Prepare to pay for towels, linen, booking fees and whatever else they can think of. Our end price was double the offer we got on fewo-direct. We compromised for a deal but really we could have taken a better place closer to the beach for the same price. The place is quite nice, the beds were ok and even the prison guards at reception were relatively friendly, but the facilities are limited. You can only use the gym or pool between 09:00 and 19:00 with of course many restrictions. I think its better suited to small kid families. Don’t bother if you don’t have a car, everything is miles away but with a car you have great access to the incredible region which is not considered in this review. The region gets all the stars! You could stay in a sleeping bag in the street and still have an amazing holiday in basque country