolution to problems. A hostel would be much better value. No way would I stay again or recommend this hotel. I don’t often complain, but this hotel was an insult.

This is a very cool hotel!! We absolutely loved our family room which consisted of two interconnected rooms! The decor and layout was perfect and we slept very well!! We also appreciated them accomodating our large and tall car in the front car park. Only negatives were that the restaurant was closed so no food onsite but the lovely guy on reception booked us a table at Chez Carlo (a pizza place nearby). The pool is also in a building next door and has lots of rules about costumes men wear and everyone has to wear hats so we decided to leave as it was very restrictive! Points to note: The hotel is AMAZING!! Just wish we could have stayed in and had dinner in the restuarant as the area was a little sketchy and we were approached several times by people begging.