Aerial view

Reviews of Las Hayas Resort Hotel

4.5 out of 5
Las Hayas Resort Hotel
Luis F. Martial 1650, Ushuaia, Tierra del Fuego

Reviews

9.0

Wonderful

Rating 10 - Excellent. 88 out of 155 reviews" "
Rating 8 - Good. 55 out of 155 reviews" "
Rating 6 - Okay. 5 out of 155 reviews" "
Rating 4 - Poor. 3 out of 155 reviews" "
Rating 2 - Terrible. 4 out of 155 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Hanqing

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noise due to construction. Poor sound proof. Limited restaurant capacity and selection of dishes. Rude service. Direct cleaner intrusion in the morning. Didn’t recommend at all.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the city. safe area, amazing views. great food.
Stayed 2 nights in Dec 2023

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel eith lots of activities. Great for families!

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Carla

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bueno y con potencial para mejorar
El hotel esta bien. Muy buen restaurante y spa. La masajista Soledad muy atenta y excelente en sus masajes Excelente calidad de la blanqueria de la habitación. A mejorar: la atención del recepcionista de barbita de la noche. Parece muy hastiado y habla de mala manera. . Una pena lo ruidoso del spa por los niños y los padres que hablan a los gritos.
Stayed 4 nights in Aug 2023

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El hotel es precioso y las habitaciones espaciosas. El staff muy amable y atento. La piscina es deliciosa y tomamos una clase de yoga acuatica muy buena. Los restaurantes muy ricos. Las vistas y alrededores de sueño. Nos quedamos con ganas de tomar la clase de tiro al arco pero ese día estuvo suspendida. Algunas partes del edificio necesitan un poco de pintura y mantenimiento pero el lugar es extraordinario.
Stayed 3 nights in Apr 2023

10/10 Excellent

Philip

Stayed 1 night in Feb 2023

10/10 Excellent

mauricio

Stayed 1 night in Dec 2022

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and excellent service
Stayed 1 night in Nov 2022

8/10 Good

Jean-Christophe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, nice view. Basic service and way too over heated. It is only 3 degrees outside and they heat it like it was - 25. We kept turning the heating off and housekeeping would crank it back up, despite us asking that they don’t. We had a family room for 4 and room got so hot that my son got sick…
Stayed 3 nights in Apr 2022

2/10 Terrible

Ana M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modify the cancellation policees
It’s incredible your policees of no cancellation, aerolíneas Argentinas cancelled my trip and you didn’t have cancellation policees, I had to pay the complete booking!!!!
Stayed 3 nights in Nov 2021

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best start to visit the end of the world
Excellent staff and good check in and advice to attractions
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Location is great in the mountains. Not too far from the city. Bartender is very talented and made great cocktails that are made with local ingredients. Food at the restaurant was delicious.
Stayed 3 nights in Dec 2019
Response from Marcia Castilla Guest Relations on 7 Jan 2020
Thank you for your feedack! We love to reed some great reviews from our guest. Best Regards,

10/10 Excellent

Albert, Perth, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set on a nature reserve on a hill with expansive views overlooking the city and Beagle Channel. Large and comfortable rooms with heating, friendly and helpful staff.
Stayed 2 nights in Nov 2019
Response from Marcia Castilla Guest Relations on 7 Jan 2020
Dear Albert: Than you for your feed back. We also agree the views from up the hill are stunning. Our staff is pleased to receive your comments. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to base yourself to explore Tierra Del Fuego, and well worth hiring a car
Stayed 4 nights in Jan 2019

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel is just completing a total refurbishment and everywhere was clean and fresh and tastefully decorated. The staff were exceptionally helpful, especially reception staff, who booked us a trip to the National Park that exactly met our preferences. The restaurant was excellent - we enjoyed the high quality food and the wines that were recommended were superb. The hotel is out of the town which makes it very quiet and it has stunning views over Ushuaia and towards Chile. A very comfortable and enjoyable stay.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We like hotel and had very good experience our visit Las Hayas Resort Hotel, Ushuaia/ Very friendful stuff, clean, beautiful views.
Stayed 2 nights in Jan 2019

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very good hotel
We stayed with wife and 2 kids. Spacious room with king + 2 single beds. Trekking trail behind the hotel is great and optimal for the whole family. We also enjoyed the hot tub and indoor pool. Restaurant is very good as well as the breakfast buffet and location + views are really great.
Stayed 3 nights in Dec 2018

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

EDUARDO, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the mountains in Patagonia
Excellent customer service and very nice hotel. We were a party of five and we all enjoy very much our stay. Good restaurant, and very good facilities for working out.
Stayed 3 nights in Oct 2017

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Great choice to go with children, great view, service was great at restaurant and reception. Hotel has play room for kids and kids activities. Whatever wasn't working well they were very fast to repair and fix. Restaurant was also really good, didn't have to go out for dinner, I stayed 7 nights there.
Stayed 8 nights in Jul 2017

10/10 Excellent

Hector, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View, close to the forest.
I was 5 days, the hotel has a great view over the bay and the islands of Chile. It is in the middle of the forest, where you can start your trekking. Has a very fun class of archery!!! Very nice teachers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good choice for Ushuaia
Good choice for Ushuaia, dated and far from el centro, but spacious rooms and shuttle

10/10 Excellent

Hadar, Hertzliya, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to celebrate and get comfort...
The hotel was great, service - excellent, the rooms are big and renewed, the breakfast is very good and varied in argentinian standards. The hotel is far from the city, but it has shuttle (6 times a day), to and from the city center. We celebrated the end of our honeymoon trip, and we recommend it very much !

10/10 Excellent

Michelle, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well done hayas!
Great hotel! Comfortable, luxurious, free breakfast

10/10 Excellent

Amit, NewYork, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very comfortable stay

8/10 Good

Saydra, New York

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel needs to increase their shuttle service, particularly at the end of the night. We arrived for the final shuttle of the night 15 minutes early, and were turned away because it was full, thus having to take an unplanned taxi on our last night with little cash left on hand.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for a classic full-facility hotel
The hotel was nice overall, but I would not classify it as 5-star. Then again we paid less than 150 USD, so that is OK. It is up in am mountain, with a good view of Ushuaia bay. Big room, good bed, good spa and pool, excellent breakfast. Service was patchy (had to ask them 3 times to make the safe work) there was no tea/coffee in the room, and unlike stated in hotels.com, no airport-hotel shuttle. Taxi ride cost about 120 pesos to the airport. They do have a shuttle into town, 4-5 times a day.

2/10 Terrible

Darren, IL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrating
Very frustrating dealing with this hotel. Had to reschedule and they wouldn't work with me at all, simply because I was 3 hours past their cancellation deadline. This cost us a substantial amount of money. Simply about the bottom dollar. The people don't seem to mean much to them.

2/10 Terrible

adriana, seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proximity to glacier and views
The location is awesome unfortunately the condition of the hotel is in disrepair and the reception staff was unwelcoming and seemed to be unhappy to be there. We had three problems on three different occasions at the restaurant. However the wait staff is very friendly so there must be a problem with communication between the kitchen and the wait staff. The room seemed to have not been painted in a while. And the shower curtain was not of the modern kind with a curved bar to stop the shower curtains from sticking to your body. The Gym was not available and not alternative was offered.

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes instalaciones
Stayed 3 nights in Oct 2023

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena, buen servicio, l8ndo lugar.
Stayed 2 nights in Oct 2023

10/10 Excellent

Diana, TROIS RIVIERES

Travelled with group
Liked: Cleanliness, staff & service
La qualité des services, le buffet pour déjeuner et la vue spectaculaire
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2020

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiline
Meeldiv ja sõbralik teenindus, ilus hotell ilusas kohas.
Stayed 2 nights in Dec 2019
Response from Marcia Castilla on 23 Jan 2020
Thank you Martin for your comments! Best regards from Ushuaia,

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, muy comodo, limpio, el Spa totalmente recomendable. El restaurant es excelente y también el Bar
Stayed 4 nights in Dec 2019
Response from Marcia Castilla Guest Relations Hotel Las Hayas on 7 Jan 2020
Muchas gracias por habernos elegido para su estadía en Ushuaia.

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Marcia Castilla Guest Relations on 7 Jan 2020
Muchas Gracias!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio; la actitud de los empleados excepcional
Stayed 3 nights in Nov 2019

8/10 Good

José Ozanir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Muito bom Hotel. Localização com vista maravilhosa para a cidade.
Stayed 5 nights in Oct 2019

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Tudo perfeito atendimento humanizado e quando vc chegar com alguém realmente nao deixa a desejar.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is deffinetly it's best attribute, the forest behind the hotel is a magic place, also hotel's facilities exploit it very successfully. Hotel's staff are really nice people, caring about us.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente experiencia no hotel. Tudo funcionou perfeitamente.
Stayed 2 nights in Jun 2019

8/10 Good

Daniel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo muy bien
Stayed 2 nights in Mar 2019

10/10 Excellent

Juanse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bonito el hotel y el lugar, como queja algo ruidoso al oírse demasiado entre habitaciones
Stayed 2 nights in Mar 2019

10/10 Excellent

hervé, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ne pas manquer lors d un séjour à Ushuaïa
Endroit génial , spa et squash inclus dans les prestations de l hotel, vue fantastique sur le canal de Beagle
Stayed 2 nights in Feb 2019