Title: Utopia Feels Botanical Glampground Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=553248635976385705&destination=Coldstream%2C+British+Columbia%2C+Canada&selected=78594804&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Utopia Feels Botanical Glampground Travelers escape to botanical gardens where they can relax by the firepit or venture into nearby natural wonders for a rejuvenating getaway ## Photo gallery for Utopia Feels Botanical Glampground ![Luxury Tent | Premium bedding, down duvets, pillow-top beds, bed sheets - Utopia Feels Botanical Glampground (Coldstream)](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/w1348h996x0y0-9bcdf3ab.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive lounge - Utopia Feels Botanical Glampground (Coldstream)](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/603ac104.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, pillow-top beds, bed sheets - Utopia Feels Botanical Glampground (Coldstream)](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/c6d12ac5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Tent | Premium bedding, down duvets, pillow-top beds, bed sheets - Utopia Feels Botanical Glampground (Coldstream)](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/6369e496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge - Utopia Feels Botanical Glampground (Coldstream)](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/6c8c63ee.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Utopia Feels Botanical Glampground creates a peaceful retreat with its outdoor entertainment space and garden. Guests can gather around the firepit, use the barbecue grills, or let pets roam in the off-leash area, all while staying connected with free WiFi in public areas. ## Reviews 8.0 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Kitchen ## Room options ### Check availability for these dates Tonight [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 9 - Apr 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=78594804&PinnedHotelID=78594804&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 5 of 5 rooms ### View all photos for Luxury Tent ![Luxury Tent | Premium bedding, down duvets, pillow-top beds, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/3641e7c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Tent 10.0 Exceptional 1 review - Valley view - 431 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Luxury Tent ![Luxury Tent | Premium bedding, down duvets, pillow-top beds, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/dd451317.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Tent - Valley view - 431 sq ft - Sleeps 10 - 4 Queen Beds ### View all photos for Presidential Tent ![Presidential Tent | Premium bedding, down duvets, pillow-top beds, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/6369e496.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Tent - Valley view - 10 bedrooms - Sleeps 70 - 25 Queen Beds ### View all photos for Luxury Tent ![Luxury Tent | Premium bedding, down duvets, pillow-top beds, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/25e18e42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Tent - Valley view - 431 sq ft - Sleeps 6 - 2 Queen Beds ### View all photos for Luxury Tent ![Luxury Tent | Premium bedding, down duvets, pillow-top beds, bed sheets](https://images.trvl-media.com/lodging/79000000/78600000/78594900/78594804/w1348h996x0y0-9bcdf3ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Tent - Valley view - Sleeps 8 - 3 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUtopia-Feels-Botanical-Glampground.h78594804.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUtopia-Feels-Botanical-Glampground.h78594804.Hotel-Information) ## About the area Coldstream is home to Utopia Feels Botanical Glampground. Hillview Golf and Vernon Golf and Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Vernon and District Performing Arts Centre and Planet Bee Honey Farm. Davison Orchards Country Village and Splashdown Vernon are also worth visiting. [Visit our Coldstream travel guide](https://www.expedia.co.uk/Coldstream.dx553248635976385705) [View more Agritourism in Coldstream](https://www.expedia.co.uk/Coldstream-Agritourism.d553248635976385705-aaAgritourism.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.22208%2C-119.12038&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sSKgIaYCCzKY4zVj3tlqkyWhNfI=) 6800 Learmouth Rd, Coldstream, BC, V1B 3G9 ### What's nearby - ![Kalamalka Lake Provincial Park](https://images.trvl-media.com/place/10619/b8f307f9-e5a0-4a75-9975-35d8a7387bc0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kalamalka Lake Provincial Park 10 min drive \- 7.0 miles - ![Kalamalka Lake](https://images.trvl-media.com/place/553248635976197483/8b129c13-33ce-4232-a621-cf1ed01d3f6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kalamalka Lake 11 min drive \- 8.5 miles - Hillview Golf 10 min drive \- 7.5 miles - Polson Park 11 min drive \- 8.1 miles - Vernon Golf and Country Club 11 min drive \- 8.3 miles ### Getting around - Kelowna, BC (YLW-Kelowna Intl.) 43 min drive ### Restaurants - Petro-Canada 10 min drive - Cambium Cider Co. 18 min drive - Friesen's Country Tyme Gardens 8 min drive - Bluenose Mountain Bistro 4 min drive - Kingfisher 9 min drive ## About this property ### Utopia Feels Botanical Glampground Property highlights You can look forward to a firepit, a garden and an outdoor entertainment area at Utopia Feels Botanical Glampground. Stay connected with free WiFi in public areas. Other perks include: - Free self-parking - A vending machine, barbecues and outdoor furniture - An off-lead area and pet-sitting services Room features All guest rooms at Utopia Feels Botanical Glampground feature comforts, such as premium bedding. Extra amenities include: - Pillowtop mattresses and down duvets - Showers and shampoo - Communal kitchens, dishwashers and cookware/dishes/utensils ## Similar properties ![BBQ/picnic Area](https://images.trvl-media.com/lodging/3000000/2860000/2856500/2856418/0dab3b0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Watermark Beach Resort Osoyoos - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 1,238 reviews £100 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=2856418&PinnedHotelID=2856418&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/28100/28014/b8238be0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Kelowna Dilworth Mountain Estates - Pool - Hot tub - Breakfast included - Pet-friendly 8.0 Very good 679 reviews £68 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=28014&PinnedHotelID=28014&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/2000000/1220000/1216300/1216219/0cf31836.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spirit Ridge, in The Unbound Collection by Hyatt Osoyoos - 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Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Conveniences - Lockers - Vending machine ### Guest services - Housekeeping on request ### Outdoors - Barbecue grill - Firepit - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - No lift (single-level property) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (100 centimetre high) - Wheelchairs on site ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Cookware, dishware, and utensils - Dishwasher - Shared kitchen access ## Policies ### Check-in Check-in time starts at 4:00 PM Late check-in subject to availability Late check-in fee: CAD 25 for check-in between 11:00 PM and 6:00 AM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets are allowed for an extra charge of CAD 30, per pet, per night, plus a deposit of CAD 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls, an off-lead area and pet-sitting services are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for CAD 30.0 per night. ### Payment types at the property ## Important information ### Optional extras - Pet deposit: CAD 100 per stay - Pet fee: CAD 30 per pet, per night - Service animals are exempt from fees - Late check-in fee: CAD 25 for check-in between 11:00 PM and 6:00 AM - Housekeeping is available for an additional fee and varies based on length of stay and unit size - Rollaway bed fee: CAD 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Utopia Feels Botanical Glampground Coldstream Utopia Feels Botanical Glampground Agritourism property ## Frequently asked questions ### Is Utopia Feels Botanical Glampground pet-friendly? ### How much is parking at Utopia Feels Botanical Glampground? ### What time is check-in at Utopia Feels Botanical Glampground? ### What time is check-out at Utopia Feels Botanical Glampground? ### Where is Utopia Feels Botanical Glampground located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Utopia Feels Botanical Glampground Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.0 Amenities ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 19 8 - Good 5 6 - Okay 2 4 - Poor 3 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### tomo 5 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very happy and fun stay here! Don, the owner was very friendly and kind. Thank you Don!! ##### tomo Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Pawan 19 May 2025 Good overall ##### Pawan Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Dhaval 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Apologies for the late review but I had a really crazy month - My parents and sisters family were on vacation with me and we all went and spent a night here midst our travels in kamploops Kelowna. The host was very friendly and helpful. We arrived pretty late to check in and it was no problem at all - the place is very beautiful and the vegetable gardens are a must see - also do check out the friendly pig and cow ##### Dhaval Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Rashita 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice place to have a camping experience. ##### Rashita Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Dan 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities If you are looking for a completely unique experience, this is the perfect place! ##### Dan Stayed 1 night in Jun 2023 Verified ### 10/10 Excellent #### Anaceta 23 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly Recommended. Friendly & very accomodating host. Nice place to stay. Excellent glamping experienced. ##### Anaceta Stayed 1 night in Aug 2022 Verified ### 10/10 Excellent #### Teren 7 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What an amazing experience! My daughter and I stayed for 2 nights. Everything about our stay here was perfect- the staff were friendly and helpful. Such a unique place, can’t wait to stay again. ##### Teren Stayed 2 nights in Aug 2022 Verified ### 10/10 Excellent #### Thisaruban 3 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good People ##### Thisaruban Stayed 1 night in Jul 2022 Verified ### 4/10 Poor #### ilseok 7 Aug 2025 Disliked: Amenities Expedia service is terrible ##### ilseok Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Daniel 27 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First stop on out Western Canada roadtrip. After a long day on the plan and in the car, we got to this cosy and nice place! Doug showed us around and was helpful at every time. The tent was nice, the bed comfortable and the area really cool with all the features you could think of, as kitchen, pool-table, tv, pets, and many more. ##### Daniel Stayed 1 night in Aug 2022 Verified ### 10/10 Excellent #### Charlene 9 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An Amazing Place My daughter and I had a fantastic stay at Utopia. Our tent was immaculately clean and the bed was super comfortable. We got a tour of the whole resort by the host when we arrived and saw the amazing gardens, animals and buildings. This place has a lot to offer. We were glad that we brought along a battery-powered lantern and some flashlights to use in the evening. I would def stay there again and would highly recommend it! ![](https://a.travel-assets.com/ugc/hotel-reviews/58A27ECFA19012EB851616D14A761A7A63B33D311688923147318.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charlene Stayed 1 night in Jun 2023 Verified ### 10/10 Excellent #### Verified traveller 9 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### An actual utopia One of the best experiences you could have travelling. Tent is comfortable and clean, as are indoor bathrooms. Entertainment house well equiped. But the animals, farm, and host are what makes this a place you cant miss. If anywhere near the area, stay here. Promise you wont be disappointed! ##### Verified traveller Stayed 1 night in Aug 2022 Verified ### 6/10 Okay #### Vai Lee 22 Sept 2023 Liked: Staff & service Not enough washroom for the guest. ##### Vai Lee Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Imran 7 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed 2 nights on our way to Vancouver and it was an amazing experience. A lot to do at the campground and in the surrounding areas. Tents (Yurts) were spacious, clean, comfortable and well equipped. There is something for everyone at the campground from animals to karaoke and a huge firepit to an indoor lounge to relax with friends and family. Doug, the owner, is a great host, very accommodating and helpful. The rest of the staff was very friendly and courteous as well. It is one of a kind experience and I would definitely recommend it. ##### Imran Stayed 2 nights in Jul 2023 Verified ### 8/10 Good #### Lana 19 Jul 2022 Liked: Cleanliness, staff & service, amenities The staff always friendly and welcoming, the experience of having the farm animals to visit with and fire pit use as well as the tents set up with bedding was good. It was a draw for young kids. I would have brought or requested extra bedding though if available as we had to dress warmer mid evening. ##### Lana Stayed 1 night in Jul 2022 Verified ### 2/10 Terrible #### Brad 25 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not what I expected at all We arrived late due to kids being sick an construction place was very dark an there was people partying all night kept my girlfriend up till 4 am the tent had more than 50 spiders an ear wigs which made my kids wanna sleep in the car instead of the tent not to mention listening to young people puke all night only to wake up an find puke all over the out house all that for 600$ for one night ![](https://a.travel-assets.com/ugc/hotel-reviews/23242451-1324-4062-b1e9-0e5e3ae76c25-1756134039723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brad Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### Kit Man Stella Fung 10 Jul 2022 Liked: Amenities, property conditions & facilities It is a large camp site with amenities. Close to nature. Toilets & shower space are far from some tents & inconvenient at night. The internal road should better be paved with more aggregate (small stones) to avoid muddy condition when wet. Better lighting at night desirable. ##### Kit Man Stella Fung Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### Tarra 23 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed with our young kids and they loved it! We did too. Owners were very friendly and helpful, and made such we had everything we needed while camping. The unique experience of staying in the tents and on the farm was fun! We loved the lounge with pool table, couches, bar and seeing the animals. Would have loved to have a fire in the fire pit or barbecued a meal if we had been staying longer. This is not the same as going to a hotel. Lots of interaction to be expected with the fellow campers, minimal privacy, and remember - you are camping! ##### Tarra Stayed 1 night in Jun 2022 Verified ### 2/10 Terrible #### Zhaoyang 21 Jul 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The real conditions of this property are not as shown on Expedia. Had to rebook another hotel. Lost one night booking. Will never book this property again. ##### Zhaoyang Stayed 1 night in Jul 2022 Verified ### 10/10 Excellent #### Andrea 21 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The setting was beautiful peaceful. The owner gave us a tour of the site the animals veggies he has raised there so far. The Yurt was beautiful comfortable, and each one had a table chairs or picnic table for dining. There was a shared kitchen where one could cook some people seemed to have grilles at their tents. We bought some veggies grown on the property, and did a 10 minute drive into town to get picnic food at the local Save on Foods. Very fun to camp in style, without having to pack gear on our trip! We look forward to visiting again; to stay to see how his fun sustainable micro farm evolves grows over time! ##### Andrea Stayed 1 night in Aug 2022 Verified ### 4/10 Poor #### RAVI 25 Jun 2023 Liked: Staff & service Disliked: Property conditions & facilities There is shared kitchen and ONLY ONE Washroom among 7-9 tents so one can guess how mornings will be! The common kitchen area smelled of Marijuana so it was not pleasant experience. If the night is cold the duvet/blanket are of poor quality so will not be sufficient. ##### RAVI Verified ### 4/10 Poor #### Ranbir 30 Jul 2022 Disliked: Staff & service, amenities, property conditions & facilities Mr Doug who owns this property was fully drunk. We booked a tent with three queen beds for five people but on the spot he was asking to pay him $150 cash more because we didn’t mention on the booking that we are five. That’s was insane, why one person will book 3 queens. No electricity arrangements. Beds are full with spiders and ants. Never going to recommend any one. ##### Ranbir Stayed 1 night in Jul 2022 Verified ### 2/10 Terrible #### Phil 27 Jul 2024 Disliked: Staff & service We didn't stay. Arrived at the property but had not phoned 24 hours prior which was in the notes so my error. This was not obvious in the details. I think the process isn't good enough and I felt it needs to be clearer and a reminder sent. I phoned the number when we arrived and there was no answer. The manager did phone back a couple of hours later and seemed a very nice person. By this stage we had to book somewhere else which was obviously very inconvenient and expensive for a family of 5\. ##### Phil Stayed 1 night in Jul 2024 Verified ### 2/10 Terrible #### Ying Hsin 31 Jul 2024 Disliked: Property conditions & facilities ##### Ying Hsin Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### INDERPAL 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### INDERPAL Stayed 2 nights in Jun 2024 ---