Umwelt Arena

The staff were very friendly, welcoming, and always willing to help, which was the best part of our stay. Unfortunately, the lack of air conditioning made this one of the most uncomfortable hotel stays I’ve had. We visited during a heat wave, and the room was unbearably hot, making it extremely difficult to sleep. Despite opening the windows, there was very little airflow, and the room remained uncomfortably warm throughout the night. I truly appreciate the kindness of the staff, but I would not recommend staying here during the summer unless the hotel installs air conditioning or clearly informs guests that rooms do not have it.

The staff was very friendly and helpful. The rooms were comfortable and spacious.

The hotel is located in Altstadt of Basel on a quite street. It's 15 min by walk from Basel SBB or 2 stops away by street car. Museums, cafes restaurants, groceries, and other shops are short walk away from the hotel. The staff is friendly and professional. Overall, I'm satisfied.