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"Always the very best service - the staff make you feel like home! The front desk manager, Robert, has been making me feel welcome since my first trip there in 2022. My wife loves the fragrance of the hotel. Thanks Falkensteiner! "

"The receptionists were very helpful and friendly. My stay included breakfast, which was available between 7am - 10am. It meant that I didn't have to get up too early for it. The spa and pool were great, very clean and also had amenities such as snacks, water and hot drinks. They were both open for very long hours so i was able to use them after I returned to the hotel after my day outs. I would definitely recommend this hotel as it's in middle of Bad Aussee, just the spa and pool is worth going to!"

"Boris and Yesica were amazing staff. whether related to food, drink, assistance with the shuttle bus for skiing, they were so so helpful. both deserve our gratitude. they made our stay excellent. a really pleasant enjoyable palce. we're going back again."