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"We had the most amazing time here. The staff were so helpful and genuine. Rita was very helpful! She booked our transportation and was able to accommodate for us. The rooms were very clean and updated. The breakfast was beyond. We did the wine tasting- the most amazing wine tasting experience I’ve ever had. We also got a massage- this was amazing too. So relaxing. The pool was amazing as well. Very clean. This place is truly magical. Out of a painting. I’ll forever hold a memory of this place in my heart. "

"Really friendly and helpful. Went in night before to say we were checking in next day. Barbara really nice and said would store luggage on arrival, the room was actually available and given to us at 10.30 am on arrival Only had one night as had been staying in another hotel in Lucca. Room was quiet, clean and had everything you needed. Breakfast was good Stored luggage until our departure later in day. "

"Nice location. Room we had was a bit older in design( dark/stuffy). Staff was great and breakfast a great bonus. "

"Beautiful views of Leaning Tower. 5 minute walk to the church and tower. Very festive street but not crazy bars. Great dining and views from the roof and street. Very clean. The host who checked us in was absolutely fantastic. Only had reserved for a night but had we known we would have booked longer. My only criticism is the halls were very dark. Anyone staying here would not be dissatisfied. "

"Quite possibly, the best located hotel in the city. Right in front of the Pisa Tower and Domo. The facilities are brand new, clean, and beautiful. I highly recommend it. "

"Our family had a fantastic stay at this charming hotel in Lucca! From the moment we arrived, the staff made us feel incredibly welcome—warm, attentive, and always ready to help with local tips or extra towels. The rooms were spacious, spotless, and thoughtfully designed, perfect for relaxing after a day of exploring the city’s cobbled streets and historic sites. Mornings were a treat thanks to the generous breakfast spread: fresh pastries, fruit, eggs, and delicious Italian coffee that kept us going all day. The location was ideal—quiet yet close to everything, including the city walls and lovely piazzas. It’s rare to find a place that balances comfort, hospitality, and value so well. Whether you’re travelling with kids or just looking for a peaceful getaway, this hotel hits all the right notes. We’ll definitely be back next time we’re in Lucca!"

"We had a wonderful stay at the hotel; the staff is very friendly and attentive, in particular the young lad at the reception (sadly forgot his name). The hotel is not in the quiet area but is easily accessible from the centre of Pisa. We would definitely come back to this place. Thank you. "

"The hotel was above expectations. Exceptional staff on Reception and in the Breakfast Room. The bedroom was superb with the en-suite having extra additions such as the make up mirror. The location is excellent as situated ten minutes from the railway station and five minutes to the walled city. Thank you for a great stay. "

"Location "