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Reviews of The Fern Residency Vadodara

3.5 out of 5
The Fern Residency Vadodara
Near Central Bus Depot, Station Road, Vadodara, Gujarat

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 41 reviews" "
Rating 8 - Good. 15 out of 41 reviews" "
Rating 6 - Okay. 13 out of 41 reviews" "
Rating 4 - Poor. 7 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Nevil

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021
Response from Sarang on 6 Jan 2022
Warm greetings from all The team at Fern Residency, Vadodara. On behalf of The management of Fern Residency, Vadodara, I would like to thank you for staying with us. At Fern Residency Vadodara we strive to ensure that every guest is provided with The best possible service and attention. We are committed to making a difference every day, continually getting better to keep us The best. It was therefore very disappointing that you did not experience best possible service during your stay. As result of our shortcomings I have personally informed our team to resolve The same immediately in order to ensure that other guests do not experience a similar situation. There is no excuse for The annoyance caused to you and again I Am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fern Residency Vadodara. In The meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, operations manager

8/10 Good

MAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CENTRALLY LOCATED CLEAN HOTEL
CENTRALLY LOCATED, CLEAN HOTEL, WITH DECENT SIZE ROOMS. EXCELLENT SERVICE. FOOD WAS WELL ABOVE AVERAGE. ONLY ISSUE IS THAT IF YOU ARE A LIGHT SLEEPER THE PROXIMITY TO RLY STATION AND BUS STATION COULD TROUBLE YOUR SLEEP
Stayed 3 nights in Nov 2021
Response from Sarang on 6 Jan 2022
Namaste , Thank you for your positive response , hope to see you soon.

10/10 Excellent

Mansi Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021
Response from Sarang on 6 Jan 2022
Namaste , Thank you for your positive response , hope to see you soon.

6/10 Okay

Jaykumar

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Room was not cleaned - found wastage and broken glass pieces from bed... I doubt whether it was sanitised or not after seeing all these. TV was not having subscription to routine entertainment channels.
Stayed 1 night in May 2021
Response from Sarang on 6 Jan 2022
Warm greetings from all The team at Fern Residency, Vadodara. On behalf of The management of Fern Residency, Vadodara, I would like to thank you for staying with us. At Fern Residency Vadodara we strive to ensure that every guest is provided with The best possible service and attention. We are committed to making a difference every day, continually getting better to keep us The best. It was therefore very disappointing that you did not experience best possible service during your stay. As result of our shortcomings I have personally informed our team to resolve The same immediately in order to ensure that other guests do not experience a similar situation. There is no excuse for The annoyance caused to you and again I Am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fern Residency Vadodara. In The meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, operations manager

8/10 Good

Apurva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Nov 2019
Response from Sarang on 28 Dec 2019
Thank you for your positive feedback , hope to see you back during your next visit to Vadodara

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great Stay. Great Value
Stayed 4 nights in Mar 2019
Response from Fern Hotels and Resorts on 2 Jul 2019
Namaste , Thank you for your positive response , hope to see you soon.

6/10 Okay

Kasturi

Liked: Staff & service
Stayed 7 nights in Feb 2019
Response from SARANG on 8 Mar 2019
Warm greetings from all The team at Fern Residency, Vadodara. On behalf of The management of Fern Residency, Vadodara, I would like to thank you for staying with us. At Fern Residency Vadodara we strive to ensure that every guest is provided with The best possible service and attention. We are committed to making a difference every day, continually getting better to keep us The best. It was therefore very disappointing that you did not experience best possible service during your stay. As result of our shortcomings I have personally informed our team to resolve The same immediately in order to ensure that other guests do not experience a similar situation. There is no excuse for The annoyance caused to you and again I Am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fern Residency Vadodara. In The meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you, operations manager

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good quality price ratio!
Everything was fine. Nothing out of the ordinary but completely satisfactory at the same time. For this price actually a very good deal. Breakfast was good. Very positive is to mention that they gave several additional complimentary water bottles per day upon request. Wifi was a little slow.
Stayed 1 night in Feb 2019
Response from Sarang on 26 Feb 2019
Namaste Sir , thanks for your positive feedback . We hope to see you next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome
The stay was amazing. Hotel is in good condition. Bathrooms are clean and showers work great with great hot water pressure. Internet works incredible down side is having to keep getting new pin for wifi. Not much in menu but buffet breakfast was alright. Staff is friendly. Area is convenient but very loud noise through out night due to being next to train station. Overall its a great hotel.
Dear Mr. Guest, Greetings from The Fern Residency, Vadodara! Thank you for reviewing us on Expedia. My team and I would like to thank you for your positive comments. This will further motivate myself and my team to perform and deliver consistently. We look forward to your next visit with us. Thank you once again.

8/10 Good

mandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8 Hotel for gr8 price.
1. Rooms were nice clean with all facilities. 2. Gr8 Breakfast. idli, dosa, cutlet, fruits, milk, coffee, tea, cereals, juices, saute vegetables, salads, cakes, muffins and many more. 3. located in nice location next to railway station. So can also go outside for various cheaper food options (Katiyawadi thali etc) 4. Good hygiene overall. 5. Well behaved Staff. Cons. 1. It was little noisy during nights because it is exactly next to railway station. you may hear railway announcements at night. 2. Too congested for car parking.
Response from Sarang on 24 Mar 2018
Dear Mr. Guest, Greetings from The Fern Residency, Vadodara! Thank you for reviewing us on Expedia. My team and I would like to thank you for your positive comments. This will further motivate myself and my team to perform and deliver consistently. We look forward to your next visit with us. Thank you once again.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Close to the station is a only plus point.
Room condition was not good, the staff was also terrible. Over all if u don't have any options left then go for the fern.

8/10 Good

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowded but good inside Every thing in reach
Response from Sarang on 24 Mar 2018
Dear Mr. Guest, Greetings from The Fern Residency, Vadodara! Thank you for reviewing us on Expedia. My team and I would like to thank you for your positive comments. This will further motivate myself and my team to perform and deliver consistently. We look forward to your next visit with us. Thank you once again.

6/10 Okay

Siddharth

Disliked: Staff & service
Pathetic or no wifi !
Good for location & TV has HD channels but very bad on front desk as well as wifi services ...

4/10 Poor

Abhijeet, Thane

Disliked: Staff & service, room comfort
Bad location for business hotel..
The location given ok the map is wrong, the hotel is next to railway station and central bus depot. I never intended to stay near so crowded and noisy place. Map shows it close to fatehganj circle. Day time you don't notice but at night trains honk on regular interval. If you are not used to it then you keep waking up at odd hours.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel room was really good, clean and well organised. The hotel staff was very friendly and helpful. Only the surrounding neighborhood is noisy, other than that great hotel to stay.

8/10 Good

Arpit, Vadodara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quite good experience for a night stay. I am looking forward to visit again.

6/10 Okay

Sanjeev, Mumbai

Liked: Cleanliness
Disliked: Staff & service
I booked a King bed room but at the time of check in they gave me twin separate bed room. In spite of room booking in advance they have not kept the room. The person at reception was totally ignorant & kept saying that all the rooms are occupied.

6/10 Okay

Vasant, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
So So hotel
A/C is horible. Even if you are double occupancy , they supply only one towel and you have ask for more very funny method. The food at the restaurant is Good.

6/10 Okay

GAURAV

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Rasila, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback on the Hogtel
I booked this hotel online having read the reviews and also looking at the images of the hotel. When I actually got there, I found that it is located in a very busy chaotic area and therefore felt a little uneasy in staying there. When I approached the hotel entrance it was dark and unwelcoming. Staff also were unwelcoming - no smile, no welcome greeting and when I asked to be shown the room I would be in, it took them a while to arrange this. The room was not to my standard. I decided not to stay there and chose another hotel.

8/10 Good

Chirag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Amenities were good and up to date & staff was very warm. Food especially the night buffet was not up to the mark.

8/10 Good

Pablo, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel centrally located
Hotel is in good shape, breakfast is also good. It is located right next to the bus station and train station, which makes the area busy and noisy all day.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
average
The location of hotel is not good. Also there is problem for car parking.

4/10 Poor

Rahul, Pune

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not up to the mark
The hotel is not up to the mark in terms of room size, comfort, cleanliness and the neighborhood. Rooms are extremely small and not soundproof at all. We could hear the TV from the adjacent room clearly. The corridors are not AC, carpets are soiled and overall, attention is not paid to such details. Being near the train and bus station, the neighborhood is extremely noisy as well. Staff is OK and breakfast was alright. Overall, it's not a family friendly hotel, If you are making a quick trip to Baroda and just need a room to stay near the station, consider this hotel.

6/10 Okay

Rohan, Mumbai

Liked: Room comfort
Disliked: Staff & service
50-50
near to station but lot of noise. dont have noiseproof windows...service part too bad as internet was down for more than 2 days....

6/10 Okay

takeda, Delhi India

Fair business hotel but
hotel condition is ffair but noisy room. Maybe depend on room location

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

4/10 Poor

Phil, France

Disliked: Staff & service, property conditions & facilities, room comfort
Bad appreciation
Bad appreciation : - Reservation paid by Expédia.com, thus not really the choice of the room ; thus we think we had the worst (very noisy because the closest to the street and against the hoist of service) - Announced WIFI paying while it was included (on Expedia site), then refusals of connection leading us to change of ID / PASSWORD many times - Bottles of water paid when we checked out while they had been announced free (narrow-minded for a hotel of this category) - Exchange was announced in 70 rupees for 1 euro, then after complaint in 78 rupees (our taxi driver changed us 82) - High price for the drop at the airport by car of the hotel

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

sgdani, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location. Centrally placed
Nice clean rooms. very close to the railway station which is good but may be bad for some who cannot tolerate train horns.

6/10 Okay

HS, Bombay

Liked: Cleanliness, room comfort
An reasonable stay at a average affordable price

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ganesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
A compact hotel with a great service
Fern Vadodara is a good hotel with a great service. It is conveniently located near the railway station but is quite different from a "railway station hotel" in terms of well appointed rooms, food and beverage and convenience. The staff is friendly but unobtrusive. The breakfast spread is large and variety is excellent. Dinners were also very good. If one were to look at the negatives (if at all) is the occasional loud whistle of the passing railway engine at night - but that adds to the attraction of the place, doesn't it ? Overall a great stay and a good value for money !

6/10 Okay

K Doshi, India

Disliked: Room comfort
Okayyy. service should have been better.
Selected this as it was close to railway station and had decent experience at Fern Ahmedabad. But it was not up to the expectation just because of the service. Desk person doesn't call you back with details of car hire even after promising to call back. Room service person won't come on first call as he had to go for dinner. After reminder call, comes and tells you that only 1 towel with single occupancy room allowed. In restaurant, one person takes down your room number but while you are leaving another person comes and asks you to pay bill even though its complimentary with room charges.

6/10 Okay

Kim, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fern Mixed Feelings Experience
On arrival the Hotel presented well, but the parking was a nightmare as it adjoined another hotel and cars were parked all over the place. Once entering the doors of the hoel I was greeted by friendly staff and this could be said about all of the staff. Unfortunately all of the good work of the staff was brought undone by noise from the Construction Work until 11.00pm each night and the continual passing of trains clunking long the railway tracks. To top it off the continual honking of horns from the road vehicles only made it difficult to have a good nights sleep. Even after changing rooms three times, there was no respite from the noises coming from outside.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Neat and nice hotel in a good location. The rooms are well kept and clean. Loved the rain shower in the bathroom, very relaxing after a long day of work! Pleasant and helpful staff, willingly accommodated my request for a late check out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台北松山空港からタクシー10分。台北中心部のためビジネスに便利。雑居ビルの4F・5Fを改装した宿泊施設。清潔・朝食美味しく、価格を考えれば良好快適。
Stayed 8 nights in Jun 2018
Response from OM on 27 Aug 2018
Thank you for your feedback Sir , we hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean, big breakfast buffet with Gujarati flavours or continental or also dosa possible.
Stayed 1 night in Nov 2017
Response from Sarang on 18 Nov 2017
Dear Mr Sir, Greetings!!! It gives us great pleasure to read your review on your experience at The Fern Residency Vadodara. Thank you for choosing us as your choice of accommodation in Vadodara. We are pleased to know that you enjoyed your stay and experienced great hospitality and prompt service. We are most delighted that we were able to meet your expectations. Thank you once again for taking time to share your review and we look forward to welcoming you back soon for another memorable experience.

8/10 Good

Chih-Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good and reasonable price. I will stay next visit. Wifi is still a problem.
Stayed 1 night in May 2017
Dear Mr. Anant, Greetings from The Fern Residency, Vadodara! Thank you for reviewing us on Expedia. My team and I would like to thank you for your positive comments. This will further motivate myself and my team to perform and deliver consistently. We look forward to your next visit with us. Thank you once again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una piacevole sorpresa
Albergo vicinissimo alla stazione ferroviaria ed a quella degli autobus. Aeroporto a 4 chilometri, raggiungibile in un quarto d'ora. Ottima location.