Unterstammheim Holidays from £354

The hotel is a little outdated. The room doesn’t have AC , only a little portable cooling system with a pipe out of the window, but the pipe was not hooked on the window just leaving an empty hole next to the bed. The check in at 2pm is too early, the room are not ready at all. So we left the luggage in the dirty room unattended or have a choice to leave by the front desk area without supervision. There’s one tiny elevator but the housekeeping keep using it so a lot of time have to wait or use stairs, the bedding has some funky smell.

Staff was excellent, very polite and helpful. Property was in excellent shape for its age. Breakfast was very good and fresh with large assortment of foods.

Excellent breakfast and helpful staff

The hot spring water was so good.

Had a lovely stay. The staff promptly greeted us upon arrival and provided us with a complimentary drink which was very thoughtful. We stayed in a building separate from the main hotel and had an incredible view with a quaint balcony. Staff assisted us by bringing out luggage to the room which was very kind after a long day of traveling. Complimentary breakfast was provided and the meal was incredible. Would certainly recommend booking with this phenomenal hotel.