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"The room needed refreshed. Marks on the walls from suitcase. Toilet paper holder in the bathroom was loose and hanging sideways. Bathroom shower would flood the floor every time it's used. Bathroom trash can lid didn't function. Floors in the room needed to be mopped. Walking on the floor without socks on our feet would get filthy. Daytime reception staff was excellent and attentive. Evening reception staff was not attentive. No explanation of how to use the sauna and steam rooms was given. No explanation about bike rental was shared. The bedding was clean and comfortable. The couch was stained. "

"This hotel is currently a construction site, which came as a shock after a long drive from the UK. While the guest rooms themselves appear as shown in the photos and seem to have been completed, the rest of the hotel is still undergoing significant renovation works. The restaurant and bar are housed in a temporary structure. Although functional, it felt very basic and not what one would expect from a finished hotel. On check-in, we were initially allocated a room that had not been cleaned or prepared. We were moved to another room, but this was a disappointing start to our stay. We were also informed that rooms are not cleaned daily due to an eco policy. While I fully support environmentally friendly initiatives, this felt more like a cost-saving measure than a genuine sustainability effort. At check-out, we were asked to pay the city tax again, despite having already paid it at check-in, which caused further frustration. Most disappointing was the lack of transparency during the booking process. There was no mention on Expedia that the hotel was undergoing major construction. Had this been clearly stated, we could have made an informed decision about whether we wanted to spend a weekend in a hotel still under renovation."

"Good and convenient hotel"

"The property is amazing. I had a room in their new wing. Great breakfast."

"Breakfast was very nice. The pool and sauna were great! Everyone was very friendly and helpful. "

"Nice rooms and lovely quiet location convenient for town centre👍"

"Was a brilliant all round stay and great location "

"very nice to have freash eggs made to order"

"Yes"