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Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 21 out of 52 reviews
5 - Excellent 40%
Rating 4 - Good. 24 out of 52 reviews
4 - Good 46%
Rating 3 - Okay. 2 out of 52 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 52 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 52 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness
We stayed for 5 nights. Generally the stay was good but the hotel was a let down a little by the cleanliness of the rooms and that it felt a little tired. Service was good and any issues we had (noisy room and broken bathroom door) were sorted quickly enough. Wifi only worked close to the common areas in the hotel, our rooms were too far away.
Stayed 5 nights in Feb 2019

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities
We booked the luxury penthouse suit only to discover it was across from the main hotel and up 2 sets of spiral staircases. The room was small and dark the bathroom has a terrible smell with the bath leaking everywhere due it having a crack. Asked for our money back after 1 night as we were due to stay 6 after standing my ground the gave a some of our money back .
Stayed 6 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property is average but a crowded place with 2 swimming pools and littl garden. The room we booked, Super Deluxe Cabana, was a larger room the nect level down seemed better value. The WiFi is only avaalable around the pool and lobby area which was a bit incovenient. When we arrived the re was a broken chair in the room only one glass, none in the bathroom no spoon for tea/coffee making aircon ws note really big enough for the space. Most of this was rectified but needed the manager, who was not a very friendly sole and evasive, to intervene.
Stayed 4 nights in Feb 2019

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Good stay in Unawatuna
A 3* hotel that is comfortable and 10 min by walk from the beach. Nice restaurants in the area and good breakfast.
Stayed 2 nights in Feb 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Good location within close distance to bars and restaurants. Hotel has lovely public areas - gardens are beautiful, 2 lovely pools with sun loungers and umbrellas, dining and bar area clean and welcoming. All staff were very pleasant and professional. Good choice of breakfast items and all very tasty. We only eat dinner one evening at the hotel but food was plentiful and well presented and good quality. We were early for check-in and were given a welcome drink and cold towel and the staff worked quickly to getting us in quickly, and we were given a free upgrade of room. There were only 2 downsides - the jacuzzi bath (with overhead shower) was cracked so you had to be careful were you stood when having a shower, and a couple of the room chairs were broken . Very small items and these didn't spoil the overall experience. Overall, it's a lovely hotel and very good value for money.
Stayed 5 nights in Nov 2018