Title: Grand Mercure Vadodara Surya Palace Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Vadodara Surya Palace Hotel Luxury hotel with full-service spa and fitness centre ![Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/8890c8b7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/167ea010.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/92fd00a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/88370f34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/1efa99c5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Mercure Vadodara Surya Palace Hotel blends luxury with comfort in Sayajiganj. Guests unwind in the sauna, steam room, or pool with sun loungers, and enjoy international dishes at Azure restaurant. Free WiFi and a 24-hour business center keep everyone connected. 7.4 Good ## Popular amenities - - Pool - Spa - Gym - Room service - 24/7 front desk £31 includes taxes & fees 19 Oct - 20 Oct ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2366964&PinnedHotelID=2366964&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Executive Room, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/224d2243.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Fridge LCD TV Select Comfort bed Premium bedding - 291 sq ft - City view - Sleeps 4 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/92df3c50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Fridge LCD TV Select Comfort bed Premium bedding - 205 sq ft - City view - Sleeps 3 - 1 Double Bed ![Deluxe Room, 2 Single Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/b9030307.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Fridge LCD TV Select Comfort bed Premium bedding - 205 sq ft - City view - Sleeps 3 - 2 Single Beds ![Premier Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/1259f8c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Fridge LCD TV Premium bedding - 420 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Presidential Suite, 1 King Bed | Exterior](https://images.trvl-media.com/lodging/3000000/2370000/2367000/2366964/142be39e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Fridge LCD TV - 753 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVadodara-Hotels-Grand-Mercure-Vadodara-Surya-Palace-Hotel.h2366964.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVadodara-Hotels-Grand-Mercure-Vadodara-Surya-Palace-Hotel.h2366964.Hotel-Information) ## About the area Located in Sayajiganj, a neighbourhood in Vadodara, Grand Mercure Vadodara Surya Palace Hotel is near the airport and near a train station. The area's natural beauty can be seen at Sayaji Baug and Hathni Mata, while Baroda Museum And Picture Gallery and Maharaja Fateh Singh Museum are cultural highlights. Spend some time exploring the area's activities, including golfing. [Visit our Vadodara travel guide](https://www.expedia.co.uk/Vadodara.dx524) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.30711%2C73.18365&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8aRMRN8snPyb3PmpmNiVy6WlE-U=) Sayajigunj, Opp. Parsi Agiary, Vadodara, Gujarat, 390020 ### What's nearby - Maharaja Sayajirao University - 5 min walk - 0.3 miles - Sayaji Baug - 8 min walk - 0.4 miles - Baroda Museum And Picture Gallery - 12 min walk - 0.7 miles - Laxmi Vilas Palace - 3 min drive - 1.9 miles - Hathni Mata - 5 min drive - 3.0 miles ### Getting around - Vadodara Junction Station - 8 min walk - Vadodara (BDQ) - 15 min drive ### Restaurants - ‪Hotel Sayaji - ‬7 min walk - ‪Subway - ‬4 min walk - ‪1944 The Hocco Kitchen - ‬8 min walk - ‪Chandu Chaiwala - ‬4 min walk - ‪Hot Bite - ‬9 min walk ## About this property ### Grand Mercure Vadodara Surya Palace Hotel Luxury hotel located in Sayajiganj A coffee shop/cafe, dry cleaning/laundry services and car hire on-site are just a few of the amenities provided at Grand Mercure Vadodara Surya Palace Hotel. Treat yourself to a deep-tissue massage at the on-site spa. The on-site international cuisine restaurant, Azure, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business centre. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and a ballroom - A 24-hour front desk, concierge services and a banquet hall Room features All 155 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - 32-inch LCD TVs with premium channels and DVD players - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/5000000/4630000/4624400/4624338/320b36f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Vadodara-Alkapuri Vadodara - Pool - Breakfast included - Kids pool - Parking included 7.8 Good 97 reviews £24 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=4624338&PinnedHotelID=4624338&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20820000/20818500/20818403/08faa4db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sayaji Vadodara Sayajiganj - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 81 reviews £31 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=20818403&PinnedHotelID=20818403&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/860000/858400/858306/2ab20820.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Welcomhotel by ITC Hotels, Alkapuri, Vadodara Vadodara - Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 179 reviews £49 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=858306&PinnedHotelID=858306&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, 2 Single Beds, Non Smoking, City View | 1 bedroom, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/79000000/78140000/78136900/78136841/968e8b61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Vadodara Vadodara - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 46 reviews £40 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=78136841&PinnedHotelID=78136841&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/4000000/3960000/3957400/3957357/98b38e46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Vadodara Vadodara - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 109 reviews £35 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=3957357&PinnedHotelID=3957357&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/69000000/68430000/68427200/68427152/bc8ff8b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Vadodara Vadodara - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 125 reviews £60 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=68427152&PinnedHotelID=68427152&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/75000000/74210000/74209200/74209108/b183d1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard By Marriott Vadodara Vadodara - Pool - Spa - Parking included - Free WiFi 10 Exceptional 64 reviews £58 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=74209108&PinnedHotelID=74209108&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/7000000/6020000/6014100/6014013/082fb06d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fern Residency Vadodara Vadodara - Parking included - Free WiFi - Restaurant - Air conditioning 7.0 Good 50 reviews £25 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=6014013&PinnedHotelID=6014013&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/977400/977393/b7292acf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vivanta Vadodara Vadodara - Pool - Spa - Pet-friendly - Kids pool 8.8 Excellent 128 reviews £53 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=977393&PinnedHotelID=977393&HadPinnedHotel=true®ionId=-1&adults=2) ![Theatre show](https://images.trvl-media.com/lodging/1000000/850000/848900/848854/434c64b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Express Residency Alkapuri - Parking included - Free WiFi - Restaurant - Air conditioning 7.4 Good 49 reviews £32 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=848854&PinnedHotelID=848854&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free covered self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: INR 600 to 600 for adults and INR 300 to 300 for children - A coffee shop/cafe - A restaurant ### Restaurants on site - Azure - Vanilla ### Things to do - Full-service spa - Gym - Outdoor pool ### Family friendly - DVD player - In-room refrigerator - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 7 meeting rooms - Computer station - Conference centre ### Outdoors - Pool loungers ### Full-service spa - 2 treatment rooms - Deep-tissue massages - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Handrails in stairways - Lift - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 9 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1985 - Comprehensive recycling policy - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Select Comfort mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - DVD player ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately INR 600 to 600 for adults and INR 300 to 300 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is required for transport to and from this property ### Property is also known as Hotel Surya Palace Surya Palace Grand Mercure Vadodara Surya Palace Opening January 2017 Hotel Surya Palace Hotel Vadodara Surya Palace Vadodara Grand Mercure Surya Palace Opening January 2017 Hotel Grand Mercure Vadodara Surya Palace Opening January 2017 Grand Mercure Surya Palace Opening January 2017 Grand Mercure Vadodara Surya Palace Opening March 2017 Hotel Grand Mercure Surya Palace Opening March 2017 Hotel Grand Mercure Vadodara Surya Palace Opening March 2017 Grand Mercure Surya Palace Opening March 2017 Grand Mercure Vadodara Surya Palace Hotel Grand Mercure Surya Palace Hotel Grand Mercure Surya Palace Grand Mercure Vadodara Surya Palace (Opening June 2017) Surya Palace Hotel Grand Mercure Vadodara Surya Palace (Opening April 2017) Grand Mercure Vadodara Surya Palace (Opening March 2017) Grand Mercure Vadodara Surya Palace (Opening January 2017) Grand Mercure Vadodara Surya Grand Mercure Vadodara Surya Palace Grand Mercure Vadodara Surya Palace Hotel Hotel Grand Mercure Vadodara Surya Palace Hotel Vadodara Grand Mercure Vadodara Surya Palace Hotel Hotel Vadodara ## Frequently asked questions ### Does Grand Mercure Vadodara Surya Palace Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Grand Mercure Vadodara Surya Palace Hotel? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Vadodara Surya Palace Hotel on 19 Oct 2025 start from £31.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Vadodara-Hotels-Grand-Mercure-Vadodara-Surya-Palace-Hotel.h2366964.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Mercure Vadodara Surya Palace Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Mercure Vadodara Surya Palace Hotel? > Self-parking is free at this property. ### What time is check-in at Grand Mercure Vadodara Surya Palace Hotel? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Grand Mercure Vadodara Surya Palace Hotel? > Checkout is at noon. ### Where is Grand Mercure Vadodara Surya Palace Hotel located? > Located in Sayajiganj, this luxury hotel is within a 10-minute walk of Maharaja Sayajirao University and Sayaji Baug. Kirti Mandir and Baroda Museum And Picture Gallery are also within 15 minutes. Vadodara Junction Station is 8 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Vadodara Surya Palace Hotel Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 33 6 - Okay 22 4 - Poor 9 2 - Terrible 8 ### 7.4/10 Cleanliness ### 7.8/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 10/10 Excellent #### Arshdeep 9 Aug 2025 Liked: Amenities Amazing ##### Arshdeep Stayed 1 night in May 2025 ### 8/10 Good #### Kajal 18 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wish they were not sold out. We wanted to extend the stay but they had no rooms open. Please book in advance. Breakfast in the room was exceptional ##### Kajal Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 6 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was a really nice hotel. I would recommend it. Friendly helpful staff who were available when needed and not 'over the top'. ##### Verified traveller Stayed 7 nights in Feb 2025 ### 8/10 Good #### Ramon 2 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, good food although restaurant dinner is served until 7:00pm, no food from I believe 1 pm to 7pm ##### Ramon Stayed 6 nights in Jan 2025 ### 4/10 Poor #### Vishal 18 Feb 2025 Disliked: Cleanliness, amenities, property conditions & facilities Decent property, not a 5 star hotel as stated. I would give 3 stars. ##### Vishal Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### ashish 18 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay It was amazing the rooms were spacious ##### ashish Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Piyal 10 Sept 2023 Restaurant is good ##### Piyal Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller 5 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service Extremely helpful and accommodating staff. All 3 of us had a pleasant stay for our business trip. ![Nice local delights](https://a.travel-assets.com/ugc/hotel-reviews/A8DA94EEDC035FA52F7A216DF1545D9F071E1EDE1678013301868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Pravin 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Pravin Stayed 2 nights in May 2024 ### 6/10 Okay #### Himanshu 21 Jan 2024 Liked: Staff & service Disliked: Cleanliness We liked the location of the property as it was right in the center of the city. The things we didnt like about the room was the cleanliness (toilets were dirty & mosquitos in the room) & the breakfast buffet (we stayed for 5 nights but had the same breakfast variety every day). ##### Himanshu Stayed 6 nights in Jan 2024 ### 2/10 Terrible #### Falguni 3 Jan 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Poor environment to stay at Grand mercure Room had no windows, room was humid, smell bad, toilet smell all over the room. Requested to change the room, no response. ##### Falguni Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Pupinder 28 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Suite was clean & organized. Plenty of water bottles (& more on requests), excellent shower!! Housekeeping & laundry service was prompt. Morning breakfast was OK but masala omelette on my request was always excellent. So many tea options!! Love it. Masala Dosa was also good. Last morning I was not feeling well. Staff was very helpful in letting me extend my stay (for half charge), they checked on me and helped us with luggage. I cannot thank them enough. ##### Pupinder Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Abhishek Man 6 Apr 2024 Liked: Staff & service, room comfort #### Good hotel. Average stay! Great Service! The rooms are okay with slight cleanliness issues and some repairs and touchup are necessary. Sheets and linen are clean and fresh. Labels on the amenities like shampoo, body wash etc have been erased due to wear and tear. The toilet flush was broken and maintenance tried to repair it 3 times, but still did not get solved. Breakfast spread is good with eggs and sausage as the only non-vegetarian option. Overall good breakfast and plenty of variety. Staff service and customer service is excellent. They go out of their way to help the guests. Good internet access thruout the premises with single login. ##### Abhishek Man Stayed 2 nights in Apr 2024 ### 4/10 Poor #### surendra 12 Jan 2024 Liked: Property conditions & facilities Disliked: Staff & service no hand soap, towel, napkin or wash cloth in bathroom dirty sink, no safety bar in shower or toilet very foul smelling waterless common urinal in lobby entrance steps too narrow for safety ##### surendra Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Neriton 3 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Do no plan to return The hotel facilities are good, place is clean and safe. I had a really bad experience mainly with front desk people both in checkin and checkout. When I arrived, after a long flight the men in front desk made a lot of difficulties to release the room because I had no visa. The situation is, that I do not need a visa due the type of passport I have. I showed the Indian embassy webpage, but they were not able to understand and cooperate. I even showed the customs stamp on my passport showing I regularly entry the country. They simple did not want to understand. They refuse to release the room, but charged my debit card. After long discussion I could check-in. They void the charge in my card, but until now the amount does not appear in my balance. On checkout there was more confusion related to billing. There was a wedding at the hotel, so it was noisy, the sound isolation is not so good. You can hear the musicthe voices on corridor. Summarizing, do not intend to return to this place they seems not to know what they are doing there. ##### Neriton Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Mahesh 30 Apr 2025 ##### Mahesh Stayed 5 nights in Jan 2025 ### 8/10 Good #### Karmesh 29 Apr 2025 ##### Karmesh Stayed 1 night in Apr 2025 ### 2/10 Terrible #### SANG KWON 18 Feb 2025 ##### SANG KWON Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Alay 6 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel excels in poor cleanliness and service an Over rated, under delivers...massively. I am sure at one point this hotel was a well run, clean, comfortable place to stay. However over the years it is evident this hotel has fallen into the trap of excessive profiteering at the expense of poor maintenance and sub standard staff who struggle to operate the hotel which is literally falling apart. Rooms are dirty, poorly maintained, smell, and generally unpleasant. Food is average, service struggles. This is closer to a European 2 star hotel, and I would manage your expectations on that basis to avoid disappointment. Better still stay away! ##### Alay Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Alay 4 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alay Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Parag 23 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AVOID!!!!!! Terrible hotel. Hotel had over 4 star ratings but most of them are by locals. Coming from UK and paying for 5 star service and received 1 star service. Firstly it took almost 2 hours for check in. Then we asked for milk for my child and they sent it with a bill of RS270. We refused to pay that kuch for milk so rude lady went to one of the pther rooms to get them to sign. Unfortunately most of the staff lack common sense. No greetings from anyone when entering the hotel. We paid for an executive room and received a twin room. Then had to wait 30 mins for them to change it. Rooms had dust everywhere. We had 4 people in each room and they decided to give us 2 towels between all of us. When we asked for more they took over 1 hour to give us towels and toilet roll. If you are from abroad then i would stay away and book ITC welcome as that is a real 5 star hotel ##### Parag Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Hardik 15 Dec 2024 ##### Hardik Stayed 1 night in Nov 2024 ### 4/10 Poor #### JASVANT 17 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities ##### JASVANT Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Jwala 9 Nov 2024 ##### Jwala Stayed 2 nights in Oct 2024 ### 8/10 Good #### Darshana 23 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Darshana Stayed 1 night in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Aberystwyth](https://www.expedia.co.uk/Aberystwyth-Hotels.d182842.Travel-Guide-Hotels) > > [Hyatt Regency Ahmedabad](https://www.expedia.co.uk/Ahmedabad-Hotels-Hyatt-Regency-Ahmedabad.h9657444.Hotel-Information) > > [Hotels near Dusk till Dawn Poker and Casino](https://www.expedia.co.uk/Dusk-Till-Dawn-Poker-And-Casino-Hotels.0-l6229361-0.Travel-Guide-Filter-Hotels) > > [Caravan Parks Morfa Nefyn](https://www.expedia.co.uk/Morfa-Nefyn-Caravan-Parks.d3000010471-aaCaravanParks.Travel-Guide-Accommodation) > > [Crowne Plaza Ahmedabad City Centre by IHG](https://www.expedia.co.uk/Ahmedabad-Hotels-Crowne-Plaza-Ahmedabad-City-Centre.h5440709.Hotel-Information) > > [Golden Palm Resort](https://www.expedia.co.uk/Skegness-Hotels-Golden-Palm-Resort.h68036249.Hotel-Information) > > [Hotels near Puerta del Sol](https://www.expedia.co.uk/Puerta-Del-Sol-Hotels.0-l6282935-0.Travel-Guide-Filter-Hotels) > > [Golf Hotels in Sharm El Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Golf-Hotels.0-0-d3274-tGolfHotels.Travel-Guide-Filter-Hotels) > > [Lakeside Hotels near Lake Garda](https://www.expedia.co.uk/Lake-Garda-Hotels-Lakeside-Hotel.0-0-d6047147-tlakesidehotel.Travel-Guide-Filter-Hotels) > > [Heritage Line Ginger Cruise – Ha Long Bay & Lan Ha Bay](https://www.expedia.co.uk/Ha-Long-Hotels-Heritage-Line-Ginger-Cruise.h24980427.Hotel-Information) > > [5 Star Hotels in Norwich](https://www.expedia.co.uk/5Star-Norwich-Hotels.s50-0-d2620.Travel-Guide-Filter-Hotels) > > [The Wellington Hotel](https://www.expedia.co.uk/London-Hotels-The-Wellington-Hotel.h6998862.Hotel-Information) > > [Taj Skyline Ahmedabad](https://www.expedia.co.uk/Ahmedabad-Hotels-Taj-Skyline-Ahmedabad.h60898156.Hotel-Information) ### Flights > [Flights from Skiathos (JSI) to Bishop's Stortford (STN)](https://www.expedia.co.uk/lp/flights/jsi/stn/skiathos-to-london) > > [flights from gatwick airport](https://www.expedia.co.uk/lp/airports/lgw/flights-from-gatwick-airport) > > [Flights from Birmingham (BHX) to Toulouse (TLS)](https://www.expedia.co.uk/lp/flights/bhx/tls/birmingham-to-toulouse) ### Cars > [Car hire in North Shields](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-North-Shields.d6145156.Car-Hire-Guide) > > [Enterprise Car Rentals In Penzance](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Penzance.d2925-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in St.-Rémy-de-Provence](https://www.expedia.co.uk/Things-To-Do-In-St-Remy-De-Provence.d6223611.Travel-Guide-Activities) > > [Things to do in Atlanta](https://www.expedia.co.uk/Things-To-Do-In-Atlanta.d178232.Travel-Guide-Activities) > > [Things to do in Biggar](https://www.expedia.co.uk/Things-To-Do-In-Biggar.d182740.Travel-Guide-Activities) > > [Things to do in Lixouri](https://www.expedia.co.uk/Things-To-Do-In-Lixouri.d6143049.Travel-Guide-Activities) ### Packages > [Belfast Holidays](https://www.expedia.co.uk/Belfast.d6034919.Holidays-City-Breaks) > > [Butterfly World](https://www.expedia.co.uk/Butterfly-World-Fort-Lauderdale.d6127946.Attraction) > > [Fréjus Holidays](https://www.expedia.co.uk/Frejus.d7310.Holidays-City-Breaks) > > [Granada Province Holidays](https://www.expedia.co.uk/Granada-Province.d6048186.Holidays-City-Breaks) > > [Kuwait City Holidays](https://www.expedia.co.uk/Kuwait-City.d6144602.Holidays-City-Breaks) > > [London Palladium Theatre](https://www.expedia.co.uk/London-Palladium-Theatre-London-City-Centre.d6079033.Attraction) > > [all inclusive holidays](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays)