Urubamba River

This was a pretty decent hotel, with a great walking distance to everything. The staff was exceptional, and they always had at least one. If not two doormen, at every time which made you feel special and important. We had issues with our ac. the first half of our trip. Each time they said they fixed it, but each time they didn't. They said that the hotel overall controls the AC. And not the individual rooms, even though there's a thermostat in there, it doesn 't do anything. They did try, but ultimately, we just gave up. We stayed in a junior suite, which to me. The layout was not great. It had a separate room with two chairs and nothing else in it. So it was kind of a wasted space. They should have put a TV. In that room so you could watch TV in there. We basically used it to put our dirty clothes on the couches! They gave us 2 free drinks coupon. But there was nothing on it that said you couldn't use it for any drink. It was only a specific drink. So we had dinner there in order drinks and tried to use the coupon and they said it wasn't valid on the drinks that we ordered. They refused to honor them. So that really upset us, because there was nothing at all that was told to us that we couldn't use them nor there was nothing written on the coupon. The breakfast was pretty good but kind of monotonous as it had the same stuff every day nothing different. The waffles or french toast were sometimes cold. Overall our stay was okay. If it wasn't for the staff and the willingness