Uraca Holidays from £1,050

Very helpful and responsive staff!

Very nice hotel. The staff were all really nice and ready to help. Clean rooms. Restaurant was really good especially our weiter Johann. Bar was well stocked with servers nice and knowledgeable. Would certainly go back.

The star is the property itself - its whimsical and unusual and glorious! Amazing breakfast, too. The quality of the rooms is average - quite 3 star. The pool looked a bit gross.

Breakfast was sparse. Television didn’t work. Safe was locked before we arrived bed was good. Laundry was expensive. Clothes were returned damp. We did not advise management so they had no opportunity to correct wrongs

Overall the property was great and I would definitely stay here again when I return to Machu Picchu. I was really happy with this hotel. The room was clean and beds were very comfortable. Not many amenities provided but this is understandable being we are in the mountains. Staff was very nice and helpful. The front desk was not staffed the hours I walked by, but the restaurant staff could handle double duty if needed. They did meet me at the train station and escort me to the hotel. Which we above and beyond. As for the surroundings. There were plenty of restaurants and bars near by, lots of shopping and scenic tours you can do. This was a great hotel, I do recommend!