Urdaibai Biosphere Reserve

The hotel is great and the staff couldn’t be more helpful. Breakfast is excellent and the decor is very fun and clever. The rooms are well configured, just small. We’re traveling for three weeks so were a bit overpacked but made it all work. It’s a quick walk to central town, which was great after dinner, and nice to be out of the hustle + bustle.

The hotel was very good central to all the restaurants, bars and the beach. The breakfast are expensive and hotel bar closes at 22.00. Other than that I would stay at this hotel again. Impressive.

I missed the small letters telling me that I needed to contact the hotel to tell when I expected to be there (in previous cases I've received an e-mail, with that particular question so it was hard to miss). We ended up outside the hotel with no one there to receive us. After a confusing phone call we could use a room with a kitchen that was open instead, but he wanted 50 euros more for it. Not only did we get a downgrade from a two star double room to a one star room with a kitchen, but he was brave enough to ask for 50 euros too. Well, as the nice guys we are, we left the 50 but also this review. The rooms was not particularly clean and the free wifi was not to be found. The furniture's, inside and outside, where old and has seen better days years ago. If I knew that this stay would cost me over 100 euros, I would easily found another place without hesitation.